User Manuals: Ricoh IM C300 Multifunction Printer

User Manuals: Ricoh IM C300 Multifunction Printer

Manuals and User Guides for Ricoh IM C300 Multifunction Printer. We have 1 Ricoh IM C300 Multifunction Printer manual available for free PDF download: Service Manual

Ricoh IM C300 Service Manual

Ricoh IM C300 Service Manual (1647 pages)

Brand: Ricoh | Category: Printer | Size: 32 MB

Table of Contents

D0Ca/D0C9/D0C8/D0Cb

7
- Table of Contents
  7
- Product Information
  35
- Differences between IM C300/C400 and Mp C307/C407
  37
- Machine Codes and Peripherals Configuration
  39
- Main Machine
  39
- Machine Configuration
  39
- Options
  41
- Specifications
  43
- Installation
  45
- Installation Requirements
  47
- Environment
  47
- Machine Level
  47
- Machine Space Requirements
  48
- Main Unit Only
  49
- Machine Dimensions
  49
- When the Operation Panel Is Upright: 825 X 561 MM
  50
- Power Requirements
  52
- Main Machine Installation: Important Notice on Security Issues
  53
- Overview
  53
- Password Setting Procedure
  54
- Main Machine Installation: Accessory Check
  56
- For IM C300/C300F
  56
- For IM C400F/C400Srf
  57
- Main Machine Installation: Installation Procedures
  58
- Installation Flowchart
  58
- Packaging Tapes, Retainers and Toner Bottles
  59
- IM C400Srf
  60
- IM C300 Series/IM C400F
  60
- Cleaning Cloth Holder
  65
- Installing the Finisher Extension Tray (IM C400Srf Only)
  66
- Brand Plate, Decals
  66
- Store Unused Decals in the Designated Location as Follows (Step 1 and 2, Apply to ONLY IMC300 Series)
  67
- Telephone Cord (Fax Standard Model)
  68
- Notes for Connecting the Telephone Line
  68
- Connecting the Telephone Cord (Fax Standard Model)
  68
- Loading Paper, Image Quality Test
  68
- Loading Paper
  68
- Paper Registration
  69
- Automatic Color Calibration (ACC)
  69
- Color Registration (Color Skew Adjustment)
  70
- Remove the Paper Exit Tray [A]
  71
- Open the Front Cover
  72
- Checking the Copy Image with Test Chart
  74
- Auto Remote Firmware Update (Arfu) Settings
  74
- ARFU Enable Setting
  74
- Set SP5-886-111 (Auto Update Setting) to "1 (ON)
  74
- Enter the SP Mode
  75
- And There Is no Prohibited Day
  75
- If Error Code 71: [Network Connection Error] Appears When You Click [Firmware Update] > [Update] > [Execute Update] in SP Mode, Check the Following
  76
- Specifying the Time and Day of the Week to Prohibit Updating Via Web Image Monitor
  78
- Settings Relevant to the Service Contract
  79
- Settings for @Remote Service
  80
- Main Machine Installation: When Moving the Machine
  84
- Check the Customer's Network Environment and Specify Network Settings According to the Functions to be Used (such as a Scanner, Printer, and Document Server Setting)
  86
- Check Whether a Network Connection between the Machine and the Client Computer Has Been Established
  86
- Specifying Network Settings According to Customer'senvironment
  86
- Network Settings
  86
- Settings on Displaying an Alert When the Ethernet Cable Is Broken or Disconnected
  87
- Security Settings
  88
- Security Function Installation
  88
- Data Overwrite Security
  89
- Before You Begin the Procedure
  89
- Using "Auto Erase Memory
  89
- Hdd Encryption
  92
- Before You Begin the Procedure
  92
- Enable Encryption Setting
  92
- Backing up the Encryption Key
  94
- Encryption Key Restoration
  95
- Overview
  97
- Web Help Support" Settings
  97
- How to Enable/Disable Web Help Support
  98
- Remoteconnect Support" Settings
  100
- Overview
  100
- How to Enable/Disable Remoteconnect Support
  100
- Uninstalling Remoteconnect Support
  103
- Remote Panel Operation" Settings
  104
- Overview
  104
- How to Enable/Disable Remote Panel Operation/Monitoring
  105
- Paper Feed Unit Pb1170(D3Gq-17)
  106
- Accessory Check
  106
- Installation Procedure
  107
- Caster Table Type M41 (D3Gw03)
  109
- Accessory Check
  109
- Installation Conditions
  109
- Installation Procedure
  110
- Remove the Handle [A] Attached to the Back of the Caster Table
  110
- Remove the Handle [A] Attached to the Back of the Caster Table
  115
- 1-Bin Tray Bn1040 (D574-59)
  121
- Installation Procedure
  121
- Remove the Left Upper Cover [A]
  121
- Remove the Packaging Tapes on the 1-Bin Tray Unit
  125
- Page Keeper Type M28 (D3Dq-17)
