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NEC ASPILA EX Feature Manual

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  Summary of Contents for NEC ASPILA EX

  • Page 1 1. Features 2. Programming Features Manual 00.01...
  • Page 2 This manual has been developed by NEC Infrontia Asia Pacific Sdn. Bhd. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated.
  • Page 3: Table Of Contents

    Direct Station Selection (DSS) Console .......174 Aspila EX Software Manual...
  • Page 4 One-Touch Calling ..........274 Table of Contents - 2 Aspila EX Software Manual...
  • Page 5 Warning Tone For Long Conversation ....... .401 Aspila EX Software Manual...
  • Page 6 11-12 : Service Code Setup (for Service Access) ..... . . 499 Table of Contents - 4 Aspila EX Software Manual...
  • Page 7 15-09 : Virtual Extension Ring Assignment ......583 Aspila EX Software Manual Table of Contents- 5...
  • Page 8 21-06 : Toll Restriction Table Data Setup ......665 Table of Contents - 6 Aspila EX Software Manual...
  • Page 9 Program 25 : DID/DISA Setup ........738 Aspila EX Software Manual...
  • Page 10 33-01 : ACI Port Type Setup ........808 Table of Contents - 8 Aspila EX Software Manual...
  • Page 11 41-08 : ACD Overflow Options ........876 Aspila EX Software Manual...
  • Page 12 Program 81 : Basic Hardware Setup for Trunk ......946 Table of Contents - 10 Aspila EX Software Manual...
  • Page 13 84-11 : Dterm IP CODEC Information Basic Setup ....1010 84-12 : H.323 Phone CODEC Information Basic Setup ....1013 Aspila EX Software Manual Table of Contents- 11...
  • Page 14 92-01 : Copy Program ......... . . 1061 DXE to Aspila EX Conversion ....... . . 1067 DXE to Aspila EX Conversion .
  • Page 15: Features

    Features Aspila EX Software Manual Features...
  • Page 16 Features Aspila EX Software Manual...
  • Page 17: About This Manual

    CALL key to answer or place a call. For extensions without Automatic Handsfree, the user must: • Lift the handset or press SPK for Intercom dial tone • Lift the handset or press SPK, then press a line key for trunk dial tone Aspila EX Software Manual Features...
  • Page 18 With the 8/16ESIU or 8SLIU PCBs, the system detects the type of PCB (trunk or extension) and assigns the required number of extension ports for the PCB to the slot. For example, the 8ESIU will have 8 station ports assigned - the 16ESIU will have 16 ports assigned. Features Aspila EX Software Manual...
  • Page 19: Charts And Illustrations

    Table 1: Abbreviated and Post Dialing Service Codes Single Digit Post Dialing Codes For this feature. . . When you are. . . Handsfree Answerback / Forced intercom Changing the signaling mode of your outgoing Ringing Intercom call 2-0, # Not used Aspila EX Software Manual Features...
  • Page 20 Disconnecting a call in progress Forced Trunk busy) on a trunk Disconnect 713 + 3 + Message (01-20), or Activating and canceling Selectable Display 713 + 3 + Hang up to cancel Selectable Display Messaging Messaging Features Aspila EX Software Manual...
  • Page 21 831 + orbit (01-64) Parking a call in a system Park Park *04 + orbit orbit (1-8, 01-32 or 01-64) (1-64) Using Personal Abbreviated Abbreviated Dialing dialing Setting up an Unsupervised Tandem Trunking Conference (Unsupervised Confer- ence) Aspila EX Software Manual Features...
  • Page 22 SLT Listening to the General Voice Response Sys- Message tem (VRS) 712 + 3 to erase, 5 to listen or 7 Recording, listening to or erasing Voice Response Sys- to record the General Message tem (VRS) Features Aspila EX Software Manual...
  • Page 23 (Wake Up Call) Enabling Room to Room Call Hotel/Motel Restriction for a guest’s room (Room to Room Call telephone Restriction Disabling Room to Room Call Hotel/Motel Restriction for a guest’s room (Room to Room Call telephone Restriction) Aspila EX Software Manual Features...
  • Page 24 ACD Recording for SLT Automatic Call Distribution (ACD) 763 + 6-digit code + line + phone Overriding Toll Restriction Toll Restriction number Changing Toll Restriction for a Hotel/Motel (Toll checked in room Restriction [Checked in]) Features Aspila EX Software Manual...
  • Page 25 19 + zone 803 + zone (0) Making an External All Call page 804 + trunk group (1-9 or 001- Placing an outside call over a Central Office Calls, *02 + group 200) trunk group Placing Aspila EX Software Manual Features...
  • Page 26 Confirmation Tone Confirmation tone Turning Background Music on Background Music and off 827 + 1 or 2 + time, or 827 + 1 or Checking, setting or canceling an Alarm 2 + 9999 to cancel alarm Features Aspila EX Software Manual...
  • Page 27 Changing the function of a pro- Programmable grammable key using 851 service Function Keys codes 852 + key + code Changing the function of a pro- One-Touch grammable key using 852 service Serial Operation codes Aspila EX Software Manual Features...
  • Page 28 (except Ring Group Calls) Canceling a Callback request Callback 871 + ext Canceling Messages Waiting you Message Waiting have left at a specific extension Features Aspila EX Software Manual...
  • Page 29 (VRS) Clearing the number saved by Save Number Redial Save Number Redial Using Voice Over after calling a Voice Over busy extension Splitting between two calls on an Call Waiting Testing Callback operation for Callback Aspila EX Software Manual Features...
  • Page 30 Changing your ACD Group assignment DID ACD Access Code Automatic Route Placing an call using Trunk Group Selection or Trunk Routing or Automatic Route Selection Group Routing Background Music Turning Background Music on and off Features Aspila EX Software Manual...
  • Page 31 Placing (100-200) 804 + trunk group (1-9 or Placing an outside call over a trunk group *02 + group 001-200) Class of Service Changing the COS of another extension. Must be allowed in Program 20-13-28. Aspila EX Software Manual Features...
  • Page 32 (except Ring Group calls) Handsfree 1 (Off-hook) Changing the signaling mode of your Answerback/Forced outgoing Intercom call Intercom Ringing Enabling Handsfree Answerback for incoming Intercom calls Enabling Forced Ringing for incoming Intercom calls Features Aspila EX Software Manual...
  • Page 33 Restriction) Hotel/Motel Changing a room’s telephone Toll (Toll restriction Restriction (When Checked In) level [When Checked In]) Hotel/Motel Setting a room as checked in (Room Status) Hotel/Motel Setting room as checked out (Room Status) Aspila EX Software Manual Features...
  • Page 34 Music on Hold 881 + 00 (no tone), Changing the Music on Hold Tone 01 (general) or 02 (holiday) Name Storing 800 + enter name + HOLD Programming extension names Networking Using trunk access via Networking Features Aspila EX Software Manual...
  • Page 35 Changing the function of a programmable Function Keys key using 851 service codes 852 + key + code Changing the function of a programmable key using 852 service codes Ring Groups Change to STG All Ring Aspila EX Software Manual Features...
  • Page 36 A supervisor using Dial Block Entry Credit Toll Restriction 875 + pswd (0000) + place Temporarily overriding an extension’s Override outside call Toll Restriction 763 + digit digit code + line + Overriding Toll Restriction telephone number Features Aspila EX Software Manual...
  • Page 37 888 + 1 + Type (2-4) Activating Personal Answering Machine Emulation Calling your mailbox Enabling Conversation Record at SLT set Live Monitoring (In-Skin) Voice Over Sending a Voice Over to a busy extension after hearing Busy/Ring tone Aspila EX Software Manual Features...
  • Page 38 Transferring a call to the VRS. This can also be used for routing ANI/DNIS to the VRS. Accessing the VRS Volume Control Checking or changing ring volume Common Cancel code Common Cancelling Service Code Trunk Port Disable Trunk Port Disable Features Aspila EX Software Manual...
  • Page 39 Taking all ACD Groups out of service (for System Supervisors only) Code: *15 Terminal Monitor On red while Operation: Call busy Monitoring an ACD Agent’s monitoring ACD agent + Press key conversation Off when not monitoring Aspila EX Software Manual Features...
  • Page 40 Operation: Press key + Door Box calls Dest. Number Call Forwarding, Code: 15 Call Forwarding Follow Me Slowly flashes red 888 + 3 Follow Me Operation: Press key + to extension or Voice Mail Dest. Extension Features Aspila EX Software Manual...
  • Page 41 Setting up a Voice Call None Voice Call Operation: Set up trunk Conference call + Press key Data Code: 66 Placing a data call On red when call Communications Operation: Press key + set up ext or outside number Aspila EX Software Manual Features...
  • Page 42 Putting a call on System Hold None Operation: Place or (if your phone’s Hold key is answer call + Press key reassigned) Code: 45 Putting a call on Exclusive None Operation: Place or Hold answer call + Press key Features Aspila EX Software Manual...
  • Page 43 Networking Code: *06 + network (01- Accessing a networked trunk None Operation: Press key Night Service Code: 09 + mode (1-8) Activating the Day/Night On red when 818 + Operation: Press key Mode activated Aspila EX Software Manual Features...
  • Page 44 Selectable Display Code: 18 Setting up Call Forwarding Flashes red when Messaging Operation: Press key + Off-Premise, Selectable activated additional data if needed Display Messaging, VRS Park and Page and VRS Personal Greeting Features Aspila EX Software Manual...
  • Page 45 Operation: Set up call + active Press key Voice Over Code: 48 Initiating or responding to On red when Operation: Hear Off- Voice Over responding Hold Hook Signaling tone + Flash red when Press key listening Aspila EX Software Manual Features...
  • Page 46 888 + 4 Operation: Press Immediate or Voice Mail key + Dest. Ext. Code: 11 Call Forwarding, Call Forwarding to extension Slowly flashes red 888 + 2 Operation: Press Busy or Voice Mail key + Dest. Ext. Features Aspila EX Software Manual...
  • Page 47 On red when 801 + zone 9 or 01-32) Paging Zone activated Operation: Press Code: 22 Paging, Internal Broadcasting to all Internal On red when 801 + 0 or 00 Operation: Press Paging Zone activated Aspila EX Software Manual Features...
  • Page 48 Code: 31 Memo Dial Storing, using or checking a None Operation: Memo Dial number Store: While on call, Press key + number to store Use: Press key + CALL or line Erase: CALL + Press key Features Aspila EX Software Manual...
  • Page 49 Flash red at source and source + ext Code: 40 Handset Cutoff Cutting off the handset trans- On when feature Operation: Press mission while on a call active (no transmis- sion on handset) Aspila EX Software Manual Features...
  • Page 50 Flashes when in DND/Call Forward Code: 50 Account Codes Entering Account Codes None * or 891 Operation: Press Code: 51 + relay General Purpose Relay Activating the general pur- On when activd number pose relay Operation: Press Features Aspila EX Software Manual...
  • Page 51 Slow Flash red when department group Numbers/Call Coverage Placing or answering a call ringing, On red Operation: Press from your virtual (phantom) when busy extension or Call Coverage: Placing or answering a call to your co-worker’s extension Aspila EX Software Manual Features...
  • Page 52 On red when logged Operation: Press Distribution (ACD) Logging in or out of an ACD in Off when logged key to log in Group Press key + 1 to log out or 0 to cancel Features Aspila EX Software Manual...
  • Page 53 Flashing (while on a call) if Auto Work time enabled Off when Work Time disabled Code: *18 + ACD Enabling ACD overflow On red when Group Number activated Operation: Press Slowly flashes red when disabled Aspila EX Software Manual Features...
  • Page 54 Charts and Illustrations Features Aspila EX Software Manual...
  • Page 55 TLIU: • Physical Ports 01-08 • Logical Ports 0-200 VOIPU: • Physical Ports 01-32 • Logical Ports 0-200 Trunk Group Numbers 1-100 Trunk Access Maps 1-200 Trunk Routes 1-100 Ring Groups 1-100 DDI Translation Tables Aspila EX Software Manual Features...
  • Page 56 Virtual Extension Port Numbers 001-256 Undefined Virtual Extension Number Range Operator Access Number Operator Extension DSS Consoles, Quantity of extension allocations DSS Consoles, Maximum Installed Door Box Numbers Ringdown Assignments Voice Mail Master Numbers Up to 8 digits Features Aspila EX Software Manual...
  • Page 57 Paging and Park Internal Page Group Numbers 0, 1-9 or 01-64 External Page Group Numbers 0, 1-8 External Speakers • NTCPU • PGD Adapter (1-8) Park Group Numbers 1-64 Park Orbits 1-64 SMDR SMDR Ports Aspila EX Software Manual Features...
  • Page 58 Level 3 (SA) 0000 Level 4 (SB) 9999 Programming Password Users Footnotes Count toward total number of allowed hardware ports (512). Extension numbers can be from one to eight digits long. See Flexible System Numbering. Features Aspila EX Software Manual...
  • Page 59 Charts and Illustrations Figure 1: SUPER DISPLAY TELEPHONE Aspila EX Software Manual Features...
  • Page 60 Charts and Illustrations Figure 2: MULTIBUTTON TELEPHONE Features Aspila EX Software Manual...
  • Page 61 Charts and Illustrations Figure 3: 110-BUTTON DSS CONSOLE Aspila EX Software Manual Features...
  • Page 62 Charts and Illustrations Figure 4: 24-BUTTON DSS CONSOLE Features Aspila EX Software Manual...
  • Page 63 Charts and Illustrations Figure 5: Digital Two-Button Telephone Aspila EX Software Manual Features...
  • Page 64: Abbreviated Dialing

    To streamline frequently-called numbers, an Abbreviated Dialing Programmable Function Key can also store an Abbreviated Dialing bin number. When the extension user presses the key, the phone automatically dials out the stored number. This provides true one-touch calling via a phone’s func- tion keys. Features Aspila EX Software Manual...
  • Page 65 In an extension’s Class of Service, enable (1) or disable (0) Group Abbreviated Dialing. • 30-03-01 : DSS Console Key Assignment For DSS Console Chaining, assign an Abbreviated Dialing Service Code (813 or 814) plus a two-digit bin number to a DSS Console key. Aspila EX Software Manual Features...
  • Page 66 Dialing codes only if you define them in programming. Dial telephone number you want to store (up to 24 digits). Valid entries are 0-9, # and *. To enter a pause, press MIC. To store a Flash, press FLASH. Press HOLD. Features Aspila EX Software Manual...
  • Page 67 Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call. If you have a DSS Console, you may be able to press a DSS Console key to chain to a stored number. Aspila EX Software Manual Features...
  • Page 68 If the entire stored number is too long for your phone’s display, press * to see the rest of it. For Group Abbreviated Dialing, press the Group Abbreviated Dialing key. For Common Abbreviated Dialing key, press the Common Abbreviated Dialing key. Press CLEAR. To display additional numbers, repeat from step 1. Features Aspila EX Software Manual...
  • Page 69: Account Codes

    3-16 digits long using the characters 0-9 and #. During programming, you can use “wild cards” to streamline entering codes into system memory. For example, the entry 123W lets users dial Verified Account Codes from 1230 through 1239. Aspila EX Software Manual Features...
  • Page 70 (C.) Do not use an asterisk within a PBX access code when using Account Codes. Otherwise, after the *, the trunk will stop sending digits to the central office. Default Setting Account Codes are disabled. Features Aspila EX Software Manual...
  • Page 71 When using Account Codes, do not use an asterisk within a PBX access code. Otherwise, after the *, the trunk would stop sending digits to the central office. Station Message Detail Recording Account Codes appear on the SMDR report (even if they are hidden on the phone’s display). Aspila EX Software Manual Features...
  • Page 72 Dial the number you want to call. If you hear “stutter dial tone after dialing the number, ARS is requesting that you enter an ARS Authorization Code. Refer to Automatic Route Selection (F-Route) (page 79) for more information. Features Aspila EX Software Manual...
  • Page 73 If Account Codes for Incoming Calls is disabled, the following steps will dial digits out onto the connected trunk. Dial *. Enter the Account Code. You can enter any code of the proper length. Incoming Account Codes cannot be Forced or Verified. Dial *. Aspila EX Software Manual Features...
  • Page 74 Dial number you want to call. If you hear “stutter” dial tone after dialing the number, ARS is requesting you to enter an ARS Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS Authorization Codes. Features Aspila EX Software Manual...
  • Page 75: Alarm

    Single line sets will ring and Music on Hold will be heard when the alarm sounds. Default Setting Alarm is enabled. Programming • 20-01-06 : System Options - Alarm Duration Set the duration of the Alarm signal (0-64800 seconds). Related Features None Aspila EX Software Manual Features...
  • Page 76 At system phone, press idle CALL key. At single line set, lift handset. Dial 827. Dial alarm type (1 or 2). Dial 9999. At system phone, press SPK to hang up. At single line set, hang up. Features Aspila EX Software Manual...
  • Page 77: Alphanumeric Display