  132
- Accessory Check
  132
- Installation Procedure
  132
- Open the ADF Top Cover [A]
  133
- Slide the Shaft [A] of the Original Feed Unit Toward the Rear to Remove It
  135
- Disconnect the Harness [A] of the ADF Top Cover [B] from ADF Relay Board (PCB13) (CN5), and Release the Clamp
  137
- Connect the Harness to the Connector of the Double-Feed Sensor (MFTB) [A] and ADF Relay Board (PCB13) [B] (CN3), and then Route It
  140
- Connect the Power Cord and Turn on the Main Power
  141
- Installation Procedure
  142
- Optional Counter Interface Unit Type M12 (B870-21)
  142
- Accessory Check
  142
- Nfc Card Reader Type M13 (D3Ac-21)
  146
- Accessory Check
  151
- Anti-Condensation Heater
  151
- Installation Procedure
  151
- Dehumidification Heater (Main Unit)
  158
- Accessory Check for IM C300 Series
  158
- Accessory Check for IM C400 Series
  159
- Installation Procedure for IM C300 Series
  159
- Installation Procedure for IM C400 Series
  166
- Dehumidification Heater (Pfu)
  169
- Accessory Check
  169
- For Installing the Tray Heater on the 1St Paper Feed Unit
  170
- Installation Procedure
  170
- For Installing the Tray Heater on the 2Nd Optional Paper Feed Unit
  176
- For Joining the Mainframe with the Optional Paper Feed Unit
  177
- Joining Two Optional Paper Feed Units
  180
- Controller Options
  183
- Overview
  183
- Ieee 1284 Interface Board Type M19 (D3C0-17)
  184
- Component Check
  184
- Installation Procedure
  184
- File Format Converter Type M19 (D3Br-04)
  185
- Component Check
  185
- Installation Procedure
  186
- Ieee 802.11A/G/N Interface Unit Type M19 (D3Br-01)
  187
- Component Check
  187
- Installation Procedure
  188
- User Tool Settings for Wireless LAN
  190
- SP Mode and up Mode Settings for IEEE 802.11A/G/N
  191
- Device Server Option Type M37 (D3Gf-10, -11)
  191
- Component Check
  191
- Installation Procedure
  192
- What Do the LED Indications Mean
  194
- IP Address Setting
  195
- Enhanced Security Hdd Option Type M10 (D792-09)
  196
- Accessory Check
  196
- Installation Procedure
  197
- After Installing the HDD
  199
- Sd Card Options
  201
- Sd Card Appli Move
  201
- Overview
  201
- Move Exec
  203
- Undo Exec
  204
- Component Check
  205
- Searchable PDF Function Outline
  205
- Installation Procedure
  205
- Ocr Unit Type M13 (D3Ac-23, -24, -25)
  205
- Recovery Procedure
  207
- When Only the HDD Is Replaced, Reinstall Using the Original SD Card
  207
- Order and Reinstall a New SD Card (Service Part)
  208
- Data Overwrite Security Unit Type M19 (D3Bs-03)
  208
- Overview
  208
- Component Check
  208
- Before You Begin the Procedure
  208
- Seal Check and Removal
  209
- Installation Procedure
  210
- Component Check
  211
- Configuring "Auto Erase Memory" (Performed by the Customer)
  211
- Camera Direct Print Card Type M37 (D3Gf-30)
  211
- Installation Procedure
  212
- Postscript3 Unit Type M41 (D0Cj-26, -27, -28)
  212
- Overview
  212
- Component Check
  213
- Installation Procedure (Adobe PS)
  213
- Initial Settings for the Printer Driver
  214
- Switching Back to Clone PS from Adobe PS
  215
- Xps Direct Print Option Type M41 (D0Cj-02, -20)
  216
- Component Check
  216
- Installation Procedure
  216
- Installation Procedure
  217
- VM Card Type M37
  217
- Component Check
  217
- Check All Connections
  219
- Instructions for the Customers
  220
- Preventive Maintenance
  223
- Maintenance Tables
  225
- Pm/Yield Parts Settings
  226
- Replacement Procedure of the Pm/Yield Parts
  226
- Method 1: by SP3-701 (New Unit Detection)
  226
- Method 2: by [PM Counter / New Unit Set] Menu
  228
- After Installing the New Pm Parts
  230
- Preparation before Operation Check
  232
- Operation Check
  232
- Replacement and Adjustment
  233
- Characteristics of the Push Switch (Main Power Switch (SW1))
  235
- Push Switch
  235
- Notes on the Main Power Switch (Sw1)
  235
- Shutdown Method
  236
- Forced Shutdown
  236
- Beforehand
  238
- Special Tools
  239
- Special Tools and Lubricants
  239
- Where to Apply Noise-Reduction Grease
  240
- Drive: Fusing Drive Unit
  240
- Drive Unit Fusing Drive Gear
  240
- Drive: Transport Drive Unit: IM C300 Series
  241
- Transport Drive Bracket
  241
- Drive: Transport Drive Unit: IM C400 Series
  247
- Transport Drive Bracket
  247
- Scanner: Scanner Motor: Gear
  253
- Timing Belt Gear [A]
  253
- Tonner: Toner Supply Motor: Gear
  255
- Idler Gear [A]
  255
- Paper Exit: Paper Exit Drive Unit
  256
- Studs
  256
- 1Bin: Drive Unit: Gear
  263
- 1Bin Drive Unit Bracket [A]
  263
- Exterior Covers
  265
- Front Cover
  265
- IM C300 Series/IM C400F
  265
- IM C400Srf
  266
- Upper Left Cover
  267
- Left Cover
  268
- Rear Cover
  269
- Right Rear Cover
  269
- Paper Exit Tray
  271
- Paper Exit Tray for IM C300 Series/IM C400F
  271
- Paper Exit Front Cover/Paper Exit Upper Cover/Paper Exit Tray for IM C400SRF4-37
  271
- Scanner Inner Cover
  272
- IM C300 Series/IM C400F
  272
- IM C400Srf
  274
- Ozone Filter
  277
- Rear Bottom Cover
  278
- Right Bottom Cover
  278
- Operation Panel
  279
- Check before Installing the New Operation Panel
  281
- Internal Parts
  283
- Adf
  284
- Adf Unit
  284
- When Installing the ADF
  286
- Adjustment after ADF Unit Replacement
  287
- Adf Rear Cover
  287
- Adf
  288
- Original Feed Unit
  290
- (Original Feed Unit)
  290
- Pickup Roller, Feed Roller
  290
- Before Replacing the Pickup Roller and Feed Roller, Reset the PM Counter
  290
- Remove the Original Feed Unit
  290
- Original Feed Unit
  291
- Adf Friction Pad
  292
- Before Replacing the Friction Pad, Reset the PM Counter
  292
- Remove the Original Feed Unit
  292
- Original Feed Unit
  292
- Adf Relay Board (Pcb13)
  293
- Adf Top Cover Set Sensor (S23), Original Set Sensor (S22)
  293
- Adf Motor (M8)
  294
- Original Feed Clutch (Cl4)
  294
- Adf Registration Sensor (S24)
  295
- Original Feed Sensor (S25)
  296
- Cis Unit (S21)
  298
- Adjustment after CIS Unit Replacement
  301
- Scanner
  304
- Scanner Unit
  304
- Scanner Unit with the Adf
  306
- Scanner
  311
- Adf Position Sensor (S19)
  312
- Scanner Hp Sensor (S20)
  313
- Scanner Motor (M7)
  314
- Scanner Carriage
  315
- Reinstalling the Scanner Carriage
  317
- Internal Finisher (IM C400Srf Only)
  319
- Removing the Internal Finisher
  319
- Stapler Unit
  321
- Gathering Roller Motor (M18)
  322
- Paper Exit Motor (M17)
  322
- Shift Roller Motor (M19)
  323
- Transport Motor (M16)
  323
- Tray Lift Motor (M22)
  324
- Jogger Motor (M20)
  326
- Exit Guide Plate Motor (M21)
  328
- Gathering Roller Hp Sensor (S38)
  329
- Shift Roller Hp Sensor (S37)
  329
- Jogger Fence Hp Sensor (S41)
  330
- Entrance Sensor (S45)
  331
- Paper Exit Sensor (S43)
  333
- Remaining Paper Sensor (S40)
  334
- Staple Tray Paper Sensor (S42)
  335
- Tray Lower Limit Sensor (S39)
  336
- Interlock Switch (Sw3)
  337
- Stopper Solenoid (Sol3)
  339
- Main Board (Pcb25)
  340
- When Reinstalling the Main Board
  341
- Laser Optics
  342
- Laser Units
  342
- Ld Unit Cooling Fan (Fan2)
  344
- Plug in and Turn on the Main Power Switch (SW1) of the Machine
  344
- Do the Skew Adjustment Manually
  344
- Adjustment after Laser Unit Replacement
  344
- IM C300 Series/IM C400F
  345
- IM C400Srf
  345
- Pcdu, Toner Supply
  347
- Pcdu (Photo Conductor and Development Unit)
  347
- Toner Bottle Sensor Board (Pcb7)
  349
- Toner Supply Motors (M1-M4)
  349
- Toner Transport Section
  351
- Before Replacing the Toner Transport Section (the Toner Sub-Hopper), Reset the PM Counter and Execute the Forced Toner Supply
  351
- Remove the Following Parts
  351
- Waste Toner
  354
- Waste Toner Bottle
  354
- Pull out the Paper Tray.(this Procedure Is for IM C300 Series/IM C400F)
  354
- Waste Toner Full Sensor (S36)
  355
- Waste Toner Bottle Set Sensor (S26)
  356
- Image/Paper Transfer
  357
- Itb (Image Transfer Belt) Unit
  357
- Before Replacing the ITB Unit, Reset the PM Counter
  357
- Remove the Following Parts
  357
- After Replacing the Image Transfer Belt Unit
  359
- Itb Lift Motor (M14)
  360
- Itb Lift Hp Sensor (S33)
  361
- ID Sensor (M27-M29)
  363
- Before Installing a New ID Sensor Board
  364
- ID Sensor Shutter Solenoid (Sol2)
  365
- Open the Right Door
  366
- Before Replacing the Paper Transfer Roller Unit, Reset the PM Counter
  366
- Paper Transfer Roller Unit
  366
- Drive
  367
- Overview
  367
- Development Motor (Cmy) (M9)
  370
- Drum Motor (Cmy) (M10)
  371
- Drum Motor (M11)
  372
- Development Clutch (K) (Cl5)
  373
- Drive Unit
  374
- Tray Lift Motor (M15)
  376
- Remove the Following Parts
  376