    20-11-08 : Class of Service Options (Hold/Transfer Service) - Transfer Display In an extension’s Class of Service, enable (1) or disable (0) an extension’s incoming Transfer pre-answer display. Related Features None Operation Operation is automatic if enabled in programming. Aspila EX Software Manual Features...
  • Page 78: Analogue Communications Interface (Aci)

    Refer to the Hardware Manual for additional details. By using Department Calling, you can arrange multiple tape recorders into a pool. When an extension user dials the Department Group pilot number, they reach the first available tape Features Aspila EX Software Manual...
  • Page 79 PGDAD module that correspond to the software port. Refer to the system Hardware Manual for more installation details. Conditions The devices connected to the PGDAD module must be compatible with the specifications below. Refer to the system Hardware Manual for additional details. Aspila EX Software Manual Features...
  • Page 80 33-02-01 : ACI Department Calling Group Assign ACI software ports (1-96) to ACI Department Groups (16). This lets ACI callers con- nect to ACI software ports by dialing the group’s pilot number (set in Program 11-08). Features Aspila EX Software Manual...
  • Page 81 If the port is set for output (Program 33-01-01=2) and External Paging is connected, you can page into the external zone. • If the port is set for output (Program 33-01-01=2) and a loud ringer is connected, you activate the loud ringer. Aspila EX Software Manual Features...
  • Page 82: Attendant Call Queuing

    Prevent (0) or allow (1) extensions to Transfer calls to an attendant that has more than 32 calls is queue. Related Features Call Forwarding / Personal Greeting Forwarding when unanswered or busy can only occur at the attendant if there are more than 32 calls in queue. Operation None Features Aspila EX Software Manual...
  • Page 83: Automatic Call Distribution (Acd)

    ACD Group Supervisor. Once the supervisor answers the Emergency Call, they automatically monitor both the ACD Agent and the caller. If the agent needs assistance, the supervisor can join in the conversation. Emergency Call can be a big help to inexperienced ACD Agents that Aspila EX Software Manual Features...
  • Page 84 Automatic Rest Mode for all phones with Rest Mode keys. For SLTs, you must set an option in programming to enable Automatic Rest Mode. • Supervisor, ACD Group You can designate an extension in an ACD Group to be the group’s supervisor. Once assigned Features Aspila EX Software Manual...
  • Page 85 Group Call Coverage key. The key can ring immediately, after a delay or just flash. The Call Coverage key also facilitates one-button Transfer for an ACD Group. The covering extension does not have to be a member of the ACD Group. Aspila EX Software Manual Features...
  • Page 86 After listening to this type of announcement, they can either wait in queue or dial a digit for an alternate destination. The destination is typically the operator, a mailbox or an extension. Features Aspila EX Software Manual...
  • Page 87 Announcement Service should be enabled (1) or disabled (0). • 41-03-03 : Incoming Ring Group Assignments for ACD Group - Priority Data Assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-05 and 41-06 Aspila EX Software Manual Features...
  • Page 88 For each ACD group (01-64), define the PGDAD port number (0-96) to be used for the sec- ond delay announcement. This program is activated when the delay announcement source and options are assigned as PGDAD in Program 41-08. • 41-10-03 : PGDAD Port Assignment for Delay Announcement - 1st Delay Announce- Features Aspila EX Software Manual...
  • Page 89 For each ACD Group (01-64), define the VRS message number (0-48) to be used as the night announcement. This program is activated when the night announcement source is assigned as VRS in Program 41-12-01. • 41-13-02 : VRS Message Number for Night Announcement - Tone Kind at Message Aspila EX Software Manual Features...
  • Page 90 ACD calls in queue has been reached (0=longest waiting call is transferred, 1=last waiting call is transferred, 2=busy signal sent). • 41-17-01 : ACD Login Mode Setup Define the ACD login mode (0=normal, 1=AIC) for each extension. Features Aspila EX Software Manual...
  • Page 91 ACD delay message before disconnecting (0-64800). • 41-19-08 : VRS Box Number for Delay Announcement - Delayed Message Interval Time For each ACD group (01-64), set the timer for the interval between the Delayed Messages (0- 64800 seconds). Aspila EX Software Manual Features...
  • Page 92 Automatic Call Distribution (ACD) Related Features Refer to the ACD Manual (P/N TBD). Operation Refer to the ACD Manual (P/N TBD). Features Aspila EX Software Manual...
  • Page 93: Automatic Route Selection (F-Route)

    Set the Dial digits to be used for the Dial Extension Analyze Table. • 44-03-02 : Dial Analysis Extension Table - Table Number Select the ARS/R-Route table number (0-500) to be used for the Dial Extension Analyze Table. Aspila EX Software Manual Features...
  • Page 94 44-08-01 : Time Schedule for ARS/F-Route Define the daily pattern of the ARS/F-Route feature. ARS/F-Route has 10 time patterns. These patterns are used in Program 44-09 and 44-10. The daily pattern consists of 20 time set- tings. Features Aspila EX Software Manual...
  • Page 95 A system with Automatic Route Selection cannot also have Trunk Group Routing. Trunk Queuing/Camp On With ARS installed, Trunk Queuing automatically queues for the least costly route. The system automatically redials the queued call when the extension user lifts the handset. Aspila EX Software Manual Features...
  • Page 96: Background Music

    In an extension’s Class of Service, allow (1) or prevent (0) an extension from turning Background Music on and off. Operation To turn Background Music on or off: Press idle CALL key. Dial 825. Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 97: Barge In

    Message Waiting). • 15-07-01 : Programming Function Keys Assign a function key for Barge In (code 34). • 20-06-01 : Class of Service for Extensions Assign a Class of Service (1-15) to an extension. Aspila EX Software Manual Features...
  • Page 98 If the system has Automatic Off Hook Signaling, an extension user can Barge In on an Inter- com call only if the second extension appearance is busy or ringing. Privacy (Data) Privacy blocks Barge In attempts. Programmable Function Keys Function keys simplify Barge In operation. Features Aspila EX Software Manual...
  • Page 99 Not available for DISA or tie line trunks: Dial the extension number of the busy internal party. Dial the single digit service code. Instead of the single digit service code, the service code 810 can also be dialed at this point. Aspila EX Software Manual Features...
  • Page 100: Call Coverage

    Call Coverage Call Coverage Please refer to the for information Multiple Directory Numbers / Call Coverage (page 259) on this feature. Features Aspila EX Software Manual...
  • Page 101: Call Forwarding

    (E.) Ring Groups do not follow Call Forward to voice mail. (F.) Multiple Directory and Call Coverage Key calls do not follow Call Forwarding. Default Setting Enabled. Aspila EX Software Manual Features...
  • Page 102 If an extension already receiving forwarded calls activates DND option 4, callers to the forwarded extension hear DND tone. Programmable Function Keys Function keys simplify Call Forwarding operation. Voice Response System (VRS) The periodic reminder message requires a Voice Response System (VRS). Features Aspila EX Software Manual...
  • Page 103 Once you activate Call Forwarding, only your Call Forwarding destination can place an Intercom call to you. At system phone, press SPK to hang up. At single line set, hang up. You’ll hear stutter dial tone when placing a new call. Aspila EX Software Manual Features...
  • Page 104: Call Forwarding, Fixed

    Fixed Call Forwarding reroutes the following types of incoming calls: • Ringing intercom calls from co-worker’s extensions • Calls routed from the VRS or Voice Mail • Direct Inward Lines • DISA, DID and tie line calls to the forwarded extension • Transferred calls Features Aspila EX Software Manual...
  • Page 105 (A.) Call Forwarding an extension in a Department Group will prevent that extension from receiv- ing Department Pilot Calls. (B.) Multiple Directory and Call Coverage Key calls follow Call Forwarding. (C.) Ring Group calls do not follow Call Forward to voice mail. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 106 Call Forwarding, Off-Premise An extension user can forward their calls to an outside telephone number. Multiple Directory Numbers Calls to virtual extension numbers follow the Fixed Call Forwarding assignment of their vir- tual port. Operation None Features Aspila EX Software Manual...
  • Page 107: Call Forwarding, Off-Premise

    (E.) If a Programmable Function key is not defined for Call Forwarding (10 - 17), the DND key flashes to indicate that the extension is call forwarded. 1. Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect supervision enabled (see Programming above). Aspila EX Software Manual Features...
  • Page 108 Define the conversation period for an Off-Premise Call Forward by Door Box call. When this timer expires, the caller will hear busy tone for 3 seconds (fixed timer) and the call will then be disconnected (0-64800). Features Aspila EX Software Manual...
  • Page 109 Dial the Door Box number (1-8). Dial the Abbreviated Dialing number to which the calls should be forwarded. Press SPK (or hang up at DSL/SLT) to hang up. Your DND or Off-Premise Call Forwarding Programmable Function Key flashes. Aspila EX Software Manual Features...
  • Page 110 Press Call Forward (Device) key (PGM 15-07 or SC 851: 54) At DSL/SLT, lift handset and dial 822. Dial 0. Press SPK (or hang up at DSL/SLT) to hang up. Your DND or Off-Premise Call Forwarding Programmable Function Key stops flashing. Features Aspila EX Software Manual...
  • Page 111: Call Forwarding To Abbreviated Dial

    (E.) If a Programmable Function key is not defined for Call Forwarding (10 - 17), the DND key flashes to indicate that the extension is call forwarded. 1. Off-Premise Call Forwarding can reroute an incoming trunk call only if the outgoing trunk selected has disconnect supervision enabled (see Programming above). Aspila EX Software Manual Features...
  • Page 112 Define the conversation period for an Off-Premise Call Forward by Door Box call. When this timer expires, the caller will hear busy tone for 3 seconds (fixed timer) and the call will then be disconnected (0-64800). Features Aspila EX Software Manual...
  • Page 113 Dial the Door Box number (1-8). Dial the Abbreviated Dialing number to which the calls should be forwarded. Press SPK (or hang up at DSL/SLT) to hang up. Your DND or Off-Premise Call Forwarding Programmable Function Key flashes. Aspila EX Software Manual Features...
  • Page 114 Press Call Forward (Device) key (PGM 15-07 or SC 851: 54) At DSL/SLT, lift handset and dial 822. Dial 0. Press SPK (or hang up at DSL/SLT) to hang up. Your DND or Off-Premise Call Forwarding Programmable Function Key stops flashing. Features Aspila EX Software Manual...
  • Page 115: Call Forwarding With Follow Me

    Me In an extension’s Class of Service, allow (1) or prevent (0) the setting of Call Forwarding with Follow Me. Related Features Programmable Function Keys Function keys simplify Call Forwarding with Follow Me operation. Aspila EX Software Manual Features...
  • Page 116 Press Call Forward (Station) key (PGM 15-07 or SC 851: 15). At DSL/SLT, lift handset and dial 888. Dial 0. SPK (or hang up at DSL/SLT) if you dialed 888 in step 1. Your Call Forwarding (Station) Programmable Function Key goes out. Features Aspila EX Software Manual...
  • Page 117: Call Forwarding/Do Not Disturb Override

    Programmable Function Keys Function keys simplify Call Forwarding/DND Override operation. Operation To override an extension’s Call Forwarding or Do Not Disturb: Call the forwarded or DND extension. Press Override key (PGM 15-07 or SC 851: 37). Aspila EX Software Manual Features...
  • Page 118: Call Pickup Group

    Call Pickup Group Call Pickup Group Please refer to for information on this feature. Group Call Pickup (page 202) Features Aspila EX Software Manual...
  • Page 119: Call Redirect

    Enable (1) or disable (0) a system phone user’s ability to transfer a call to a pre-defined desti- nation (such as an operator, voice mail, or another extension) without answering the call Related Features None Aspila EX Software Manual Features...
  • Page 120 With an incoming call ringing your extension, press the Call Redirect key (Program 15-07 or SC 851: 49 + Destination Extension Number) without lifting the handset or pressing the CALL keys. A confirmation tone is heard over the telephone’s speaker. Features Aspila EX Software Manual...
  • Page 121: Call Timer

    The system waits for this timer to expire before starting the Call Timer. Related Features Alphanumeric Display Disabling the trunk name seize display also disables the Call Timer. Operation To time your trunk calls: Place trunk call. The timer starts automatically. Aspila EX Software Manual Features...
  • Page 122: Call Waiting / Camp On

    Programmable Function Keys Function keys simplify Call Waiting/Camp On operation. Transfer An extension user may be able to Transfer a call to a busy extension. Trunk Queuing/Camp-On Trunk Queuing lets an extension user Camp-On to a trunk. Features Aspila EX Software Manual...
  • Page 123 To Split (answer a waiting call) at a single line telephone: Listen for Camp On beep. Single Line Telephone: Hookflash and dial 894. DSL Telephone: Press HOLD and dial 894. To repeatedly split between the two calls. Aspila EX Software Manual Features...
  • Page 124: Callback

    The system cancels Callback and Trunk Queuing requests after this interval (0-64800 seconds). Related Features Call Waiting (Camp-On) If an extension user initiates a Callback but does not hang up, their extension Camps-On to the busy extension. Programmable Function Keys Function Keys simplify Callback operation. Features Aspila EX Software Manual...
  • Page 125 At single line set, lift handset and dial 870. To test Callback at your single line phone: Lift the handset. Dial 899. Hang up. When the phone rings, lift the handset. You hear synthesized Music on Hold. Hang up. Aspila EX Software Manual Features...
  • Page 126: Caller Id

    Calls transferred from the VRS • Calls transferred from Voice Mail (unscreened) • Direct Inward Lines (DILs) Caller ID temporarily stores 16 calls (total of abandoned and unanswered). New calls replace old calls when the buffer fills. Features Aspila EX Software Manual...
  • Page 127 Without Caller ID name Ringing NO CALLER INFO HH:MM:SS Without any absence code YY:MM:DD Without time and date Trunk name With absence reason Absence code Without time and date Trunk name With absence reason NO CALLER INFO Aspila EX Software Manual Features...
  • Page 128 ‘1’, the system will suppress ringing and lamping for trunk calls for the first ring in order to receive the Caller ID information. • 20-06-01 : Class of Service for Extensions Assign Class of Service (1-15) to extensions. Features Aspila EX Software Manual...
  • Page 129 Caller ID block code in the ARS Dial Treatments. Station Message Detail Recording Caller ID information outputs on the SMDR report. Voice Mail The system can send Caller ID digits to the voice mail if allowed in Program 14-02-10. Aspila EX Software Manual Features...
  • Page 130: Central Office Calls, Answering

    Customize the transmit and receive levels of the CODEC Gain Types for single line tele- phones. • 10-08-01 : Pre-Ringing Setup Enable (1) or disable (0) pre-ringing for outside calls. • 14-01-02 : Basic Trunk Data Setup - Transmit CODEC Gain Type Features Aspila EX Software Manual...
  • Page 131 22-04-01 : Incoming Extension Ring Group Assignment To have trunks ring extensions, assign extensions to ring groups (1-100). For each extension in the Ring Group, indicate in Program 22-06 if trunks should ring (1) or not ring (0). Aspila EX Software Manual Features...
  • Page 132 Line keys and loop keys simplify answering outside calls. Selectable Text Messaging If the Absent text message has been set by the originating extension, the destination extension will display the assigned text message instead of the Reason for Transfer message. Features Aspila EX Software Manual...
  • Page 133 Go back to step 3 to listen to additional choices or press SPK to hang up. To change the pitch of your incoming trunk ring (system phonesystem phone only): Press idle CALL key. Dial 820 + 2. Select the ringing (1-8). Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 134: Central Office Calls, Placing

    14-01-02 : Basic Trunk Data Setup - Transmit CODEC Gain Type 14-01-03 : Basic Trunk Data Setup - Receive CODEC Gain Type Assign a CODEC Gain Type to each trunk. This sets the amount of gain (amplification) for Features Aspila EX Software Manual...
  • Page 135 Using the Warning Tone for Long Conversation feature allows users on outgoing calls to hear a warning tone prior to the call disconnecting. Loop Keys Loop keys simplify placing Central Office Calls. Microphone Cutoff Aspila EX Software Manual Features...
  • Page 136 If your system has an Alternate Trunk Route Access code, you may dial that instead. Dial number. At system phone, press Trunk Group Routing key (PGM 15-07 or SC 852: *05). Also see the “Loop Keys” feature. Dial number. Features Aspila EX Software Manual...
  • Page 137 At single line set, lift handset. Dial 805. Dial line number (e.g., 005 for line 5). Dial number. At system phone, press line key (PGM 15-07 or SC 852: 001 to 200). Also see the “Loop Keys” feature. Dial number. Aspila EX Software Manual Features...
  • Page 138: Class Of Service