- Fusing Motor (M13)
  378
- Paper Transport Motor (M12)
  379
- Remove the Following Parts
  382
- Duplex Clutch (Cl6), Bypass Feed Clutch (Cl7), Registration
  382
- Clutch (Cl8), Paper Feed Clutch (Cl9), Vertical Transport Clutch (Cl10)
  382
- Remove the Following Parts
  384
- Fusing
  386
- Fusing Unit
  386
- Fusing Upper Cover
  387
- Fusing Lower Cover
  387
- Fusing Entrance Guide Plate
  387
- Fusing Thermostat (Th6)
  388
- Fusing Thermistor (Non-Contact Sensor) (S10)
  388
- Pressure Roller Thermistors (Th2-Th4)
  389
- Remove the Following Parts
  391
- Fusing Sleeve Belt Assembly
  391
- Before Replacing the Fusing Sleeve Belt Assembly, Reset the PM Counter
  391
- Remove the Fusing Sleeve Belt Assembly
  391
- Before Replacing the Pressure Roller, Reset the PM Counter
  391
- Pressure Roller
  391
- Fusing Entrance Sensor (S3)
  396
- Fusing Exit Sensor (S8)
  397
- Fusing Thermopile (Th1)
  398
- New Fusing Unit Detection Fuse (S9)
  399
- Actions When Sc554-00 Occurs
  399
- Paper Feed
  401
- IM C300 Series
  401
- Before Replacing the Paper Feed Roller and Friction Pad, Reset the PM Counter
  401
- Pull out the Paper Tray
  401
- Registration Sensor (S32), Paper Feed Sensor (S31)
  402
- Tray Paper End Sensor (Main Unit) (S30)
  404
- Tray Lift Sensor (S35)
  404
- Draw-In Unit
  405
- IM C400 Series
  406
- Pick-Up Roller/Paper Feed Roller/Friction Roller
  406
- Before Replacing the Pick-Up Roller,Paper Feed Roller and Friction Roller, Reset the PM Counter
  406
- Pull out the Paper Feed Tray
  406
- Paper Feed Unit
  407
- Paper Feed Sensor (S31)
  408
- Tray Paper End Sensor (Main Unit) (S30)
  409
- Tray Lift Sensor (S35)
  409
- Registration Sensor (S32)
  410
- Tray Set Sensor (S34)
  411
- Draw-In Unit
  412
- Bypass Tray
  413
- Bypass
  413
- Bypass Feed Unit
  414
- Paper End Sensor (Bypass) (S6)
  415
- Bypass Paper Width Sensor (S5)
  416
- Bypass Feed Roller
  417
- Before Replacing the Bypass Feed Roller, Reset the PM Counter
  417
- Bypass Tray Lift Sensor (S4)
  420
- Bypass Tray Lift Clutch (Cl1)
  421
- Paper Exit
  422
- IM C300 Series/IM C400F
  422
- Paper Exit Unit
  422
- Paper Exit Sensor (S7)
  423
- Junction Gate Solenoid (SOL1)
  424
- Paper Exit Clutch (CL3), Reverse Clutch (CL2)
  425
- IM C400Srf
  427
- Paper Exit Sensor (S7)
  428
- Junction Gate Solenoid (SOL1)
  429
- Paper Exit Clutch (CL3), Reverse Clutch (CL2)
  430
- Duplex
  432
- Duplex Unit
  432
- Duplex Entrance Sensor (S1)
  437
- Duplex Exit Sensor (S2)
  439
- Right Cover Sensor (Sw2)
  441
- Electrical Components
  443
- Electrical Components Overview
  443
- Hdd
  444
- Adjustment after Replacement
  445
- Controller Board (Pcb24)
  445
- NVRAM on the Controller Board
  447
- Bicu (Pcb1)
  451
- Replacing the SMB on the Bicu
  454
- Controller Box
  456
- Psu (Ac) (Pcb17), Psu (DC) (Pcb16)
  462
- Remove the Following Parts
  463
- Follow Common Procedures above
  464
- Ac Detection Board (Pcb18)
  466
- High-Voltage Power Supply (Development) (Pcb22)
  467
- High-Voltage Power Supply (Transfer) (Pcb23)
  469
- High-Voltage Power Supply (Transfer) (PCB23) Alone
  469
- Psu Exhaust Fan (Fan4)
  470
- Pcdu Cooling Fan (Fan3)
  472
- Fusing Unit Cooling Fan (Fan1)
  473
- Temperature/Humidity Sensor (S18)/Main Power Switch (Sw1)4-239
  473
- Imaging Temperature Sensor (Th5)
  474
- Interlock Switches
  475
- Paper Exit Exhaust Fan (Fan5)
  477
- Image Adjustment
  480
- How to Use the Color Charts
  480
- Scanning
  485
- Scanner Sub-Scan Magnification
  486
- Scanner Leading Edge and Side-To-Side Registration
  486
- Adf Adjustment
  487
- ADF Trailing Edge Erase Width
  487
- ADF Sub-Scan Magnification
  488
- Registration
  488
- Adjustment Standard
  488
- Leading Edge (Sub-Scan Direction)
  488
- Registration Standard
  489
- Adjustment Procedure
  490
- Erase Margin Adjustment
  490
- Color Registration
  491
- Printer Gamma Correction
  492
- Copy Mode
  492
- Printer Mode
  495
- Color Skew Adjustment
  496
- Remove the Paper Exit Tray [A]
  497
- Open the Front Cover
  499
- System Maintenance
  501
- Service Program Mode
  503
- Sp Tables
  503
- Overview of Firmware Update
  504
- Difference from Previous Machine
  504
- Overview
  504
- Firmware Types
  505
- Firmware Update (Removable Media)
  507
- Overview
  507