    20-13-28 : Class of Service Options (Supplementary Service) - Allow Station COS to be Changed Use this option to permit (1) or block (0) another extension from changing this extension’s Class of Service via Service Code 777. Features Aspila EX Software Manual...
  • Page 139 Enables/disables extension’s ability to record, erase and listen 1- On to VRS messages VRS General Message Listen 0- Off 11-10-21 Enables/disables extension’s ability to dial 4 or Service Code 1- On 711 and listen to the General Message Aspila EX Software Manual Features...
  • Page 140 Enables/disables Toll Restricting Override (Service Code 875). 1-On 21-07 Repeat Redial 0-Off Enables/disables an extension’s ability to use Repeat Redial. 1-On Toll Restriction Dial Block 0-Off Enable (1) or disable (0) an extension’s ability to use Dial 1-On Block. Features Aspila EX Software Manual...
  • Page 141 ID block code (defined in 14-01-21) before the user’s dialed digits. Display E911 Dialed Extension Name and Number 0-Off Enable (1) or disable (0) an extension’s ability to display the 1-On name and number of the extension that dialed 911. Aspila EX Software Manual Features...
  • Page 142 Enable/disable an extension’s ability to pick up a call ringing into a 1-On Pickup Group (Service Codes 867 and 868) Directed Call Pickup for Own Group 0-Off 1-On Meet Me Conference and Paging 0-Off Enables/disables an extension’s ability to use Meet Me Conference 1-On and Paging Features Aspila EX Software Manual...
  • Page 143 Enables/disables an extension’s incoming Transfer pre-answer dis- 1-On play. Group Hold Initiate 0-Off Enables/disables an extension’s ability to initiate a Group Hold. 1-On Group Hold Answer 0-Off Enables/disables an extension’s ability to pick up a call on Group 1-On Hold Aspila EX Software Manual Features...
  • Page 144 COS 15 Long Conversation Alarm 0-Off Enables/disables the Warning Tone for Long Conversation 1-On (not for SLTs) Long Conversation Cutoff (Incoming) 0-Off Enables/disables an extension’s ability to use Long Conversation Cut- 1-On off for incoming calls. Features Aspila EX Software Manual...
  • Page 145 Department Calling 0-Off Enable/disable an extension’s ability to call a Department Group. 1-On Barge In, Initiate 0-Off Enables/disables Barge In at initiating extension. 1-On Barge In, Receive 0-Off Blocks/allows Barge In at the receiving extension. 1-On Aspila EX Software Manual Features...
  • Page 146 Enable (1) or disable (0) the ability of an extension’s COS to be 1-On changed via Service Code 777. Paging Display 0-Off Enables (1) or disables (0) an extension’s ability to display paging 1-On information. Features Aspila EX Software Manual...
  • Page 147 1-On to access trunk groups for outside calls (Service Code 814). Common Abbreviated Dialing 0-Off This option enables or disables a DISA or tie trunk caller’s ability 1-On to use the system’s Common Abbreviated Dialing. Aspila EX Software Manual Features...
  • Page 148 Refer to specific features for desired Class of Service option. Night Service An extension can have a different Class of Service for each Night Service mode: Day 1, Night 1, Midnight 1, Rest 1, Day 2, Night 2, Midnight 2, or Rest 2. Features Aspila EX Software Manual...
  • Page 149 11. Enter the Rest 2 Mode Class of Service for the extension you selected in step 3 and press HOLD. You see: Enter Station#- 12. Go to step 3 and enter another extension number. Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 150: Conference

    (A.) Each block assigned in Program 10-07 for Conversation Recording reduces the number of blocks available for ADA Recording, ACD Agent Auto Call Recording, and ACD Supervisor Monitor. (B.) An ADA module is required for speech recording. Default Setting Enabled. Features Aspila EX Software Manual...
  • Page 151 20-14-11 : Class of Service Options For DISA/E&M - DISA/Tie Trunk Barge In Determine if DISA and tie trunk users should have the ability to dial a service code to Barge In to a Conference call (0=disabled, 1=enabled). Aspila EX Software Manual Features...
  • Page 152 Repeat steps 2-4 to add more parties. Single Line Set Establish Intercom or trunk call. Single Line Telephone Hookflash and dial 826. DSL Telephone Press HOLD and dial 826. Dial extension you want to add. Features Aspila EX Software Manual...
  • Page 153 Not available for DISA or tie line trunks: Dial the extension number of the internal party. Dial the single digit service code. Instead of the single digit service code, the service code 810 can also be dialed at this point. Aspila EX Software Manual Features...
  • Page 154: Conference, Voice Call/Privacy Release

    Determine if a trunk should be able to be toggled to a private/non-private line (0=disabled, 1=enabled). • 15-07-01 : Programming Function Keys Assign a function key for Voice Call Conference (code 32). • 20-06-01 : Class of Service for Extensions Assign a Class Of Service (1-15) to an extension. Features Aspila EX Software Manual...
  • Page 155 This feature is not available at single line telephones. Operation To join a Voice Call Conference (if invited): After Conference request, press indicated line key. To exit a Voice Call Conference without affecting the other parties: Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 156: Continued Dialing

    If enabled, users cannot dial a local call longer than the number of digits defined in Program 21-06-03. • 21-05-04 : Toll Restriction Class - Maximum Number of Digits Table Assignment Assign Program 21-06-03 entries to each Toll Restriction class. Features Aspila EX Software Manual...
  • Page 157 The ability to use Continued Dialing on trunk calls is set by Toll Restriction programming. Operation To use Continued Dialing: Place Intercom or trunk call. Continue dialing after call connects. Toll Restriction and Class of Service programming may limit Continued Dialing. Aspila EX Software Manual Features...
  • Page 158: Data Communications

    This is a great feature for telemarketers that have a list of names to call stored in their commu- nications software. Let the communications software dial the call - then switch it to a voice call after the stored number dials out. Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 159 The system uses CTA and CTU modules for SMDR and system reports. TAPI Compatibility The system has Telephony Programming Applications Interface (TAPI) capability. Traffic Management Report (TMS) Systems use CTA and CTU modules for the Traffic Management Reports. Aspila EX Software Manual Features...
  • Page 160: Department Calling

    A call to the pilot number will cycle through the idle members of a Department Calling group. The call will continue to cycle until it is answered or the calling party hangs up. Calls into groups with Priority Routing and Circular Routing route identically. Features Aspila EX Software Manual...
  • Page 161 Busy on a call • In Do Not Disturb • Call Forwarded Conditions When a DIL rings to a Department Group, the DIL will not follow overflow programming (Pro- grams 22-01-04 and 22-08). Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 162 Department Calling Description (Cont’d) Features Aspila EX Software Manual...
  • Page 163 Department Calling Description (Cont’d) Aspila EX Software Manual Features...
  • Page 164 If you want a trunk to be a DIL to a Department Group, assign Service Type 4 for each Night Service Mode. Also see 22-07 below. • 22-07-01 : DIL Assignment For each trunk assigned Service Type 4 in 22-02 above, assign the DIL destination as the Department Group pilot number (Department Groups 1-64). Features Aspila EX Software Manual...
  • Page 165 While you log back in, Department Calling will route calls to your extension. Press idle CALL key. Dial 750 + 0. Press Department Calling Log In key (PGM 15-07 or SC 851: 46). The key goes out when you log back in. Aspila EX Software Manual Features...
  • Page 166 Department Calling Features Aspila EX Software Manual...
  • Page 167: Department Step Calling

    An extension user can call an idle extension within a preprogrammed Department Group by dialing the group’s pilot number. Department Calling also provides overflow routing for extensions within the group - which simulates Step Calling. Programmable Function Keys Function keys simplify Department Step Calling operation. Aspila EX Software Manual Features...
  • Page 168 You step through Extension Groups set in Program 16-02. Place call to busy Department Group member. Place call to Department Group pilot number. Press Step Call key (PGM 15-07 or SC 851: 36). Repeat step 2 to call other Department Group members. Features Aspila EX Software Manual...
  • Page 169: Dial Number Preview

    If the previewed number as a trunk access code (e.g., 9), you can press CALL instead. To dial out the displayed Intercom number, press a CALL key. To cancel the number without dialing it out, press HOLD. Aspila EX Software Manual Features...
  • Page 170: Dial Pad Confirmation Tone

    •20-18-05 : Service Tone Timer - System Phone Confirmation Tone If required, change the Dial Pad Confirmation Tone frequency and duration. Related Features Single Line Telephones Dial Pad Confirmation Tone does not apply to single line telephones. Features Aspila EX Software Manual...
  • Page 171: Dial Tone Detection

    Loop Keys (outbound) • Save Number Dialed • T1 Trunking (with ANI/DNIS Compatibility) • Tie Lines • Trunk Group Routing • Trunk Groups Conditions None Default Setting Disabled for manually dialed calls; enabled for automatically dialed calls. Aspila EX Software Manual Features...
  • Page 172 Loop Keys, Abbreviated Dial, ARS, Last Number Redial or Save Number Dialed. It does not pertain to line key or Direct Trunk Access calls. Related Features See Description above. Operation Dial Tone Detection is automatic if enabled in programming. Features Aspila EX Software Manual...
  • Page 173: Direct Inward Dialing (Did) Or Direct Dial In (Ddi)

    799 to extension numbers 200-499. The Aspila EX system has 2000 DID Translation Table entries that you can allocate among the 20 DID Translation Tables. There is one translation made in each entry. For a simple installation, you can put all 2000 entries in the same table.
  • Page 174 With the DID Intercept for each DID number feature, when the primary destination (Program 22- 11-05) is set to Voice Mail, the Voice Mail protocol is: 1. Busy Intercept = Forward Busy 2. Ring-No-Answer Intercept = Forward RNA Features Aspila EX Software Manual...
  • Page 175 (C.) DID Intercept for each DID number works for DID trunks with a trunk service type 1 in Pro- gram 22-02. Other types of trunks may use the DID table, but the new DID intercept feature is not yet supported. (D.) BRI or PRI DID requires a BRI/PRI PCB. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 176 (24 digits max.) •22-11-03 : DID Translation Table Number Conversion - Dial-In Name For each DID Translation Table entry (1-2000), specify the name that should show on the dialed extension’s display when it rings (twelve characters max.) Features Aspila EX Software Manual...
  • Page 177 DND, the Reason for Transfer option can display to the transferred extension why the call is ringing to their phone. Direct Inward Line (DIL) DILs also provide a way for outside callers to dial a system extension, virtual extension or Department Group directly. Aspila EX Software Manual Features...
  • Page 178 SMDR can print trunk port names or received dialed number for ANI/DNIS or DID trunks. If enabled, DNIS digits can be printed on the SMDR reports instead of the trunk name. Operation DID calls ring extensions like normal trunk calls. Features Aspila EX Software Manual...
  • Page 179: Direct Inward Line (Dil)

    4. If none of the destinations in steps 1-3 above are available, the call continues to ring until a destination becomes free. (C.) The DIL follows call forwarding programming, even to voice mail. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 180 Do Not Disturb If an DILs destination extension is in DND, an incoming call rings according to Ring Group programming. Group Call Pickup A user can activate Group Call Pickup to intercept a DIL ringing another extension. Features Aspila EX Software Manual...
  • Page 181 At system phone, press line key for DIL Dial 805 and the DIL trunk number (e.g., 005). Dial 804 and the DIL trunk group number (e.g., 05). Dial 9 for Trunk Group Access Dial number. Aspila EX Software Manual Features...
  • Page 182: Direct Inward System Access (Disa)

    A DISA caller may be able to dial 0 for the system’s operator. • Paging Internal and External Paging may be available to DISA callers. This allows co-workers in adjacent facilities, for example, to broadcast announcements to each other. • Direct Trunk Access Features Aspila EX Software Manual...
  • Page 183 (A.) The DISA caller must use a 2500 type (DTMF) telephone. DISA is compatible with calling devices that meet the DTMF signaling requirements of EIA Specification RS-464. DISA trunks must be ground start or supervised loop start. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 184 For DISA operation, set the trunk service type to 02. You can have a different service type for each Night Service mode. •22-04-01 : Incoming Extension Ring Group Assignment Assign the extensions that should receive the overflow. Set the ringing in Program 22-06 (0=trunks don’t ring [just flash line keys], 1=trunks ring). Features Aspila EX Software Manual...
  • Page 185 •25-12-01 : Alternate Trunk Group Routing for DISA Assign the trunk route that DISA Caller’s access if they dial the Alternate Trunk Route Access Code. Refer to “Central Office Calls, Placing” for more on setting up Alternate Trunk Aspila EX Software Manual Features...
  • Page 186 These features also allow outside callers to directly access system extensions. Long Conversation Cutoff Long conversation cutoff is controlled separately for DISA and tie lines. Voice Response System (VRS) Department Calling with Overflow Message requires a DSP daughter board for VRS. Features Aspila EX Software Manual...
  • Page 187 Dial 810 + a busy extension number to barge in to a call. Dial 828 to set the time + two digits for two digits for hour (24 hour clock, 13=1:00 PM) + two digits for minutes. Aspila EX Software Manual Features...
  • Page 188: Direct Station Selection (Dss) Console

    Conditions (A.) Changing flash patterns for DSS Consoles will also change them for Hotline keys. (B.) When installing a DSS, the system must auto-detect the console in order for the LEDS to func- Features Aspila EX Software Manual...
  • Page 189 110-button DSS Consoles. The available options are Regular (Business) Mode (0), Hotel Mode (1), and ACD Monitor Mode (2) •30-02-01 : DSS Console Extension Assignment Designate the 110-button DSS Console installations (i.e., the extensions that have 110-button DSS Consoles assigned to them). Aspila EX Software Manual Features...
  • Page 190 Refer the External Paging and Internal Paging features when programming Paging. Programmable Function Keys You can program the DSS Console keys with function codes to provide the functions of many of the Programmable Function keys. Features Aspila EX Software Manual...
  • Page 191 Calling a Door Box from your 110-button DSS Console: Press DOOR. Press DSS Console key for Door Box you want to call (1-8). If you don’t have Handsfree, you must lift the handset to talk to the Door Box. Aspila EX Software Manual Features...
  • Page 192 If the zone you want is busy, try again later. If you don’t have Handsfree, lift the handset to make your announcement. Internal Page Busy Lamp Field When the DSS key is... The Internal Page zone is... Busy Idle Features Aspila EX Software Manual...
  • Page 193 You can store Function codes under DSS Console keys. Press DSS Console key for function. For example, you can Forward your calls by pressing DSS Key + 1 + destination. Your DSS key must have been previously programmed for the Call Forward feature. Aspila EX Software Manual Features...
  • Page 194: Directed Call Pickup

    Group Call Pickup • Hotline • Multiple Directory Numbers • Secretary Call Pickup Parl Personal Park also uses the Directed Call Pickup code. Voice Mail Voice Mail Park and Page also uses the Directed Call Pickup code. Features Aspila EX Software Manual...
  • Page 195 At single line set, lift handset. Dial 715. Dial number of extension whose call you want to intercept. If more than one call is coming in, the system sets the priority for which call it will answer first. Aspila EX Software Manual Features...
  • Page 196: Directory Dialing

    Default Setting Enabled. Programming •21-01-02 : System Options for Outgoing Calls - Intercom Interdigit Time If a user waits longer than this interval between Directory Dialing steps, Directory Dialing auto- matically cancels. Related Features None Features Aspila EX Software Manual...
  • Page 197 Lift handset or press DIAL, CALL1 or SPK to place the selected call. If you selected an outside call, the call will route according to your system’s Trunk Group Routing/ARS setup. To cancel Directory Dialing: Press CLEAR. Aspila EX Software Manual Features...
  • Page 198: Distinctive Ringing, Tones And Flash Patterns

    Select the extension’s intercom ring tone. •20-06-01 : Class of Service for Extensions Assign a Class Of Service (1-15) to an extension. •22-03-01 : Trunk Ring Tone Range Set the ring tone range (1-4) for each trunk. Features Aspila EX Software Manual...
  • Page 199 To change the pitch of your incoming ring (system phone only): Press idle CALL key. Dial 820. Dial 1 to change ringing for Intercom calls. Dial 2 to change ringing for trunk calls. Select the pitch (1-8). Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 200: Do Not Disturb

    Assign a Class Of Service (1-15) to an extension. •20-13-04 : Class of Service Options (Supplementary Service) - Call Forward/DND Override Determine whether or not an extension should be able to override DND (0=denied, 1=allowed). Features Aspila EX Software Manual...
  • Page 201 Dial the DND option code. 0 = Cancel DND 1 = Incoming trunk calls blocked 2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls blocked 3 = All calls blocked 4 = Call Forwards blocked Aspila EX Software Manual Features...
  • Page 202: Door Box

    The system can have up to eight Door Boxes. Conditions (A.) Each channel in the 2PGDAD has a jumper which must be set for Door Box operation. Refer to the system hardware manual for additional details. Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 203 System Phone While talking to the Door Box, press the Flash key. Single Line Telephone (Not Available for DSL Phones) While talking to the Door Box, hookflash. To answer a Door Box chime: Lift handset. Aspila EX Software Manual Features...
  • Page 204: Dual Line Appearance

    Distinctive Ringing, Tones and Flash Patterns Set up busy and idle extension flash patterns for DSS and Hotline keys. Off Hook Signaling Off Hook Signaling rings an extension’s second line appearance when the first appearance is busy. Operation None Features Aspila EX Software Manual...
  • Page 205: Dual Opx/2-Opx

    Dual OPX/2-OPX Dual OPX/2-OPX Refer to the for information on this fea- Single Line Telephones, Analogue Sets (page 327) ture. Aspila EX Software Manual Features...
  • Page 206: External Alarm Sensors

    External Alarm Sensors External Alarm Sensors Aspila EX • This is a future item and is not currently available. Description This is a future item and is not currently available. Features Aspila EX Software Manual...
  • Page 207: Fax Machine Compatibility

    DILs provide direct routing to fax machines installed as system extensions. Use a DIL for a “fax only” line for unattended sending and receiving of faxes. Conditions None Default Setting Disabled. Programming Refer to Central Office Calls, Answering (page 116) and Central Office Calls, Placing (page 120) for trunk programming. Aspila EX Software Manual Features...
  • Page 208 If you don’t have Automatic On Hook Transfer, you must press the TRF Soft Key to Transfer the call. Single Line Set Hookflash. Dial fax machine extension number. If the called extension doesn’t answer, you can dial another extension number or hookflash to return to the call. Hang up. Features Aspila EX Software Manual...
  • Page 209: Flash

    The system applies Toll Restriction (if applicable) to the number a user dials after flashing a trunk. Voice Mail If voice mail ports are to flash outside calls, change the Single Line Flash Service Code (11- 12-42). Dialing “#” from voice mail ports lights the Message Waiting lamp. Aspila EX Software Manual Features...
  • Page 210 Flash Operation To flash the trunk you are on: System Phone and Digital Single Line Press FLASH. Single Line Set Hookflash. Dial 806. Features Aspila EX Software Manual...
  • Page 211: Flexible System Numbering

    11-15 : Service Code Setup, Administrative (for Hotel) 11-16 : Single Digit Service Code Setup Assign the Single Digit Service Codes. these are the post-dial- ing codes a user can dial after placing an Intercom call to a co- worker. Aspila EX Software Manual Features...
  • Page 212 11-13-01 : Service Code Setup (for ACD) 11-14-01 : Service Code Setup (for Hotel) 11-15-01 : Service Code Setup, Administrative (for Hotel) Customize the Service Codes. •11-16-01 : Single Digit Service Code Setup Assign the Single Digit (post-dialing) Service Codes. Features Aspila EX Software Manual...
  • Page 213 Flexible System Numbering Related Features None Operation Refer to Tables 1-6 at the beginning of this section. Aspila EX Software Manual Features...
  • Page 214: Forced Trunk Disconnect

    In an extension’s Class of Service, enable (1) or disable (0) the ability to use Forced Trunk Disconnect. Related Features Central Office Calls, Placing A user can use Forced Trunk Disconnect only for trunks to which it would normally have access. Features Aspila EX Software Manual...
  • Page 215 You hear confirmation beeps as the system disconnects the line. Hookflash. You can now place a call on the free line. Dial the trunk access code (805 + trunk number) for the trunk disconnected in Step 2. Aspila EX Software Manual Features...
  • Page 216: Group Call Pickup

    (Service Code 868). •20-10-04 : Class of Service Options (Answer Service) - Group Call Pickup In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to use Group Call Pickup. Features Aspila EX Software Manual...
  • Page 217 Multiple Directory Numbers / Call Coverage Group Call Pickup keys can not be used to answer calls ringing Multiple Directory Number or Call Coverage keys. Programmable Function Keys Function keys simplify Group Call Pickup operation. Aspila EX Software Manual Features...
  • Page 218 At system phone, press idle CALL key. At single line telephone, lift handset. (System Phone only) Press Group Call Pickup key (PGM 15-07 or SC 851: 26 + group). Dial 868 and the group number (1-9 or 01-64). Features Aspila EX Software Manual...
  • Page 219: Group Listen

    In an extension’s Class of Service, enable (1) or disable (0) the ability to activate Group Listen. Related Features Headset Operation An extension in the headset mode cannot use Group Listen. Single Line Telephones Group Listen is not available to single line telephones. Aspila EX Software Manual Features...
  • Page 220 Hang up. To cancel Group Listen (without hanging up your call): Do not hang up. Press flashing SPK. You can talk to your caller over your handset. Your co-workers can no longer hear your caller’s voice. Features Aspila EX Software Manual...
  • Page 221: Handsfree And Monitor

    User can place a call without lifting the handset, but must lift the handset to speak. Conditions (A.) Telephones without Full Duplex Speakerphone modules (IP1WW-HF) are half-duplex which may cause the speaker to turn off (clip) during conversations. Default Setting Enabled. Aspila EX Software Manual Features...
  • Page 222 Place call. Speak toward phone when called party answers. To change a handset call into a Handsfree call: Press SPK. Press SPK to hang up. To change a Handsfree call into a handset call: Lift handset. Features Aspila EX Software Manual...
  • Page 223: Handsfree Answerback/Forced Intercom Ringing

    A system phone user can process calls using the speaker and microphone in the telephone (instead of the handset). Microphone Cutoff With Microphone Cutoff enabled, Handsfree Answerback callers to an extension hear a single beep (instead of two). Single Line Telephones Incoming Intercom calls always ring single line telephones. Aspila EX Software Manual Features...
  • Page 224 To change the way your Intercom call signals the extension you are calling: Dial 1. If ringing, your call voice-announces. If voice-announced, your call starts to ring the destination. This option is also available at single line telephones. Features Aspila EX Software Manual...
  • Page 225: Headset Operation

    Determine whether intercom calls should ring or voice-announce extensions (0=voice, 1=ring). •41-14-04 : ACD Options - Automatic Answer in Headset Mode With ACD, enable (1) or disable (0) a user’s ability to automatically answer calls as they ring in while in headset mode. Aspila EX Software Manual Features...
  • Page 226 Press the Headset key and then a line key to make a trunk call. • Press the Headset key to get Intercom dial tone • If on a call, press the Headset key to hang up. Features Aspila EX Software Manual...
  • Page 227: Hold

    Hold Recall to Operator applies to trunk calls placed on System Hold, Exclusive Hold and Group Hold. It does not apply to Intercom calls. Conditions The called extension must lift the handset or press the SPK key before the call can be placed on hold. Default Setting Enabled. Aspila EX Software Manual Features...
  • Page 228 •24-01-05 : System Options for Hold - Forced Release of Held Calls Interval Set the Forced Release of Held Calls interval (0-64800 seconds). If enabled in Program 14- 01-16, the system disconnects a call if on Hold longer than this interval. Features Aspila EX Software Manual...
  • Page 229 Press Exclusive Hold key (PGM 15-07 or SC 851: 45). A line/loop/CALL key flashes slowly while on Hold, flashes fast when recalling. To pick up an outside call on Exclusive Hold: System Phone Press flashing line/loop/CALL key. Aspila EX Software Manual Features...
  • Page 230 Intercom Hold To place an Intercom call on Intercom Hold: Press HOLD. The CALL key flashes. Press SPK to hang up. To pick up an Intercom call on Intercom Hold: Press SPK. Press flashing CALL key. Features Aspila EX Software Manual...
  • Page 231: Hotel/Motel

    • Wake-up Call A guest can set or cancel a wake-up call request. A hotel/motel employee with a system phone can also set or cancel a wake-up call for a room telephone. Aspila EX Software Manual Features...
  • Page 232 Room Monitor allows both system phone users and single line telephone users to monitor the activ- ity at another extension. For additional information, refer to the Hotel/Motel User Guide (P/N TBD). Operation Refer to the Hotel/Motel User Guide (P/N TBD). Features Aspila EX Software Manual...
  • Page 233: Hotline

    BLF LED is on only when both extension line appearances are busy. In condi- tions 2-4, the BLF LED is on when one line appearance is busy. Busy Program 20-13-06 Program 20-02-03 Status Status Aspila EX Software Manual Features...
  • Page 234 Hang up to have the call wait at your Hotline partner unannounced. If unanswered, the call recalls like a regular transferred call. To answer a call from your Hotline partner: If you hear two beeps, speak toward phone. If your telephone rings, lift handset. Features Aspila EX Software Manual...
  • Page 235: Hotline, External

    Hotline, External Hotline, External Refer to the for information on this Ringdown Extension, Internal/External (page 309) feature. Aspila EX Software Manual Features...
  • Page 236: Indepth

    The inDepth programs are Windows-based Management Information Systems that work in con- junction with the built in Aspila EX ACD. These ACD/MIS systems enhance the system ACD with real time statistics and reports on ACD group traffic patterns and usage. The inDepth programs are an extensive set of user-configurable Real Time Windows and Reporter subsystems.
  • Page 237 InDepth/inDepth+ not installed. Programming Refer to the inDepth/inDepth+ Manual (P/N TBD) for the specifics. Related Features Refer to the inDepth/inDepth+ Manual (P/N TBD) for the specifics. Operation Refer to the inDepth/inDepth+ Manual (P/N TBD) for the specifics. Aspila EX Software Manual Features...
  • Page 238: Intercom

    •21-01-02 : System Options for Outgoing Calls - Intercom Interdigit Time Set the Intercom Interdigit Time (0-64800 seconds). When placing Intercom calls, users must dial each digit within this interval. •82-01-01 : Incoming Ring Tone - Intercom Ring Tone Customize the Intercom ring tone. Features Aspila EX Software Manual...
  • Page 239 If the extension you call is busy or doesn’t answer, you can dial another extension without hanging up. To answer an Intercom call: If you hear two beeps, speak toward phone. Your telephone picks up your voice. If your telephone rings, lift handset. Aspila EX Software Manual Features...
  • Page 240 To change how Intercom calls ring your extension: Press the CALL key or lift the handset for DSL phones. Dial 823 to have calls ring your extension Dial 821 to have calls voice announce to your extension. Features Aspila EX Software Manual...
  • Page 241: Intercom Abandoned Call Display

    Operation To display the list of Intercom calls you did not answer. Press CHECK. Press CALL2. Repeatedly press CALL2 until no more calls display. Press CLEAR to return to the normal Time and Date display. Aspila EX Software Manual Features...
  • Page 242: Isdn Compatibility

    0891007, 8BRIU, P/N 0891008). Each 2BRI Interface PCB has two BRI circuits. The 4BRI Inter- face PCB has four BRI circuits, while the 8BRI has eight BRI circuits. The BRI Interface PCBs use a single universal slot. Features Aspila EX Software Manual...
  • Page 243 Related Features Refer to the ISDN-BRI Manual (P/N TBD) and ISDN-PRI Manual (P/N TBD) for the specifics. Operation Refer to the ISDN-BRI Manual (P/N TBD) and ISDN-PRI Manual (P/N TBD) for the specifics. Aspila EX Software Manual Features...
  • Page 244: Labelmaker

    Available Description The Aspila EX Labelmaker provides template software and preprinted, precut forms for producing custom system phone labels. Use the software and forms to make unique system phone labels for each extension which can include key functions, Hotline names or your own company’s imprinted logo.
  • Page 245: Last Number Redial

    When using Automatic Route Selection, ARS selects the trunk for the call unless the user preselects. Repeat Redial The system can periodically redial an unanswered trunk call. Save A user can save the number of an outgoing call to be accessed at a later time. Aspila EX Software Manual Features...
  • Page 246 - Press an idle line key, - Press an idle CALL key, or - Press SPK Press CLEAR. To erase the stored number: At system phone, press idle CALL key. At single line telephone, lift handset. Dial 876. Features Aspila EX Software Manual...
  • Page 247: Line Preference

    Conditions If a system phone extension has more than one call ringing its line keys, Ringing Line Preference answers the calls on a first-in first-answered basis. Default Setting Enabled. Aspila EX Software Manual Features...
  • Page 248 Intercom call then rings second line appearance. If Program 22-01-01 is 0, answers Ring line appearance. Answers ringing Intercom call (Line appearance). Answers ringing trunks. Note: Program 22-01-01 sets Intercom (0) or trunk (1) call priority. Features Aspila EX Software Manual...
  • Page 249 To answer a ringing call if your phone has Ringing Line Preference: Refer to the chart on the previous page. To place a call if your phone has Outgoing Line Preference: Refer to the chart on the previous page. Aspila EX Software Manual Features...
  • Page 250: Long Conversation Cutoff

    Enter the time the system will wait before disconnecting incoming trunks (0-64800 seconds). •20-21-04 : System Options for Long Conversation - Long Conversation Cutoff for Outgoing Calls Enter the time the system will wait before disconnecting outgoing trunks (0-64800 seconds). Features Aspila EX Software Manual...
  • Page 251 Long conversation cutoff is controlled separately for DISA and tie lines. Warning Tone for Long Conversation Using the Warning Tone for Long Conversation feature allows users on outgoing calls to hear a warning tone prior to the call disconnecting. Operation Feature is automatic once programmed. Aspila EX Software Manual Features...
  • Page 252: Loop Keys

    The telephone display will show “WAITING - LOOP KEY” if the user presses a loop key when there are additional calls waiting. Conditions None Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 253 Ring Groups Trunks ring telephones according to their Ring Group assignments (Programs 22-04 and 22-05). Direct Inward Dialing (DID) / Direct Inward Line (DIL) / Direct Inward System Access (DISA) / Tie Lines Aspila EX Software Manual Features...
  • Page 254 000 = Trunk Group Routing or ARS (if installed) • 001-200 = Trunk Groups If you selected option 2 in step 5 above, enter the incoming Trunk Group followed by the outgoing Trunk Group. Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 255: Meet Me Conference

    •31-01-04 : System Options for Internal/External Paging - Privacy Release Time Set the Privacy Release Time (0-64800 seconds). Once the user initiates Meet Me Confer- ence, the system waits this interval for the Paged party to join the conversation. Aspila EX Software Manual Features...
  • Page 256 Dial 751 and the Combined Paging Zone code 1-8 (for Internal/External Zones 1-8) or 0 (for Internal/External All Call). Announce the zone. When co-worker answers your page: Single Line Telephone: Press the hookflash twice. DSL Telephone: Press HOLD twice. Repeat steps 1-4 for each co-worker you want to add. Features Aspila EX Software Manual...
  • Page 257 Dial 751 and the Combined Paging Zone code 1-8 (for Internal/External Zones 1-8) or 0 (for Internal/External All Call). Announce the zone. When co-worker answers your page: Single Line Telephone: Press the hookflash twice. DSL Telephone: Press HOLD twice. Repeat steps 1-4 for each co-worker you want to add. Aspila EX Software Manual Features...
  • Page 258 Dial 864 and the zone number (if your extension is not in the zone called). Press the Meet Me Conference/Paging Pickup key (PGM 15-07 or SC 851: 23) if your exten- sion is in the zone called. Features Aspila EX Software Manual...
  • Page 259: Meet Me Paging

    Paging, Internal / Paging, External An extension’s access to internal and external page zones affects the Meet Me Paging feature. Programmable Function Keys Internal and External Paging keys simplify Meet Me Paging operation. Aspila EX Software Manual Features...
  • Page 260 To join a Meet Me External Page: At system phone, press idle CALL key. At single line telephone, lift handset. Dial 865. Dial the announced External Paging Zone (0-8). You connect to the other party. Features Aspila EX Software Manual...
  • Page 261 Dial 864 and the zone number (if your extension is not in the zone called). Press the Meet Me Conference/Paging Pickup key (PGM 15-07 or SC 851: 23) if your exten- sion is in the zone called. Aspila EX Software Manual Features...
  • Page 262: Meet Me Paging Transfer

    •20-10-06 : Class of Service Options (Answer Service) - Meet Me Conference and Paging In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to initiate a Meet Me Paging Transfer. Features Aspila EX Software Manual...
  • Page 263 At single line telephone, lift handset. Dial 865. Dial the announced External Paging Zone (0-8). You connect to the Paging party. Stay on the line. After the Paging party hangs up, you connect to the transferred call. Aspila EX Software Manual Features...
  • Page 264 Press the Meet Me Conference/Paging Pickup key (PGM 15-07 or SC 851: 23) if your exten- sion is in the zone called. Stay on the line. After the Paging party hangs up, you connect to the transferred call. Features Aspila EX Software Manual...
  • Page 265: Memo Dial

    A user’s outgoing dialing options affect how a Memo Dial call is placed. Last Number Redial Quickly redial the last outside number dialed. Save Number Dialed Save the last outside number dialed. Single Line Telephones Memo Dial is not available at single line telephones. Aspila EX Software Manual Features...
  • Page 266 Press Memo Dial key (PGM 15-07 or SC 851: 31). The stored number displays. To cancel (erase) a stored Memo Dial number: Press idle CALL key. Press Memo Dial key (PGM 15-07 or SC 851: 31). Features Aspila EX Software Manual...
  • Page 267: Message Waiting