- Media Slot to Use When Updating
  507
- Using the SD Card
  507
- To Use the SD Card Slot [A], Remove the SD Card Slot Cover [C] in the Figure Below.5-5
  507
- Using the USB Flash Drive
  508
- Update Procedure
  508
- Preparation
  508
- Note for Update
  508
- Using the Slot on the Back of the Machine
  509
- Using the Slot on the Operation Panel (Immediate Update)
  510
- Using the Slot on the Operation Panel (Reserve)
  512
- Immediate Update
  515
- Overview
  515
- Firmware Update (Smart Firmware Update)
  515
- Update at the Next Visit (Reserve)
  518
- How to Set the Machine to Download Firmware Later (Reserve)
  518
- How to Check if the Firmware Downloaded with Reserve
  521
- How to Install Firmware Downloaded with Reserve
  522
- Firmware Update (Remote Firmware Update)
  525
- Rfu Performable Condition
  525
- Firmware Update (Auto Remote Firmware Update)
  526
- Overview
  526
- Downloading and Updating Process
  527
- Downloads the Latest Package
  527
- ARFU Update Determination
  527
- Update Process
  530
- Related Sp
  532
- Firmware Update (Error Screens During Updating)
  536
- Overview
  542
- SD Memory Card Reader/Writer
  542
- Deactivate the SDK Applications
  542
- Deactivating Sdk Applications and Removing the VM Card
  542
- Operation from Operation Panel
  542
- Updating Javavm
  542
- Operation from Web Image Monitor
  543
- Updating Javavm and Inserting the VM Card
  544
- Activating Sdk Applications
  545
- Nvram Data Upload/Download
  546
- Uploading Content of Nvram to an Sd Card
  546
- Downloading an Sd Card to Nvram
  547
- Download
  548
- Address Book Upload/Download
  548
- Information List
  548
- Upload
  549
- Smc List Card Save Function
  550
- Overview
  550
- Procedure
  550
- File Names of the Saved Smc Lists
  552
- Error Messages
  553
- Capturing the Device Logs
  554
- Overview
  554
- Security of the Operation Log
  555
- Retrieving the Device Logs Via Operation Panel
  556
- Procedure for Retrieving the Device Log with SD Card
  556
- Retrieving the Device Logs Via Web Image Monitor
  559
- Up/Sp Data Import/Export
  562
- Up Data Import/Export
  562
- Data that Can be Imported and Exported
  562
- Data that Cannot be Imported or Exported
  562
- Exporting Device Information
  563
- Importing Device Information
  564
- Sp Data Import/Export
  565
- Data that Can be Imported and Exported
  565
- Exporting Device Information
  565
- Importing Device Information
  566
- Possible Solutions for Import/Export Problems
  567
- Test Pattern Printing
  569
- Procedure
  571
- Card Save Function
  571
- Overview
  571
- Error Messages
  574
- Troubleshooting
  575
- Self-Diagnostic Mode
  575
- Service Call Conditions
  575
- Sc Logging
  576
- Sc Automatic Reboot
  577
- Status Display on the Current Screen
  577
- Timing of SC Reboot
  577
- Sc Manual Reboot
  579
- Sc1Xx: Scanning
  580
- Sc2Xx: Exposure
  589
- When Sc285-00 (Music Error) Is Displayed
  594
- Execute SP2-112-001 (TM/ID Sensor Check: Execute)
  595
- An Abnormal Value May be Contained in the SP Where the MUSIC Corrected Result Is Saved
  595
- Execute MUSIC and Check the Result
  595
- Check if There Is no Problem Concerning the Mechanism (Interference or Deformation)
  596
- Sc3Xx: Image Processing
  597
- Sc4Xx: Image Processing
  605
- Sc5Xx: Paper Feed and Fusing
  608
- Sc6Xx: Communication
  625
- Sc7Xx: Peripherals
  646
- Sc8Xx: Overall System
  653
- Turn the Main Power off and Check the SD Card Insertion Status
  677
- Sc9Xx: Others
  688
- Process Control Error Conditions
  701
- Process Control Self-Check Result
  701
- Vsg Adjustment Result
  703
- Line Position Adjustment Result
  704
- Troubleshooting for Image Quality Problems
  705
- Flowchart for Identifying Unit Causing Image Quality
  705
- Enter the SP Mode, and then Select SP2-109-003
  706
- Only Black Is Not Printed
  707
- Black Cannot be Printed
  707
- The ITB Contact/Release Lever Is Not Set to the Proper Position
  707
- Set the ITB Contact/Release Lever to the Proper Position
  708
- Misrecognition of Auto Color Selection When Scanning
  708
- Originals
  708
- In Auto Color Selection (ACS) Mode, 2 Processes Are Carried Out, Namely
  708
- Chromatic Color Recognition and (2) Size Recognition, to Determine Whether the
  708