    The Message Wait dial tone will be a system tone and can be changed in Program 80-01. • The VRS announcement does not work when telephones have the following features set: 1. Outgoing Trunk Line Preference 2. Hot Line (Internal) 3. Hot Line (External) Aspila EX Software Manual Features...
  • Page 268 The MW LED may be used to indicate voice mail messages if there is no extension number assigned to the voice mail key in system programming. Operation To leave a Message Waiting: Call busy or unanswered extension. Features Aspila EX Software Manual...
  • Page 269 This includes messages you have left for other extensions and messages other exten- sion have left for you. At system phone, press idle CALL key. At single line telephone, lift handset. Dial 873. Hang up. Aspila EX Software Manual Features...
  • Page 270 The system provides the special Message Wait dial tone immediately. With VRS and special dial tone: Lift handset. After the programmed delay, the extension user hears the VRS message "You have a message". The system provides the special Message Wait dial tone immediately. Features Aspila EX Software Manual...
  • Page 271: Microphone Cutoff

    Handsfree Answerback callers to an extension hear a single beep (instead of two). Programmable Function Keys Handset Microphone Cutoff requires a uniquely programmed function key. Single Line Telephones Single line telephones cannot use Microphone Cutoff. Aspila EX Software Manual Features...
  • Page 272 Use MIC only if you pressed it initially to turn off your Handsfree microphone. Press Microphone Cutoff key (PGM 15-07 or SC 851: 40). Use the Microphone Cutoff key only if you pressed it initially to turn off your handset or Handsfree microphone. Features Aspila EX Software Manual...
  • Page 273: Multiple Directory Numbers / Call Coverage

    A system phone can have Multiple Directory Number/Call Coverage keys for many different extensions and virtual extensions. In addition, co-workers can share the same Multiple Directory Numbers. For example, everyone in the Service Department could have a key for the Sales Depart- ment’s virtual extension. Aspila EX Software Manual Features...
  • Page 274 Assign a ring tone (0-4) to each extension port and virtual extension port assigned to a Multi- ple Directory Number key. If ringing is enabled for the key in Program 15-09, the key rings with the tone set in this program. Each port can have one of four different rings. Features Aspila EX Software Manual...
  • Page 275 Multiple Extension Appearances can be in Call Pickup Groups. Line Preference An extension user can answer an outside call on a Call Coverage Key just by lifting the hand- set. Programmable Function Keys This feature requires uniquely programmed function keys. Aspila EX Software Manual Features...
  • Page 276 Skip to Step 10. Dial the Mode number(s) in which the key will be used. 1=Day 1 2=Night 1 3=Midnight 1 4=Rest 1 5=Day 2 6=Night 2 7=Midnight 2 8=Rest 2 10. Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 277: Music On Hold

    In accordance with copyright law, a license may be required if radio, television broadcasts or music other than material not in the public domain are transmitted through the Music on Hold feature of telecommunications systems. NEC Infrontia hereby disclaims any liability arising out of the failure to obtain such a license.
  • Page 278 Single line telephones cannot change the Music on Hold tone. Operation To change the Music on Hold tone: Press idle CALL key. Dial 881. Dial Music on Hold tone code: 00 No Tone 01 General 02 Holiday Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 279: Name Storing

    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to program their name. Related Features Directory Dialing Super Display Telephones use extension names for Directory Dialing. Single Line Telephones Single line extensions cannot program names. Aspila EX Software Manual Features...
  • Page 280 - ex: STA). Pressing # again = Space. CONF Clear the character entry one character at a time. FLASH Clear all the entries from the point of the flashing cursor and to the right. Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 281: Night Service

    External Paging. Automatic Night Service The system will allow or deny Automatic Night Service based on the extension’s class of service pro- gramming. If allowed, the calls will then route according to the service patterns programmed. Aspila EX Software Manual Features...
  • Page 282 Paging (Program 31-05) so that any employee can answer the call. If unanswered, the call can overflow to the destination defined in Program 22-08. •12-01-01 : Night Mode Function Setup - Manual Night Service Enable Allow (1) or prevent (0) Department Group extension members from activating Night Ser- vice. Features Aspila EX Software Manual...
  • Page 283 Ring Group specified in this option (Ring Group (1-100), DSPDB Voice Mail (101) or In-Skin Voice Mail (102)). •31-05-01 : Universal Night Answer For each Night Service Mode, assign which trunks should ring which External Paging Zones. Aspila EX Software Manual Features...
  • Page 284 Place the CO call on hold and dial the Transfer to Trunk Ring Group code. You will hear a confirmation tone. Hang up. The call rings over the External Paging, enabling anyone to answer the call. Features Aspila EX Software Manual...
  • Page 285: Off Hook Signaling

    (assigned in 11-16-05) to Camp On after hearing busy or busy/ring. If the extension has Block Camp On disabled, callers are not prevented from dialing the service code (assigned in 11-16-05) to Camp on after hearing busy or busy/ring. This is set in the called extension’s Class of Service. Aspila EX Software Manual Features...
  • Page 286 The setting of Program 20-13-06 affects the BLF display for Hotline and Reverse Voice Over. Refer to these features for additional information. Intercom You cannot send Off Hook Signals to an extension that is already receiving a voice announcement. Features Aspila EX Software Manual...
  • Page 287 Dial 892. If your extension has Handsfree, you can respond to an off-hook voice announcement by using Handsfree Answerback. If your extension doesn’t have Handsfree, you must first place your initial call on Hold before responding. Aspila EX Software Manual Features...
  • Page 288: One-Touch Calling

    One-Touch Serial Calling. The user accesses these functions by first pressing the Serial Operation key. Refer to the One-Touch Serial Operation feature. Conditions One-Touch Keys do not provide a Busy Lamp Field (BLF). Features Aspila EX Software Manual...
  • Page 289 - ex: STA). Pressing # again = Space. CONF Clear the character entry one character at a time. FLASH Clear all the entries from the point of the flashing cursor and to the right. Aspila EX Software Manual Features...
  • Page 290 Dial the number you want to store and press HOLD twice. To store a Flash (with a system phone phone only), press the FLASH key. (DSL or SLT) Hang up. To dial the stored number: Call (or lift handset). Features Aspila EX Software Manual...
  • Page 291 For example, if you want a One-Touch Key to automatically clear your Last Number Redial, enter 876. Press HOLD. Enter the name associated with the key you are programming. Press HOLD. Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 292 To check the function of a One-Touch Key: Press CHECK. Press One-Touch Key. The stored function displays. Repeat this step to check additional keys. If you cannot see the entire number stored, dial *. Press CLEAR. Features Aspila EX Software Manual...
  • Page 293: Paging, External

    (B.) With Combined Paging, the system will allow a page over just the external page zone if the internal zone is busy or if there are no extensions in a page group. Default Setting No External Paging defined. Aspila EX Software Manual Features...
  • Page 294 To have outside calls ring External Paging Zones at night, refer to the Night Service feature and Program 31-05. Paging, Internal Internal Paging broadcasts announcements to extensions in programmed Internal Paging Zones. Programmable Function Keys Function keys simplify External Paging operation. Features Aspila EX Software Manual...
  • Page 295 Display indicates the Combined Paging as an External Page. If the Internal Page Zone is busy or if there are no extensions in a page group, the page may be announced as an External Page only. Make Announcement. Aspila EX Software Manual Features...
  • Page 296: Paging, Internal

    Assign a Class Of Service (1-15) to an extension. •20-13-29 : Class of Service Options (Supplementary Service) - Paging Display In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to display incoming internal paging information on their display. Features Aspila EX Software Manual...
  • Page 297 Meet Me Paging / Meet Me Paging Transfer Preventing access to internal page also prevents these features. Paging, External An extension user can broadcast an announcement over an External Paging Zone. Programmable Function Keys Function keys simplify Internal Paging operation. Aspila EX Software Manual Features...
  • Page 298 Dial 801 and the Paging Zone number (0-9 or 00-64). Dialing 0 or 00 calls All Call Internal Paging. Dial 751 and the Combined Paging Zone code 1-8 (for Internal/External Zones 1-9) or 0 (for Internal/External All Call). Make announcement. Hang up. Features Aspila EX Software Manual...
  • Page 299: Paging, Privacy Release

    Paging, Privacy Release Paging, Privacy Release Please refer to for information on this Conference, Voice Call/Privacy Release (page 140) feature. Aspila EX Software Manual Features...
  • Page 300: Park

    (C.) If an extension is not allowed access to trunks in the Access Maps (Programs 14-07 and 15- 06), calls in Park and on Hold can be blocked. Default Setting Enabled. Features Aspila EX Software Manual...
  • Page 301 Assign an extension to a Park Group (01-64). An extension can only pick up a call Parked by a member of its own Park Group. Related Features Hold A user can place a call in a temporary waiting state without putting it in orbit. Programmable Function Keys Function keys simplify Park operation. Aspila EX Software Manual Features...
  • Page 302 At system phone, press idle CALL key. At single line telephone, lift handset. At a DSL single line telephone, press FTR + PARK and then enter the orbit number (skip step Dial 861 and the Park orbit (1-64). Features Aspila EX Software Manual...
  • Page 303 To switch between the two parked calls, press HOLD then the flashing CALL key. You can only split between two active calls. To retrieve and split with a new call, you must first hang up one of the initial calls. Aspila EX Software Manual Features...
  • Page 304: Pbx Compatibility

    14-01-02 : Basic Trunk Data Setup - Transmit CODEC Gain Type Set these options for compatibility with the connected PBX. •14-04-01 : Behind PBX Setup - Behind PBX For each PBX trunk port, enter 1. You make a separate entry for each Night Service mode. Features Aspila EX Software Manual...
  • Page 305 Routing. All PBX Compatibility restrictions and programming apply. • If the system routes a call to a PBX trunk, it does not automatically insert the PBX access code. It outdials the call just as the user dialed it. Aspila EX Software Manual Features...
  • Page 306 Dial PBX access code and number. Press PBX trunk key (PGM 15-07 or SC 851: 1 to 200). Dial PBX access code and number. In all cases above, Toll Restriction may prevent your call. Note: Features Aspila EX Software Manual...
  • Page 307: Prime Line Selection

    (Incoming Prime Line Preference can optionally seize an idle line appearance -- see Programming below.) Conditions The 900i cordless telephone does not support Prime Line Preference. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 308 DILs and DISA calls also ring extensions directly, even if not allowed in ring group programming. Line Preference Prime Line Selection directly interacts with Line Preference. Voice Mail If the DSPBDVoice Mail is installed, calls can be directed to the Voice Mail Auto Attendant ring group (101). Features Aspila EX Software Manual...
  • Page 309 You hear dial tone on your Prime Line. To answer a call on your Prime Line: Lift handset. Depending on your Line Preference programming, you’ll either answer the Prime Line or get dial tone on the idle line appearance. Aspila EX Software Manual Features...
  • Page 310: Private Line

    Assign Private Line to an unused “Private Line” ring group (1-100) (i.e., a ring group just for the Private Line). •22-07-01 : DIL Assignment If routing unanswered Private Lines to voice mail, assign DILs to the extensions. Features Aspila EX Software Manual...
  • Page 311 If the DSPDBVoice Mail is installed, calls can be directed to the Voice Mail Auto Attendant ring group (101). Operation To place a call on your Private Line: Press Private Line key. Dial number. To answer a call on your Private Line: Press Private Line key or lift the handset. Aspila EX Software Manual Features...
  • Page 312: Programmable Function Keys

    In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to program their own function keys. Note: When programming a feature as a Programmable Function Key, refer to the feature’s description for additional programming options. Features Aspila EX Software Manual...
  • Page 313 Park Key programmed by dialing 852 + *04 must be undefined by dialing 000 before it can be programmed as a Voice Over key by dialing 851 + 48. To check the function of a programmable key: Press CHECK. Press the programmable key. The programmed function displays. Aspila EX Software Manual Features...
  • Page 314: Pulse To Tone Conversion

    Operation To convert your phone’s dialing to tone after placing your call on a pulse line: Place call over pulse line. Dial # to switch the DP trunk to DTMF dialing. Features Aspila EX Software Manual...
  • Page 315: Repeat Redial

    Redial. If the called party doesn’t answer within this interval, the system hangs up and tries again (after the Repeat Redial Interval Time). For unanswered calls, the total time between retries in the sum of Items 21-08-02 and 21-08-03. Aspila EX Software Manual Features...
  • Page 316 The system periodically redials the call. Lift handset when called party answers. To cancel Repeat Redial: Press DIAL. Press LND. Press Repeat Redial Key (PGM 15-07 or SC 851: 29). See also Last Number Redial. Features Aspila EX Software Manual...
  • Page 317: Reverse Voice Over

    Over or DSS Console key indicates that an extension is busy. With condition 1 in the follow- ing chart, the BLF LED is on only when both extension line appearances are busy. In condi- tions 2-4, the BLF LED is on when one line appearance is busy. Aspila EX Software Manual Features...
  • Page 318 If an extension user places a Reverse Voice Over to a busy destination extension, the system sets up a Voice Over. The Voice Over continues as long as the initiating extension holds down the Reverse Voice Over key. Features Aspila EX Software Manual...
  • Page 319 To place a call to your Reverse Voice Over destination: Press your Reverse Voice Over key (PGM 15-07 or SC 851: 47 + dest. ext.). You can optionally lift handset after this step for privacy. Aspila EX Software Manual Features...
  • Page 320: Ring Groups

    Ring Group or Voice Mail. Make a separate entry for each Night Service mode. The sys- tem allows Ring Groups=1-100, DSPDB Voice Mail=101 or In-Skin Voice Mail=102. Note: For incoming calls, Ring Group programming (22-04/22-05) overrides Access Map programming (14-07/15-06). Features Aspila EX Software Manual...
  • Page 321 Ext. 302 Ext. 303 1 = Extension rings 0 = Extension doesn’t ring To allow extension user to answer flashing line, be sure to give extension incoming access to the trunk in Programs 14-07 and 15-06. Aspila EX Software Manual Features...
  • Page 322 Programmable Function Keys Function keys simplify answering incoming calls. Transfer Transferring calls to a Ring Group using a service code forwards the call to the group defined in Program 22-05. Operation Refer to Central Office Calls, Answering. Features Aspila EX Software Manual...
  • Page 323: Ringdown Extension, Internal/External

    Hotline assignments). Remember to include the trunk access code (usually 9) in front of he number when dialing outside numbers. When programming Common Abbreviated Dialing numbers as the destination, the entry should be “853+bin number”. Aspila EX Software Manual Features...
  • Page 324 Do not lift handset. Press CALL. Place Intercom or trunk call. To answer a call if you are another extension’s ringdown destination: Speak toward phone to answer incoming voice-announcement. Lift handset to answer ringing Intercom call. Features Aspila EX Software Manual...
  • Page 325: Room Monitor

    (B.) An extension user cannot monitor an Attendant. (C.) A system phone user cannot monitor a single line phone and a single line phone cannot moni- tor a system phone. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 326 For example, if you are at extension 306, dial 306. You can place and answer other calls while Room Monitor is active. To cancel Room Monitor (at either extension): Press Room Monitor key at both the initiating extension and the monitored extension. Features Aspila EX Software Manual...
  • Page 327 Dial number of extension number which will be monitored. You cannot place or answer other calls while Room Monitor is active. To cancel Room Monitor (at either extension): Hang up the handsets for both the monitored and the monitoring phones. Aspila EX Software Manual Features...
  • Page 328: Save Number Dialed

    An extension user can quickly redial the last number placed. Programmable Function Keys Function keys simplify Save Number Dialed operation. Repeat Redial The system can automatically retry a trunk call that was unanswered or busy. Features Aspila EX Software Manual...
  • Page 329 Press Save Number Dialed key (PGM 15-07 or SC 851: 30). Save Number Dialed automatically selects a trunk from the same group as your origi- nal call. The stored number dials out. Single Line Telephone Hookflash. Dial 815. Aspila EX Software Manual Features...
  • Page 330 - Press an idle CALL key, or - Press SPK Press CLEAR. To clear your saved number: System Phone Press idle CALL key. Dial 885. Press SPK to hang up. Single Line Telephone Lift handset and dial 885. Hang up. Features Aspila EX Software Manual...
  • Page 331: Secretary Call (Buzzer)

    Assign function keys for Secretary Call buzzer (code 42 + Hold + the destination extension number). Both co-workers must have buzzer keys for each other. Related Features Programmable Function Keys Secretary Call requires a uniquely programmed function key. Single Line Telephones Single line telephones cannot use Secretary Call. Aspila EX Software Manual Features...
  • Page 332 Place an Intercom call to the extension that called you. To cancel a Secretary Call you left at another extension: Press your lit Secretary Call key. To cancel a Secretary Call left at your extension: Do not lift handset. Press flashing Secretary Call key. Features Aspila EX Software Manual...
  • Page 333: Secretary Call Pickup