- Recognizing Whether the Original Is Full Color or Black-And-White
  709
- The Misrecognition Occurs When Copying an Original Which Has Color at the Edge, and that Color Is Printed on the Output 10 MM from the Edge in the ACS Mode
  710
- Misrecognition of Auto Color Selection (Copy/Scanner)
  710
- Error Condition
  710
- Color Recognition for Recognizing Whether the Original Is Full Color or Black-And-White
  710
- The Misrecognition Occurs When Scanning an Original Which Has Color Only 15 MM from the Edge (Using the Original as a Standard) in the ACS Mode
  711
- Cause
  711
- Countermeasure
  711
- Failure to Reproduce Colored Text During Color Copying6-139
  713
- Line Position Adjustment
  715
- Test
  715
- Countermeasure List for Color Registration Errors
  716
- Blank Print
  720
- All-Black Print
  721
- Missing Cmy Color
  721
- Light Print
  721
- White Horizontal Lines or Bands
  722
- Dark Vertical Line on Prints
  722
- Repeated Spots or Lines on Prints
  722
- Missing Parts of Images
  723
- Dirty Background
  723
- Partial Cmy Color Dots
  723
- Dark Irregular Streaks on Prints
  723
- Cmy Color Irregular Streaks
  723
- Ghosting
  723
- Unfused or Partially Fused Prints
  724
- Image Skew
  724
- Background Stain
  725
- Printing on Paper Edge
  725
- Image Not Centered When It Should be
  725
- When You Cannot Open the Right Door
  726
- Troubleshooting for Other Problems
  726
- When Fluorescent or Led Lamps Flicker
  729
- When Abnormal Noise Occurs
  731
- Checking Abnormal Noise from the Fusing Unit
  731
- Electrical Component Defects
  734
- Sensors
  734
- Fuse Location
  739
- Jam Detection
  741
- Paper Jam History
  741
- Plotter (Print Engine) Jam History Can be Displayed Using SP7-507. the Jam History of the 10 Latest Jams Is Displayed
  741
- SP7-507 Shows the Paper Jam History
  741
- Jam Codes and Display Codes
  741
- Sensor Layout
  746
- Paper Size Code
  749
- Detailed Descriptions
  751
- Machine Overview
  753
- Overview
  753
- Paper Path
  756
- Drive Layout
  759
- Component Layout
  761
- Scanner Unit / Laser Unit / Others
  761
- Internal Finisher
  763
- Paper Feed
  765
- Paper Exit / Duplex / Waste Toner
  766
- Fusing
  767
- Development Unit / ITB/ Paper Transfer
  769
- Drive Unit
  771
- Electrical Parts
  772
- Overview
  774
- ADF Unit
  774
- Original Transport Drive
  776
- Original Set Detection
  776
- Original Transport Path
  777
- Double-Feed Detection (Optional)
  779
- Scanner Unit
  781
- Overview
  781
- Light Source and Exposure
  781
- Scanner Carriage Drive
  783
- Improved Tolerance to Black Lines When Paper Passes through Adf
  784
- Scanning Position Correction
  785
- Overview
  786
- Finisher Free Run
  792
- Jogger Fence Fine Adjustment
  792
- Laser Unit
  793
- Overview
  793
- Laser Synchronizing System
  794
- Line Scanning Mechanism
  795
- Image Skew Adjustment
  796
- Dust Shield Glass
  796
- Ld Safety Switch
  796
- Pcdu
  798
- Overview
  798
- Opc Drum
  799
- Differences between K and CMY
  800
- Development Unit
  800
- Opc Drum/Development Drive
  802
- Toner Supply and Transport Mechanism
  803
- Overview
  803
- Toner Supply Section
  803
- Toner Bottle Set Sensor Mechanism
  805
- Toner Near End/End Detection
  805
- Estimated Toner Near End
  806
- Toner End Is Detected if One of the Following Conditions Is Met
  806
- Toner Supply Unit
  808
- ID Chip (Pcb3-Pcb6)
  809
- Waste Toner Collection
  810
- Waste Toner Transport Mechanism
  810
- Waste Toner Collection Mechanism
  811
- Waste Toner Full Detection
  812
- Itb/ Paper Transfer
  813
- Overview
  813
- Transfer Movement and Image Transport
  813
- Transfer Bias
  814
- Itb Contact
  815
- Itb Cleaning
  816
- Image Position Correction
  816
- Process Control and Music
  817
- Process Control
  817
- Outline
  817
- Charge/Development Bias Control and Vtref Compensation
  819
- This Step Agitates the Developer, and Gets the TD Sensor Output
  820
- Toner Near-End
  821
- ID Sensor (S27-S29)
  823
- TD Sensor (S14-S17)
  823
- Music
  824
- Color Skew Adjustment Timing
  824
- Adjustment Overview
  825
- MUSIC Error Determination
  825
- Fusing
  826
- Overview
  826
- Fusing Mechanism
  827
- Fusing Temperature Control
  828
- Fusing Drive
  829
- Fusing Mode Control
  830
- Cpm down Control
  831
- Paper Feed and Registration (IM C300 Series)
  832
- Overview
  832
- Paper Transport Motor (M12)
  833
- Tray Lift Mechanism
  834
- Transport Control
  835
- Tray Auto-Close Mechanism
  835
- Paper Feed and Registration (IM C400 Series)
  836
- Overview
  836
- Paper Transport
  837
- Paper Feed Mechanism
  838
- In this Machine, to Maintain the Paper Gap Constant, the Paper Feed Sensor (S31) [A] Near the Paper Feed Roller Adjusts the Paper Feed Timing
  838
- Paper End Detection
  840
- Tray Lift Mechanism
  841
- Tray Auto-Close Mechanism
  842
- Paper Feed and Registration (New Functions)
  843
- Bypass Tray
  845
- Bypass Tray Bottom Plate Lift Mechanism
  845
- Paper Size Detection and Paper End Detection
  846
- Duplex
  848
- Overview
  848
- Duplex Mechanism
  851
- Interleaving
  853
- Paper Exit and Inverter
  855
- Overview
  855
- Paper Exit Operation
  857
- Inverter Operation
  859
- Electrical Parts
  861
- Block Diagram
  861
- Board Outline
  862
- Machine Ventilation
  864
- Overview
  864
- Machine Ventilation
  866
- Energy Save
  868
- Energy Saver Modes
  868
- Power States of this Machine
  870
- Verification of up Time for each Energy Saving State
  873
- Checking the up Time by Device State
  874
- Recommendation
  875
- New Functions
  876
- Ps3/Pdf Direct Emulation (Clone Ps)
  876
- Overview
  876
- How to Distinguish Adobe PS from Clone PS
  877
- Difference in Device Fonts
  880
- Font Change Confirmation Screen
  880
- List of Fonts and Their Replacements (Adobe PS -> Clone PS)
  882
- Differences in Driver Functions
  886
- Other New Features
  887
- Smart Operation Panel
  889
- Main Controller Board
  891
- Replacement and Adjustment
  891
- Wi-Fi Module (Pcb21)
  894
- Lcd
  895
- Speaker
  897
- Microphone
  898
- Nfc Board
  898
- Mechanism
  900
- System Components
  900
- Hardware Specifications
  900
- Software Specifications
  903
- On the Smart Operation Panel, Applications Can be Installed in Addition to the Pre-Installed Applications
  904
- Communication Specifications
  904
- Panel Components/Screen Layout
  907
- Components of the Control Panel
  907
- Panel Display
  908
- Login User Information and Login/Logout Key also Appear
  910
- Electrical Components
  911
- Operation Panel Unit
  911
- Touch Panel
  911
- Controlling the Power Supply
  913
- Exiting Energy Saving Modes
  913
- In Normal Mode
  914
- In Quick Mode
  914
- Shutdown Functions
  915
- System Maintenance
  917
- Maintenance Modes
  917
- Login To/Logout from Control Panel Service Mode
  917
- Login
  917
- Login Status Indicator
  918
- Logout
  918
- When Entry to Service Mode Is Prohibited by the Administrator
  919
- Service Mode Menu
  919
- Wireless & Networks
  920
- Device
  921
- Personal
  922
- System
  922
- Panel Self Check
  929
- LED Check
  930
- Key Check
  930
- LCD Check
  931
- Touchpanel Calibration
  931
- Bluetooth Check
  932
- Speaker Check
  933
- Touchpanel Check
  933
- Wireless LAN Check
  934
- Multitouch Calibration
  935
- Emmc Erasure Count
  935
- Multitouch Sensitivity Adjustment
  936
- Press [Detect Level Confirmation]
  936
- Recovery Mode
  938
- Special Key Combinations
  938
- Backup/Restore for Smart Operation Panel
  939
- Application/Settings Function
  939
- Overview
  939
- System Application Settings *1
  939
- Backup
  939
- Restore
  940
- If Restore Fails, an Error Code Appears on the Operation Panel
  940
- Software Update
  941
- Updating the Smart Operation Panel
  941
- Installation/Update from a Media
  942
- Creating a Media Card for Update
  942
- Installation/Update from the Edc Server
  943
- Log in to the Control Panel's Service Mode
  943
- Log in to the Control Panel's Service Mode
  944
- If You Try to Uninstall an Activated Application Without First Deactivating It, the Uninstallation will Fail. However, the Application Can be Uninstalled Without Deactivation (Forced Uninstallation) in the Following Circumstances
  945
- Application Site
  945
- Troubleshooting
  946
- Multitouch Misdetection by the Operation Panel Due to an am Radio Signal
  946
- Problems and Errors Related to Hardware
  948
- If Using a Third-Party Application, the Error Message, Code and Solution May Vary Depending on the Application. Follow the Third-Party Vendor's Instructions
  951
- Applicable Applications