    Secretary Call pickup requires a uniquely programmed function key. Secretary Call (Buzzer) Co-workers can alert each other without disturbing their work. Single Line Telephones A system phone can have a Secretary Call Pickup key for a single line telephone. Aspila EX Software Manual Features...
  • Page 334 Press your lit Secretary Call Pickup key (PGM 15-07 or SC 851: 42 + boss ext.). To check a key’s Secretary Call Pickup assignment: Press CHECK. Press your Secretary Call Coverage key (PGM 15-07 or SC 851: 42 + boss ext.). Press CLEAR. Features Aspila EX Software Manual...
  • Page 335: Selectable Display Messaging

    Time (when returning) BUSINESS TRIP BACK ##/## Date (when returning) BUSINESS TRIP ########## 10 digits (where reached) GONE FOR THE DAY ON VACATION UNTIL ##/## Date (when returning) 11-20 MESSAGE 11-20 Conditions None Default Setting Enabled. Aspila EX Software Manual Features...
  • Page 336 Do Not Disturb The DND key blinks when an extension is forwarded and it does not have Programmable Function Key programmed for 16 or 17. Programmable Function Keys Function keys simplify Selectable Display Messaging operation. Features Aspila EX Software Manual...
  • Page 337 Press Call Forward (Device) key (PGM 15-07 or SC 851: 17). Press idle CALL key + press Text Message key (PGM 15-07 or SC 851: 18) + SPK to hang Dial 3. Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 338: Selectable Ring Tones

    Default Setting Enabled Programming None Related Features Distinctive Ringing, Tones and Flash Patterns This feature can be used to change the default ring tones. Single Line Telephones Single line telephones cannot use Selectable Ring Tones. Features Aspila EX Software Manual...
  • Page 339 Dial code for the ring pattern you want to hear (1-8). For Trunk Ring: Dial code for the ring pattern you want to hear (1-8) and then dial the tone for the ring pattern (1-4). Press SPK to hang up. Aspila EX Software Manual Features...
  • Page 340: Serial Call

    Co-worker must lift handset to respond to your announcement. Press Serial Call key (PGM 15-07 or SC 851: 43) but do not hang up. When your co-worker hangs up the call, the system makes an automatic live transfer back to your extension. Features Aspila EX Software Manual...
  • Page 341: Single Line Telephones, Analogue Sets

    •20-13-13 : Class of Service Options (Supplementary Service) - Continued Dialing Set option to ‘0’ to prevent dual DTMF tones when using Continued Dialing. •80-03-01 : DTMF Tone Receiver Setup 80-04-01 : Call Progress Tone Detector Setup Aspila EX Software Manual Features...
  • Page 342 APA and APR modules can be used with system phones to provide an analogue port. Refer to the individual features for additional descriptive, programming and operational information. Operation Refer to the individual features listed in the Related Features chart above. Features Aspila EX Software Manual...
  • Page 343: Single Line Telephones - Digital

    10-03-01 : PCB Setup, For ESIU Unit - Type = 1 (TEL) The type is assigned automatically when the DSL is connected for the first time extensions. •20-06-01 : Class of Service for Extensions Assign a Class Of Service (1-15) to extensions. Aspila EX Software Manual Features...
  • Page 344 Related Features Digital single line telephone users have access to the same features as a system phone. Refer to the individual features for additional descriptive, programming and operational information. Operation Refer to the individual features. Features Aspila EX Software Manual...
  • Page 345: Soft Keys

    The feature must be active to change the volume (ex: phone must be ringing, page being heard, etc.). Pressing the volume keys when the phone is idle will adjust the LCD display con- trast. Refer to the individual features for additional descriptive, programming and operational information. Aspila EX Software Manual Features...
  • Page 346: Station Message Detail Recording

    SMDR can include calls of any duration, or only those that last longer than the interval you specify. If you want to keep track of all trunk activity, use a short duration. To keep track of only significant usage, use a longer duration. • Extension Exclusion Features Aspila EX Software Manual...
  • Page 347 00:01:40 10:55 LINE 002 00:00:00 STA 324 10:56 00:00:23 10:56 LINE 002 00:00:00 STA 324 10:56 00:00:09 10:56 LINE 002 00:00:00 STA 324 120366541233 10:56 00:00:09 10:56 LINE 002 00:00:00 STA 324 181477445236 10:56 00:00:08 Aspila EX Software Manual Features...
  • Page 348 Outgoing trunk call placed using Toll Restriction Override Incoming trunk calls All lines in group are busy (group number follows TIME field) Call blocked due to Toll Restriction PTRS Transferred call IVIN ISDN trunk call Features Aspila EX Software Manual...
  • Page 349 Carriage return and line feed Line feed SMDR Record Call type (e.g., POT for outgoing) Space 6-10 Time in 24 hour clock (HH:MM) Space 12-21 LINE, space, line number (e.g., LINE 001) Space 23-30 Call Duration (HH:MM:SS) Aspila EX Software Manual Features...
  • Page 350 CTA/CTU module. Once you designate a CTA or CTU for SMDR, you cannot use that extension for placing and answering other data calls. SMDR and the Traffic Management Reports should not use the same CTA/CTU. Features Aspila EX Software Manual...
  • Page 351 •35-02-08 : SMDR Output Options - Incoming Calls Enter 0 if you want the SMDR report to include incoming calls. Enter 1 if you want the SMDR report to exclude incoming calls. Aspila EX Software Manual Features...
  • Page 352 To use the PBX Call Reporting option, program system for behind PBX operation. Traffic Management Report (TMS) Traffic Management Reports and SMDR should not use the same DCI port. Operation Once installed and programmed, SMDR operation is automatic. Features Aspila EX Software Manual...
  • Page 353: Tandem Trunking (Unsupervised Conference)

    (A.) Tandem Trunking requires analogue loop start trunks with disconnect supervision, ground start trunks or ISDN trunks. (B.) The maximum number of trunk-to-trunk conferences allowed is determined by the Conference feature setup. See Programming below. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 354 •20-13-10 : Class of Service Options (Supplementary Service) - Barge In Mode In an extension’s Class of Service, set whether an extension should be able to Barge In to a call and talk (1) or just monitor the call (0). Features Aspila EX Software Manual...
  • Page 355 Press Transfer key (PGM 15-07 or SC 851: 06) or hang up. This sets up an Unsupervised Conference with both outside parties. The line keys for the trunks light steadily (red). To disconnect the Conference, use Forced Trunk Disconnect (i.e., Press line key + 724). Aspila EX Software Manual Features...
  • Page 356: Tie Lines

    • Common Abbreviated Dialing The remote system’s Common Abbreviated Dialing bins may be available to tie line callers. Use this capability to set up centralized Abbreviated Dialing control - or just save time when dialing. Features Aspila EX Software Manual...
  • Page 357 This frees the DTMF receivers for other use. Conditions (A.) Tie lines require the installation of a 4TLIU-A1 PCB. Each PCB provides four tie line ports. (B.) Tie line service must be purchased from your local telephone company. Default Setting Disabled. Aspila EX Software Manual Features...
  • Page 358 Enter 0 for 2nd dial tone, 1 for wink, 2 for immediate, or 3 for delay start signaling. To set outgoing signaling, refer to Program 14-02-01. •34-02-01 : E&M Tie Line Class of Service Assign the tie line’s Class of Service (1-15). Use Program 20-14 to set the tie line Class of Features Aspila EX Software Manual...
  • Page 359 Incoming tie line calls can have a Toll Restriction class and can be subject to the system’s toll restriction. Trunk Groups To simplify placing calls over your tie lines, you can put the tie lines in a trunk group. Aspila EX Software Manual Features...
  • Page 360 Dial Service Code 805 + a trunk number to place outside calls over a specific trunk. • Use the remote system’s Common Abbreviated Dialing. • Call the remote system’s operator. • Use the remote system’s Internal and/or External Paging. Features Aspila EX Software Manual...
  • Page 361: Time And Date

    Assign a Class Of Service (1-15) to an extension. •20-07-03 : Class of Service Options (Administrator Level) - Time and Date In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to set the Time and Date. Aspila EX Software Manual Features...
  • Page 362 To set the system Time: Press idle CALL key. Dial 828. Dial two digits for the hour (24 hour clock, 13 = 1:00 PM). Dial two digits for the minutes (00-60). Press SPK to hang up. Features Aspila EX Software Manual...
  • Page 363: Toll Restriction

    10 International Call Restrict tables with up to 4 digits in each table entry and 20 International Call Allow tables, with up to 6 digits in each table entry. Valid entries are 0-9, #,* and FLASH (for a wild card). • Toll Restriction for Abbreviated Dialing Aspila EX Software Manual Features...
  • Page 364 For each Class of Service, decide whether to enable (1) or disable (0) an extension’s ability to place an outgoing trunk call. •20-13-20 : Class of Service Options (Supplementary Service) - Account Code/Toll Restriction Operator Alert When toll restriction is violated, determine if the operator should be notified. (0=disable, 1=enable) Features Aspila EX Software Manual...
  • Page 365 •21-06-05 : Toll Restriction Table Data Setup - Common Restrict Table Program codes into the Common Restrict Code Table. •21-06-06 : Toll Restriction Table Data Setup - Permit Code Table Program codes into the Permit Code Tables. Aspila EX Software Manual Features...
  • Page 366 A user can temporarily override an extension’s Toll Restriction. Operation To place a trunk call if your system is Toll Restricted: Place call normally. If your Toll Restriction Class does not allow the number you dial, your call will be cut off. Features Aspila EX Software Manual...
  • Page 367: Toll Restriction, Dial Block

    If this data is “0”, Toll Restriction Class follows Program 21-09-01. •90-19-01 : Dial Block Release Enter the extension number to be released from the Dial Block restriction. This program can be used when a password is forgotten by the user. Aspila EX Software Manual Features...
  • Page 368 At single line telephone, lift handset. Dial 701. Dial the 4-digit Dial Block code. Dial the extension number to be blocked. Dial 1. A confirmation tone is heard. Press SPK or replace the handset to hang up. Features Aspila EX Software Manual...
  • Page 369 At single line telephone, lift handset. Dial 701. Dial the 4-digit Dial Block code. Dial the extension number to be released from Dial Block. Dial 0. A confirmation tone is heard. Press SPK or replace the handset to hang up. Aspila EX Software Manual Features...
  • Page 370: Toll Restriction Override

    Assign the output condition for the printer or PC. If the data is set to “1” (output), the symbol of the call will print as “POTW” and the password table number will be printed as “W/ @@@” (@@ equals the 3 digit table number) in the Account Code area. Features Aspila EX Software Manual...
  • Page 371 Dial the 6-digit Toll Restriction Override code. If you wait too long before going to the next step, you may have to repeat the procedure. You’ll hear error tone if you dial your code incorrectly. Press idle line key or dial trunk access code. Dial number without restriction. Aspila EX Software Manual Features...
  • Page 372: Transfer

    Prevent Recall of Transferred Call The Class of Service program has an option that will allow you to prevent a Transferred call from recalling the originating extension if the call is not answered. Conditions None Default Setting Enabled. Features Aspila EX Software Manual...
  • Page 373 Set the Transfer Recall Time (0-64800 seconds). An unanswered transferred call recalls to the extension that initially transferred it after this interval. This interval also sets how long a transferred call camps-on to a busy extension. Aspila EX Software Manual Features...
  • Page 374 If you don’t want to screen the call, hang up without making an announcement. To answer a call transferred to your extension: Lift the handset when a co-worker announces the call. Features Aspila EX Software Manual...
  • Page 375 If your co-worker just speaks toward their phone to answer, the Intercom call being transferred disconnects when you hang up. To Transfer the call unscreened, press your Transfer Programmable Function Key and hang up without making an announcement. Aspila EX Software Manual Features...
  • Page 376: Trunk Group Routing

    11-01 for the new code selected. •11-09-02 : Trunk Access Code - Alternate Trunk Route Access Code Assign the Service Code set up in 11-01 for Alternate Trunk Route Access. •14-05-01 : Trunk Groups Assign trunks to trunk groups (1-100). Features Aspila EX Software Manual...
  • Page 377 Use this program to assign the Trunk Group Route (1-100) chosen when a user seizes a tie line and dials 9. Set Trunk Group Routing in Program 14-06. If the system has ARS, dialing 9 accesses ARS. Aspila EX Software Manual Features...
  • Page 378 At system phone, press idle CALL key. At single line telephone, lift handset. Dial 9. Dial number. At system phone, press Trunk Group Routing key (PGM 15-07 or SC 852: *05). Also see the “Loop Keys” feature. Dial number. Features Aspila EX Software Manual...
  • Page 379: Trunk Groups

    If dial tone detection is enabled, the system will wait this interval for the telco to return dial tone. When the interval expires, the system assumes dial tone is not present. To disable this timer (and have the system wait continuously), enter 0. Aspila EX Software Manual Features...
  • Page 380 To simply placing calls over your tie lines, you can put the tie lines in a trunk group. Trunk Group Routing Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Routing code (9) for trunk calls. Features Aspila EX Software Manual...
  • Page 381 Dial trunk group number (1-9 or 001-100 ). Dial number. Press trunk group key (PGM 15-07 or SC 852: *02 + group) Dial number. To answer an incoming trunk group call: Lift handset. Press flashing trunk group key. Aspila EX Software Manual Features...
  • Page 382: Trunk Queuing/Camp On

    •20-06-01 : Class of Service for Extensions Assign a Class Of Service (1-15) to an extension. •20-11-07 : Class of Service Options (Hold/Transfer Service) - Transfer Without Holding Disable (0) an extension’s ability to use Transfer Without Holding. Features Aspila EX Software Manual...
  • Page 383 To cancel a Trunk Queueing/Camp On request: At system phone, press idle CALL key. At single line telephone, lift handset. Dial 870. At system phone, press SPK to hang up. At single line telephone, hang up. Aspila EX Software Manual Features...
  • Page 384: Universal Answer

    Universal Answer Universal Answer Please refer to for information on this Central Office Calls, Answering (page 116) feature. Features Aspila EX Software Manual...
  • Page 385: Voice Mail

    Available Description The system is fully compatible with NEC Infrontia’s analogue Voice Mail with Automated Atten- dant Systems. These systems provide telephone users with comprehensive Voice Mail and Auto- mated Attendant features. Voice Mail ends the frustration and cost of missed calls, inaccurate written messages and telephone tag.
  • Page 386 The Voice Mail Queuing feature does not work with the Conversation Record feature. Conditions (A.) The periodic reminder message requires a DSP daughter board for Voice Response System (VRS). (B.) Ring Group calls do not follow extension call forwarding to voice mail. Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 387 (provided the other related programming is correct). If setting up Immediate Voice Mail Overflow, enter 0. •22-02-01 : Incoming Call Trunk Setup Assign Service Type 4 to each trunk you want to ring into Voice Mail as a Direct Inward Line (DIL). Aspila EX Software Manual Features...
  • Page 388 This timer sets the interval (0-64800 seconds) between Voice Mail Conversation Record alerts. •80-03-01 : DTMF Tone Receiver Setup 80-04-01 : Call Progress Tone Detector Setup Use these programs to set the criteria for DTMF dial, ringback and busy tones. Features Aspila EX Software Manual...
  • Page 389 An extension can have a One-Touch Key for the Voice Mail Master Number. Programmable Function Keys Function keys simplify calling the Voice Mail system. Voice Response System (VRS) The periodic reminder message requires a DSP daughter board for VRS. Aspila EX Software Manual Features...
  • Page 390 To leave a message in the mailbox of an unanswered extension: The extension you call can be busy, in DND or unanswered. Press Voice Mail key (PGM 15-07 or SC 851: code 77) The Voice Mail system will prompt you to leave a message. Features Aspila EX Software Manual...
  • Page 391 Dial extension number or press a DSS Console key for extension who’s mailbox will receive the Transfer. Press Voice Mail key (PGM 15-07 or SC 851: code 77). Hang up. Voice Mail will prompt your caller to leave a message in the mailbox you selected. Aspila EX Software Manual Features...
  • Page 392 4 = Intercom calls only Press SPK to hang up (or hang up at DSL/SLT) if you dialed 888 in step 1. Your DND or Call Forwarding (Station) key flashes when Call Forwarding is activated. Features Aspila EX Software Manual...
  • Page 393 When you find the message you want to answer, press CALL1. You’ll either: - Go to your Voice Mail mailbox. - Listen to the new General Message. - Automatically call the extension that left you a Message Waiting. Aspila EX Software Manual Features...
  • Page 394: Voice Over

    (A.) While active, Voice Over uses a Conference circuit on a NTCPU. Refer to the Conference fea- ture for Conference circuit programming. (B.) Voice Over can interrupt a trunk call only if the trunk has been set up for at least six seconds. Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 395 Single line telephones can only initiate Voice Over. Transfer If you place a call on Hold and then Voice Over to a busy extension, the call on Hold will not Transfer to the busy party when you end the Voice Over. Aspila EX Software Manual Features...
  • Page 396 To return to your original call: Release Voice Over key. Your Voice Over key flashes when you are talking to your original call. To switch between your original call and the interrupting party, just keep pressing the Voice Over key. Features Aspila EX Software Manual...
  • Page 397: Voice Response System (Vrs)

    Greeting, an extension user can add a personal touch to their Call Forwards. For example, a user can record: “Hi. This is John Smith. I’ll be out of the office today. In my absence, Mary Jones can answer all your questions. Please hold on for Mary.” Aspila EX Software Manual Features...
  • Page 398 “Hello, this is John Smith. I am away from my phone right now but please hold on while I am auto- matically paged.” The prerecorded Paging announcement could say: “John Smith, you have a call waiting on your line.” Features Aspila EX Software Manual...
  • Page 399 “Dial the three-digit extension number you wish to reach, dial 500 for Sales or dial 600 for Customer Service.” When assigning and recording Automated Attendant greetings, you can choose among the 48 VRS messages. Aspila EX Software Manual Features...
  • Page 400 For one-button access to the Call Forwarding (device) setup code (713), assign a Call For- warding (Device) key (code 17). •20-06-01 : Class of Service for Extensions Assign a Class of Service (1-15) to extensions. Features Aspila EX Software Manual...
  • Page 401 Ring Group specified in Program 25-03 and 25-04. This set- ting also affects unanswered DISA calls. •25-13-01 : System Option for DISA - VRS Password Enter the password DISA callers must dial before the system will allow them to record, listen Aspila EX Software Manual Features...
  • Page 402 For each trunk that should have the 900 Preamble option, enter the number of the VRS mes- sage (1-48) that is your recorded preamble message. Enter 0 for no preamble. Related Features Voice Maiil Park and Page and Personal Greeting can also be programmed in the VRS. Features Aspila EX Software Manual...
  • Page 403 Dial 3 (Erase). Dial the number of the VRS message you want to erase (01-48). Press HOLD (system phone only) to cancel the procedure without erasing (and return to step Hang up to erase the message. Aspila EX Software Manual Features...
  • Page 404 If you dialed 3 to erase the General Message, you must go to step 4 (hang up). To cancel without erasing on a system phone, press HOLD instead and go back to step 1. Hang up when you are done. Features Aspila EX Software Manual...
  • Page 405 If you already have Park and Page or Personal Greeting set up, you can dial: 7 to re-record 5 to listen (then # again to listen again) 3 to erase (the optionally HOLD to cancel the erase) Dial #7. Aspila EX Software Manual Features...
  • Page 406 To answer a 900 Preamble call: Answer the ringing call. The line key turns solid red as the system plays the preamble to the caller. When you hear two beeps and the line key turns green, converse with the caller. Features Aspila EX Software Manual...
  • Page 407: Volume Controls

    To adjust the volume of incoming Paging announcements, Handsfree, the handset or Background Music: Press VOLUME s or VOLUME t. The feature must be active to change the volume. Pressing the volume keys when the phone is idle will adjust the display’s contrast. Aspila EX Software Manual Features...
  • Page 408: Warning Tone For Long Conversation

    This will occur only if either trunk involved in the call is programmed for this feature (Program 14-01-17). When transferring a trunk call off-premise, Program 14-01-13 must be enabled (set to ‘1’). Conditions None Default Setting Disabled. Features Aspila EX Software Manual...
  • Page 409 With the Warning Tone for Long Conversation enabled for DISA callers, enter a one-digit Continue and one-digit Disconnect code that the DISA caller can dial to continue or discon- nect their call. (0-9, * or # are accepted entries). Aspila EX Software Manual Features...
  • Page 410 A DISA caller dials into the system and places a call. Once the Warning Tone is heard, To continue the call, the DISA caller presses the programmed Continue Code. To disconnect the call, the DISA caller presses the programmed Disconnect Code. Features Aspila EX Software Manual...
  • Page 411: Programming

    Programming Aspila EX Software Manual Programming...
  • Page 412 Programming Aspila EX Software Manual...
  • Page 413: Introduction To Programming

    Feature Cross Reference provides you with a table of all the features affected by the program. You’ll want to keep the referenced features in mind when you change a program. Customizing a feature may have an effect on another feature that you didn’t intend. Aspila EX Software Manual Programming...
  • Page 414 20-16, 21-07, 21-14, 22-04, 22-11, 25-08, 30-03, 32-02, 40-02, 41-02, 41-03, 41-04, 41-05, 41-06, 41-07, 41-08, 41-09, 41-10, 41-11, 41-12, 41-13, 41-14, 41-15, 41-16, 41-17, 41-18, 90-03, 90-04, 90-06, 90-07, 90-18, 90-19 9999 4 (SB) 13-04, 13-05, 13-06 Programming Aspila EX Software Manual...
  • Page 415 NTCPU and, using Program 90-03, save the software to the PC-ATA card. (Program 90-04 is used to reload the customer data if necessary.) Note that a PC-ATA card can only hold one customer database. Each database to be saved will require its own separate card. Aspila EX Software Manual Programming...
  • Page 416 Scroll forward through a list of entry numbers (e.g., from extension 200 to VOL DOWN 201, 203, etc.) or through entries in a table (e.g., Common Permit Table). If you enter data and then press this key, the system accepts the data before scrolling backward Programming Aspila EX Software Manual...
  • Page 417 # = Accepts an entry (only required if two letters on the same key are needed - ex: STA). Pressing # again = Space. CONF Clear the character entry one character at a time. FLASH Clear all the entries from the point of the flashing cursor and to the right. Aspila EX Software Manual Programming...
  • Page 418 Before You Start Programming Using Soft Keys For Programming Each Aspila EX display telephone provides interactive soft keys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system pro- gramming. Simply press the Soft Key located below the option you wish and the display will change accordingly.
  • Page 419 Introduction to Programming Before You Start Programming System Number Plan/Capacities - Aspila EX Comparisons Table 7: System Number Plan/Capacities System Type: Aspila EX System Classes of Service Toll Restriction Classes Verifiable Account Code Table 2000 Day/Night Mode Numbers Day/Night Service Patterns...
  • Page 420 200-499 Telephone Extension Number Range Virtual Extension Ports Virtual Extension Port Numbers 001-256 Undefined Virtual Extension Number Range Operator Access Number Operator Extension DSS Consoles Numbers DSS Consoles, Maximum Installed Door Box Numbers Ringdown Assignments Programming Aspila EX Software Manual...
  • Page 421 Internal Hotline External Hotline Paging and Park Internal Page Group Numbers 0, 1-9 or 01-64 External Page Group Numbers 0, 1-8 External Speakers • NTCPU • PGD Adapter (1-8) Park Group Numbers 1-64 Park Orbits 1-64 Aspila EX Software Manual Programming...
  • Page 422 12345678 Level 3 (SA) 0000 Level 4 (SB) 9999 Programming Password Users Footnotes Count toward total number of allowed hardware ports (512). Extension numbers can be up to 8 digits long. See Flexible System Numbering. Programming Aspila EX Software Manual...
  • Page 423: Program 10 : System Configuration Setup

    Enter two digits for the hour (00-23). Minute 00-59 No setting Enter two digits for the minute (00-59). Second 00-59 No setting Enter two digits for the second (00-59). Conditions None Feature Cross Reference • Time and Date Aspila EX Software Manual Programming...
  • Page 424 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 425: Location Setup

    Other Area Dial (up to 2 digits) Enter the other area access code Access Code Area Code Dial (up to 6 digits) Enter the local area code. Conditions None Feature Cross Reference • Caller ID Aspila EX Software Manual Programming...
  • Page 426 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 427: Pcb Setup

    3: Not used 4: Not used 5: 2DCI Adapter 1 - 32 6: PGD (Paging) 7: PGD (for Tone Ringer) 1-8 8: PGD (for Door Box) 9: PGD (for Analogue I/F) 1-96 10: DSS 11: Not used Aspila EX Software Manual Programming...
  • Page 428 11- -- Not used -- 12- APR Logical Port Number 0: Not set 6: PGD (Paging) 7: PGD (for Tone Ringer) 1-8 8: PGD (for Door Box) 1-8 9: PGD (for ACI) 1-96 12:APR (for B2 mode) 193-256 Programming Aspila EX Software Manual...
  • Page 429 0- 2Wire 1- 4Wire For DIOPU Unit Physical Port Number 01-08 Item Item Input Data Default LD/OPX assignment 0- LD Trunk 1- OPX Trunk Logical Port Number 0: For LD Trunk 0-200 1: For OPX 0-256 Aspila EX Software Manual Programming...
  • Page 430 - Not Currently Used - Service Protocol for S-Point 0- Keypad Facility 1- Specified Protocol for Aspila EX System Note 1. The start port number of a BRI line is displayed. Two logic ports are automatically assigned to a BRI line.
  • Page 431 0- Keypad Facility (Only for Overlap Sending Mode) 1- Called Party Number Master/Slave System (NW mode only) 0- Slave System 1- Master System Networking System Number (NW 0-50 mode only) short / long-haul 0- short-haul 1- long-haul Aspila EX Software Manual Programming...
  • Page 432 6- 0.10V 7- not defined Service Protocol for S-Point 0- Keypad Facility 1- Specified Protocol for Aspila EX System Note 1. The start port number of a PRI line is displayed. Thirty logic ports are automatically assigned to a PRI line.
  • Page 433 When changing a defined terminal type, first set the type to ‘0’ and then plug the new device in to have the system automatically define it or redefine the type manually. Feature Cross Reference None Aspila EX Software Manual Programming...
  • Page 434 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 435: Music On Hold Setup

    Select the music which will be for Internal 1- Selection 1 heard by users on hold. Source 2- Selection 2 Audio Gain Setup 1-63 (-15.5 +15.5dB) 32 (0dB) Conditions None Feature Cross Reference • Music on Hold Aspila EX Software Manual Programming...
  • Page 436 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 437: General Purpose Relay Setup

    Input Data Default Slot No Slot No: 0-16 0 - 0 - 0 Physical Port of ESIU ESIU Port: 0-16 Sensor circuit No Relay No: 0, 5-8 Conditions None Feature Cross Reference • Music on Hold Aspila EX Software Manual Programming...
  • Page 438 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 439: Isdn Bri Setup

    Program 10 : System Configuration Setup 10-06 : ISDN BRI Setup 10-06 : ISDN BRI Setup Level: Aspila EX • Available. Description This program is not currently used. Aspila EX Software Manual Programming...
  • Page 440: Conversation Record Circuits

    The number of the conference circuits occupied by a conversation recording is two. Input Data The number of Conversation Recording Default 0-16 0:not set, 2 to 32 conference circuits Conditions None Feature Cross Reference • Automatic Call Distribution (ACD) • Conference Programming Aspila EX Software Manual...
  • Page 441 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 442: Pre-Ringing Setup

    This may cause a ring delay, depending on when call detection occurs in reference to the ring cycle. Input Data Input Data Default 0: disable 1: enable Conditions None Feature Cross Reference • Central Office Calls, Answering Programming Aspila EX Software Manual...
  • Page 443 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 444: Dtmf And Dial Tone Circuit Setup

    Circuit/Resource 09-32: 2 (Trunk only) 2- Trunk only Circuit/Resource 33-64: 0 (Common use) Conditions None Feature Cross Reference • Central Office Calls, Placing • Direct Inward Dialing (DID) • Direct Inward System Access (DISA) • Tie Lines Programming Aspila EX Software Manual...
  • Page 445 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 446: Ntcpu Network Setup

    -12 thru +12 Hours +9 Hours 0: Auto Detect NIC Auto Negotiate 1: 100Mbps, Full Duplex 2: 100Mbps, Half Duplex 3: 10Mbps, Full Duplex 4: 10Mbps, Half Duplex Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 447 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 448: In-Dhcp Server Setup

    0:Single The number of networks to 1:Divide same network manage. With a single network,select Single When dividing and managing the same network as multiple networks, select Divide . Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 449 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 450: Managed Network Setup

    10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Scope 3 Minimum: 0.0.0.0 10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Scope 4 Minimum: 0.0.0.0 10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Programming Aspila EX Software Manual...
  • Page 451 10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Scope 8 Minimum: 0.0.0.0 10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Scope 9 Minimum: 0.0.0.0 10-13-04 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Maximum: 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Aspila EX Software Manual Programming...
  • Page 452 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 453: Client Information Setup

    Client 2 MAC: 00-00-00-00-00-00 00-00-00-00-00-00 FF-FF-FF-FF-FF-FF IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Client 3 MAC: 00-00-00-00-00-00 00-00-00-00-00-00 FF-FF-FF-FF-FF-FF IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Client 4 MAC: 00-00-00-00-00-00 00-00-00-00-00-00 FF-FF-FF-FF-FF-FF IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Aspila EX Software Manual Programming...
  • Page 454 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Client 9 MAC: 00-00-00-00-00-00 00-00-00-00-00-00 FF-FF-FF-FF-FF-FF IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Client 10 MAC: 00-00-00-00-00-00 00-00-00-00-00-00 FF-FF-FF-FF-FF-FF IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 455 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 456: Option Information Setup

    Code number 0-255 66 (Fixed) Server IP address 0.0.0.0 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Code number 0-255 161 (Fixed) IP address 172.16.0.10 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Code number 0-255 129 (Fixed) IP address 172.16.0.10 1.0.0.1126.255.255.254 128.1.0.1191.254.255.254 192.0.1.1223.255.254.254 Conditions None Programming Aspila EX Software Manual...
  • Page 457 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 458: H.323 Gatekeeper Setup

    GRQ(p) may be 10-17-01 is set assigned. to Automatic In this case, if this ID is set up, it will register with a gate- keeper with this ID. Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 459 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 460: H.323 Alias Address Setup

    Define the type of Alias Address regis- Address tered into the external gatekeeper. Currently the only type is E.164. How- ever, in the future, other types will also be available. Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 461 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 462: Voipu Dsp Resource Selection

    SLOT Number 01-16 DSP resource number Input Data Default 01-32 0: common use - for both IP extensions and trunks 1: IP extension only 2: IP trunk only Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 463 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 464: Lan Setup For External Equipment

    2- ACD MIS 3- - Reserve - 4- - Reserve - 5- - Reserve - Item Item Input Data Default TCP Port 0-65535 Not used Keep alive time 1-255 (Sec) Conditions None Feature Cross Reference None Programming Aspila EX Software Manual...
  • Page 465 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 466: Ntcpu Hardware Setup

    3- General Purpose Relay Baud rate for COM 0- 4800 Define the baud rate of the Port 1- 9600 COM port within the 2- 19200 NTCPU. 3- 38400 Conditions None Feature Cross Reference None Programming Aspila EX Software Manual...
  • Page 467 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 468: Setting The Wake On Lan For Apsu

    00-00-00-00-00-00 Set up MAC address 11-15-06 Address FF-FF-FF-FF-FF-FF for the APSU unit (server). Broadcast 0.0.0.0 0.0.0.0 Set up the Broad- address 255.255.255.255 cast address for the APSU unit (server). Conditions None Feature Cross Reference None Programming Aspila EX Software Manual...
  • Page 469 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 470: H.323 System Interconnection

    Use Program 10-23 : H.323 System Interconnection to define the IP address of another system, call control port number and alias address for Aspila EX system inter-connection. This program is activated when Program 10-17-01 and 10-18 are registered. Up to 50 systems can be registered.
  • Page 471 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 472: Daylight Savings Setup

    0- Last Week Start of Week Day 1-7 (Sun=1, Mon=2, etc.) End of Month 1-12 End of Week 0- Last Week End of Week Day 1-7 (Sun=1, Mon=2, etc.) Conditions None Feature Cross Reference Time and Date Programming Aspila EX Software Manual...
  • Page 473 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 474: H.323 Gateway Prefix Setup

    Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 475: Ip System Operation Setup

    Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 476: Ip System Id

    Use Program 10-27 : IP System ID to set the IP address of the IP system. Input Data System ID 01-50 Item Related Item Input Data Default Program IP Address 1.0.0.1_126.255.255.254 0.0.0.0 128.1.0.1 _191.254.255.254 192.0.1.1 _223.255.254.254 Call Procedure Port 1-65535 1730 Conditions None Feature Cross Reference None Programming Aspila EX Software Manual...
  • Page 477 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 478: Program 11 : System Numbering

    If you enter a two digit code between 0 and 9, be sure to make separate entries for all the other two digit codes within the range as well. This is because in the default program all the two digit codes between 0 and 9 are undefined. Programming Aspila EX Software Manual...
  • Page 479 100-399. In order to make extension numbers correspond to room numbers, you should: - In Program 11-02, reassign extension numbers on each floor from 100 to 399. (Other applications might also require you to change entries in Program 11-10 through 11-16.) Default See the following tables. Aspila EX Software Manual Programming...
  • Page 480 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Programming Aspila EX Software Manual...
  • Page 481 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Aspila EX Software Manual Programming...
  • Page 482 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Programming Aspila EX Software Manual...
  • Page 483 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Aspila EX Software Manual Programming...
  • Page 484 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Programming Aspila EX Software Manual...
  • Page 485 Program 11 : System Numbering 11-01 : System Numbering System Numbering Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 0=Not Used Dialed Number of Digits Required Dial Type Number Default Default Aspila EX Software Manual Programming...
  • Page 486 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 487: Extension Numbering