  951
- Errors Related to Applications
  951
- Factory Reset and Restoration
  952
- Factory Reset
  952
- Errors that Occur During Application Update from an Sd Card
  954
- Error Messages
  954
- Error Codes
  955
- Errors that Occur During Update from the Edc Server
  956
- Other Troubleshooting
  958
- Operation Panel Unit
  958
D0Ca/D0C9/D0C8/D0Cb Appendices

961
- Appendices: Specifications
  965
- Specifications
  965
- Mainframe
  967
- Printer
  972
- Adf
  973
- Scanner
  973
- Paper Feed
  974
- Supported Paper Sizes
  974
- Main Tray, 1 bin Tray
  975
- Paper Exit
  975
- Scanner and Lan Fax Drivers
  979
- Bin Tray Unit (D574)
  980
- Optional Equipment
  980
- Paper Feed Unit (D3Gq)
  980
- Maintenance Tables
  981
Appendices: Preventive Maintenance Tables

983
- Color Ratio: 30
  986
- Environment: Normal Temperature and Humidity Yield May Change Depending on Circumstances and Print Conditions
  986
- Mode: 2 Prints/Job
  986
- Preventive Maintenance Items for IM C400 Series
  986
- Symbol Keys: C: Clean, R: Replace, L: Lubricant, I: Inspect
  986
- Yield Parts
  986
- ADF Entrance Roller C
  987
- ADF Feed Roller Y* RC
  987
- ADF Pick-Up Roller Y* RC
  987
- Are Categorized Not as PM Parts but as Yield Parts (EM Parts). in this Table, the Parts with "Y" Are
  987
- Friction Pad Y* RC
  987
- Item Pm/Yield 30K 45K EM
  987
- Made by the Machine will Not Reach the Target Yield Within the Machine's Targeted Lifetime if the Machine Is Used under the Target Usage Conditions (ACV, Color Ratio, and P/J). So, These Parts
  987
- Pre-Scanning Roller
  987
- The PM Count for the Following Items Is Based on the Number of Originals Fed
  987
- Yield Parts and the Parts with "P" Are PM Parts
  987
- Sp Mode Tables
  991
- Enabling and Disabling Service Program Mode
  993
- Entering SP Mode
  993
- Service Program Mode
  993
- Exiting SP Mode
  994
- Types of Sp Modes
  994
- SP Mode Button Summary
  995
- Selecting the Program Number
  996
- Switching between SP Mode and Copy Mode for Test Printing
  996
- Display on the Control Panel Screen
  997
- Remarks
  997
- Service Mode Lock/Unlock
  997
- Others
  998
- Sp1-XXX (Feed)
  1000
- Sp2-XXX (Drum) -1
  1034
- Sp2-XXX (Drum) -2
  1066
- Sp3-XXX (Process)
  1123
- Sp4-XXX (Scanner)
  1171
- Sp5-XXX (Mode)
  1187
- Sp7-XXX (Data Log)
  1253
- Overview
  1323
- Sp8-XXX (Data Log2)
  1323
- Sp8-XXX (Data Log2) -1
  1325
- Sp8-XXX (Data Log2) -2
  1385
- Printer Service Mode
  1412
- Scanner Service Mode
  1426
- Sp1-XXX (System and Others)
  1426
- Sp2-XXX (Scanning-Image Quality)
  1428
- Sp3-XXX
  1429
- Adf Unit
  1433
- Input and Output Check
  1433
- Scanner Unit/ Laser Unit
  1433
- Internal Finisher (IM C400Srf Only)
  1436
- Paper Feed
  1437
- Paper Exit/ Duplex, Waste Toner Bottle
  1440
- Fusing
  1441
- Toner Supply/ Transfer
  1442
- Drive Unit
  1445
- Paper Feed Unit (Optional)
  1452
- Bin Tray Unit (Basic Model)
  1453
- Appendices: Software Configuration
  1457
- How to Disable the Document Server Function
  1457
- Management Features
  1457
- Auto Pdl Detection Function
  1458
- Behavior of Usb Printer Detection
  1458
- Conditions for Detection of the PDL
  1458
- Overview
  1458
- Printing Features
  1458
- PDL Detection by the Printer System, PCL Interpreter and PS Interpreter
  1459
- PDL Selection and Switching
  1459
- Triggers
  1460
- Printer Bit Switch Description
  1461
- Some Possible Problems
  1461
- Print Images Rotation
  1462
- Printer Bit Switch Description
  1462
- Pjl Ustatus
  1463
- Printer Bit Switch Description
  1463
- Display Settings of Recently Used Scan Destination
  1466
- Scanner Features
  1466
- The Setting of Smtp Authentication in Scan to Email
  1466
- Typical Example
  1467
- The Qualification Switching of Scan to Folder
  1468
- How to Restrict Access to the Wim Job Menu
  1470
- How to Restrict Web Image Monitor Access to the Document Server
  1470
- Security Features
  1470
- User Authentication for Specific Mfp Applications
  1471
- Detailed Descriptions
  1641
- Overview
  1641
- Electrical Components
  1642
- Paper Exit from 1-Bin Tray Unit
  1643
- Beforehand
  1644
- 1-Bin Tray Paper Remaining Sensor
  1645
- 1-Bin Tray Exit Sensor
  1646
- 1-Bin Led Board
  1647

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