    Set up extension numbers for Key Telephones, Single Line Telephones (Including 1SLIA, APR), and IP Telephones. • Extension number assignments cannot be duplicated, Default Extension Port Number Extension Number Conditions None Feature Cross Reference • Department Calling • Flexible System Numbering • Intercom Aspila EX Software Manual Programming...
  • Page 488 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 489: Virtual Extension Numbering

    The extension number cannot be duplicated in Programs 11-02, 11-06, 11-07 and 11-08. Default Virtual Extension Numbers 1-256 : No setting Conditions None Feature Cross Reference • Flexible System Numbering • Multiple Directory Numbers / Call Coverage Aspila EX Software Manual Programming...
  • Page 490 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 491: Aci Extension Numbering

    Programs 11-02, 11-04, 11-07 and for Each PCBs 11-08. Default ACI Port Numbers 1-96 have no extension number set. Conditions None Feature Cross Reference • Analogue Communications Interface (ACI) • Flexible System Numbering Aspila EX Software Manual Programming...
  • Page 492 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 493: Department Group Pilot Numbers

    The extension number cannot be duplicated in • 16-03 : Secondary Department Programs 11-02, 11-04, 11-06 and 11-08. Group Default Group Numbers 01-64: No setting Conditions None Feature Cross Reference • Department Calling • Department Step Calling Aspila EX Software Manual Programming...
  • Page 494 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 495: Aci Group Pilot Number

    The extension number cannot be duplicated in Programs 33-07 (Up to 8 digits) 11-02, 11-04, 11-06 and 11-07. Default Group Numbers (01-16) have no pilot numbers defined. Conditions None Feature Cross Reference • Analogue Communications Interface (ACI) Aspila EX Software Manual Programming...
  • Page 496 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 497: Trunk Access Code

    • 21-15 : Alternate Trunk Group Alternate Trunk Route. Routing for Extensions Conditions None Feature Cross Reference • Automatic Route Selection • Central Office Calls, Placing • Trunk Group Routing Aspila EX Software Manual Programming...
  • Page 498 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 499: Service Code Setup (For System Administrator)

    Line Setting the Destination for Automatic Trunk Transfer Charging Cost Display by Supervisor Not Used Entry of Credit for Toll Restriction Night Mode Switching for Other Group 12-xx 20-07-01 Not Used Not Used Not Used Aspila EX Software Manual Programming...
  • Page 500 SMDR - Group Accumulated Printout Code 20-07-19 Account Code Accumulated Printout Code 20-07-20 Forced Trunk Disconnect KTS, SLT 20-07-11 Trunk Port Disable 20-07-12 Not Used Not Used Conditions None Feature Cross Reference Refer to chart above. Programming Aspila EX Software Manual...
  • Page 501 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 502: Service Code Setup (For Setup/Entry Operation)

    Answer Message Waiting KTS, SLT 11-10-16 Cancel All Messages Waiting KTS, SLT Cancel Message Waiting KTS, SLT Alarm Clock KTS, SLT 20-01-06 Display Language Selection 15-02 Text Message Setting Enable Handsfree Incoming Intercom Calls 20-09-05 20-02-12 Programming Aspila EX Software Manual...
  • Page 503 Dial Block KTS, SLT Temporary Toll Restriction Override KTS, SLT 21-07 Pilot Group Withdrawing KTS, SLT Toll Restriction Override KTS, SLT 21-14 Adjusting Ring Volume Programmable Function Key Programming (Dialing 15-07 852 Service Code) 11-11-17 Aspila EX Software Manual Programming...
  • Page 504 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 505: Service Code Setup (For Service Access)

    Change to STG All Ring KTS, SLT 16-02 Common/Extension Abbreviated Dialing KTS, SLT Group Abbreviated Dialing KTS, SLT Last Number Dial KTS, SLT Saved Number Dial KTS, SLT Trunk Group Access KTS, SLT Specified Trunk Access KTS, SLT Aspila EX Software Manual Programming...
  • Page 506 Door Box Access KTS, SLT Common Canceling Service Code KTS, SLT Not Used VRS Access KTS, SLT Personal Abbreviated Dialing KTS, SLT Voice Over 11-16-08 Flash on Trunk lines Universal Answer 14-05 14-06 Callback Test for SLT Programming Aspila EX Software Manual...
  • Page 507 VRS. E911 Alarm Shut Off No Setting Enter the Service Code that an extension user can dial to shut off the E911 Alarm Ring. Conditions None Feature Cross Reference Refer to chart above. Aspila EX Software Manual Programming...
  • Page 508 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 509: Service Code Setup (For Acd)

    ACD AIC Logout No setting ACD Agent Login by Supervisor ACD Agent Logout by Supervisor Change Agent ACD Group by Supervisor Agent Change Own ACD Group Conditions None Feature Cross Reference • Automatic Call Distribution (ACD) Aspila EX Software Manual Programming...
  • Page 510 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 511: Service Code Setup (For Hotel)

    Set Room to Room Call Restriction KTS, SLT Cancel Room to Room Call Restriction (Hotel) KTS, SLT Change Toll Restriction Class for Other Extension KTS, SLT Check-In KTS, SLT Check-Out KTS, SLT Room Status Change for Own Extension KTS, SLT Aspila EX Software Manual Programming...
  • Page 512 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 513: Service Code Setup, Administrative (For Special Access)

    No Setting Network Message Lamp Control Transfer to Trunk Ring Group Code No Setting Allows a call to be transferred to the Universal Night Answer External Paging zones. Conditions None Feature Cross Reference • Hotel/Motel Aspila EX Software Manual Programming...
  • Page 514 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 515: Single Digit Service Code Setup

    DND/Call Forward Override No Setting Message Waiting No Setting Voice Over No Setting Access to Voice Mail No Setting STG All Ring Mode No Setting 16-01-05 Conditions None Feature Cross Reference Refer to chart above. Aspila EX Software Manual Programming...
  • Page 516 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 517: Acd Group Pilot Number

    ACD Group Number 01-64 ACD Group Pilot Number Dial (Up to 8 digits) Default No ACD Group Pilot Numbers assigned to any ACD Group (1-64). Conditions None Feature Cross Reference • Automatic Call Distribution (ACD) Aspila EX Software Manual Programming...
  • Page 518 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 519: Program 12 : Night Mode Setup

    Service mode affects trunk inbound and outbound routing. Note: Even if the operation mode is changed manually, the operation mode changes according to the schedule set up. Conditions None Feature Cross Reference • Night Service Aspila EX Software Manual Programming...
  • Page 520 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 521: Automatic Night Service Patterns

    Time setting 06: 18:00 to 22:00 Mode 2 (night) Time setting 07: 22:00 to 00:00 Mode 3 (midnight) Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Aspila EX Software Manual Programming...
  • Page 522 Set Time Number Start Time End Time Mode 0000 0000 0000 0000 0000 0000 Time Pattern 3 Set Time Number Start Time End Time Mode 0000 0000 0000 0000 Conditions None Feature Cross Reference • Night Service Programming Aspila EX Software Manual...
  • Page 523 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 524: Weekly Night Service Switching

    01-32 Day of the week Time Schedule Pattern Number 01=Sunday 0-10 02=Monday 03=Tuesday 04=Wednesday 05=Thursday 06=Friday 07=Saturday Default Day of the week Time Schedule Pattern Number 01=Sunday 02=Monday 03=Tuesday 04=Wednesday 05=Thursday 06=Friday 07=Saturday Conditions None Programming Aspila EX Software Manual...
  • Page 525 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 526: Holiday Night Service Switching

    Night Mode Service Group Number 01-32 Days and Months Time Pattern Number 0101- 1231 0-32 (ex: 0101 = Jan. 1, 1231 = Dec. 31) (0: no setting Default No setting Conditions None Feature Cross Reference • Night Service Programming Aspila EX Software Manual...
  • Page 527 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 528: Night Mode Group Assignment For Extensions

    Use Program 12-05 : Night Mode Group Assignment for Extensions to a assign Day/Night Mode Group for each extension. Input Data Extension Number Max. 8 Digits Night Mode Service Group Number Default 01-32 Default No setting Conditions None Feature Cross Reference • Night Service Programming Aspila EX Software Manual...
  • Page 529 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 530: Night Mode Group Assignment For Trunks

    Use Program 12-06 : Night Mode Group Assignment for Trunks to assign a Day/Night Mode Group for each trunk port. Input Data Trunk Port Number 1-200 Night Mode Service Group Number Default 01-32 Default No setting Conditions None Feature Cross Reference • Night Service Programming Aspila EX Software Manual...
  • Page 531 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 532: Text Data For Night Mode

    LCD of keyset telephone in each Night Mode. Input Data Night Mode Service Group Number 01-32 Day/Night Mode Text Message Maximum 12 characters (alphabetic or numeric) Default No setting for modes 1-8 Conditions None Feature Cross Reference • Night Service Programming Aspila EX Software Manual...
  • Page 533 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 534: Program 13 : Abbreviated Dialing

    Call Mode 1- Extension outgoing mode Not Used Number of Common Abbreviated 0-2000 1000 13-04 Dialing Bins 0: No Common Abbrevi- ated Dialing 100 bins per 1 unit Conditions None Feature Cross Reference • Abbreviated Dialing Programming Aspila EX Software Manual...
  • Page 535 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 536: Group Abbreviated Dialing Bins

    Input Data Abbreviated Dialing Start Address of Abbreviated End Address of Abbreviated Group Number Dialing Bin Dialing Bin 01-64 0-1990 0, 9 - 1999 Default No setting Conditions None Feature Cross Reference • Abbreviated Dialing Programming Aspila EX Software Manual...
  • Page 537 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 538: Abbreviated Dialing Group Assignment For Extensions

    Use Program 13-03 : Abbreviated Dialing Group Assignment for Extensions to assign Abbre- viated Dialing Group for each extension. Input Data Extension Number Up to 8 digits Group Number Default Value 1-64 Conditions None Feature Cross Reference • Abbreviated Dialing Programming Aspila EX Software Manual...
  • Page 539 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 540: Abbreviated Dialing Number And Name

    2… Incoming Ring Group (IRG) Destination Number If Transfer mode are; No Setting 1:Internal Dial Mode 1-9, 0, *, #, P,R,@ (Max 24 Characters) 2:IRG 0-100 (IRG Number) Conditions None Feature Cross Reference • Abbreviated Dialing Programming Aspila EX Software Manual...
  • Page 541 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 542: Abbreviated Dialing Trunk Group

    (refer to Program 14-06). This setting is only available in External Abbreviated Dialing Mode (Program 13-01-01). Input Data Abbreviated Dialing Bin Number 0-1999 Trunk Group Number 0-100 Default No Setting Conditions None Feature Cross Reference • Abbreviated Dialing Programming Aspila EX Software Manual...
  • Page 543 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 544 Program 13 : Abbreviated Dialing 13-06 : 13-06 : Level: Aspila EX • Available. Description Not Used Programming Aspila EX Software Manual...
  • Page 545: Program 14 : Trunk Basic Setup

    SMDR Print Out 0- No print out Use this option to have the system 1- Prints out include/exclude the trunk you are pro- gramming form the SMDR printout. See Program 35-01 and 35-02 for SMDR printout options. Aspila EX Software Manual Programming...
  • Page 546 24-01-01 also affects this option. Trunk to Trunk Warning Tone for 0- disable Long Conversation Alarm 1- enable Use this option to enable or disable the Warning Tone for Long Conversation fea- ture for DISA callers. Programming Aspila EX Software Manual...
  • Page 547 1- enable send the Caller ID digits (Remote Log-On Protocol) to voice mail. Default Trunk Port Number Name LINE 001 LINE 002 LINE 200 Conditions None Feature Cross Reference Refer to features in above chart. Aspila EX Software Manual Programming...
  • Page 548 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 549: Analogue Trunk Data Setup

    Use this option enable/disable dial tone detection for directly accessed trunks. If disabled, the system outdials on the trunks without monitoring for dial tone. Pause at 1st digit after line seize in manual dial 0- No Pause 21-01-06 mode 1- Pause Aspila EX Software Manual Programming...
  • Page 550 Save Number dialed. It does not pertain to line key or Direct Trunk Access calls. Detect Network Disconnect Signal 0- disable 1- enable Trunk-to-Trunk Limitation 0- disable 1- enable Loop Start/Ground Start 0=Loop Start 1=Ground Start Conditions None Programming Aspila EX Software Manual...
  • Page 551 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 552: Behind Pbx Setup

    Night Service Modes: Input Data Trunk port number 1-200 Day/Night Type of Connection Default Related Program Mode 0- Stand alone 22-02 1- Behind PBX Conditions None Feature Cross Reference • Central Office Calls, Placing Programming Aspila EX Software Manual...
  • Page 553 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 554: Trunk Group

    Input Data Trunk Port Number 001-200 Trunk Group Number Order Number 0-100 1-200 Default Trunk Port Group Priority Conditions None Feature Cross Reference • Trunk Groups Programming Aspila EX Software Manual...
  • Page 555 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 556: Trunk Group Routing

    Route Table Number 1-100 Priority Order Input Data Related Program Number 0- not specify 14-01-07 001-100 : (Trunk Group Number) 14-05 101-150 : (100 + Network System Number) 15-01-02 1001-1100 : (1000 + Route Table Number) 21-02 Programming Aspila EX Software Manual...
  • Page 557 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 558: Trunk Access Map Setup

    Hold). • Access Maps 2-200 - Trunk Ports 1-200 assigned with option ‘0’ access (no access). Conditions None Feature Cross Reference • Central Office Calls, Answering • Central Office Calls, Placing Programming Aspila EX Software Manual...
  • Page 559 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 560: Music On Hold Source For Trunks

    2- A customer-provided source connected to ACI port. source. Source Port If the MOH Type is “2”, the source port number is 0 – 96. Number Conditions None Feature Cross Reference • Music on Hold Programming Aspila EX Software Manual...
  • Page 561 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 562: Conversation Recording Destination For Trunks

    No setting Automatic Recording 0- off 1- on Recording Contents Storing Method 0- specifies by dialing 1- own mailbox Automatic Recording for Outgoing Call 0- off 1- on Conditions None Feature Cross Reference • Voice Mail Programming Aspila EX Software Manual...
  • Page 563 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 564: Power Failure Telephone For Trunks

    The extension number of the telephone linked to outside line at the time of a power failure is also deteremined. Input Data Trunk Port Number 001-200 Extension Number Default Dial (Up to 8 digits) No setting Conditions None Feature Cross Reference None Programming Aspila EX Software Manual...
  • Page 565 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 566: Program 15 : Extension Basic Setup

    0- Do not print on SMDR report Use this option to include or exclude 1- Include on SMDR report the extension you are programming in the SMDR report. Conditions None Feature Cross Reference Refer to chart above. Programming Aspila EX Software Manual...
  • Page 567 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 568: Multi-Line Telephone Basic Data Setup

    3- Low call ring for the extension port 4- Ring Tone 1 you are programming. Also see 5- Ring Tone 2 program 15-08. 6- Ring Tone 3 7- Ring Tone 4 8- Ring Tone 5 Programming Aspila EX Software Manual...
  • Page 569 Use this option to enable or dis- 1- on able automatic answer for Call- back. If enabled, extension automatically answers Callback ring when user lifts the handset. If disabled, use must press line appearance key to answer Call- back. Aspila EX Software Manual Programming...
  • Page 570 (when idle Virtual Extension 1- Outgoing key pressed) 2- Ignore Key (Inbound) Determine whether an extension’s Virtual Extension/Call Coverage Key should be for placing and receiving calls (0), or just receiv- ing incoming calls (2). Programming Aspila EX Software Manual...
  • Page 571 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 572: Single Line Telephone Basic Data Setup

    1- Enable Extension Reverse 0- Disable 1- Enable Enabled on hook when holding (SLT) 0- Disable 1- Enable Answer on hook when holding (SLT) 0- Disable 11-12-46 1- Enable Extension Number Display 0- Disable 1- Enable Programming Aspila EX Software Manual...
  • Page 573 Program 15 : Extension Basic Setup 15-03 : Single Line Telephone Basic Data Setup Conditions None Feature Cross Reference • Single Line Telephone, Analogue • Single Line Telephone, Digital Aspila EX Software Manual Programming...
  • Page 574 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 575: Ip Phone Terminal Basic Data Setup

    1=Standard H.323 Ter- minal Type minal 2=Net Meeting NGT Ter- 1=IP70 minal Type 2=IP80 3=Smart Phone Using IP 0.0.0.0 - 255.255.255.255 Address H.323 RAS 0-65535 Port H.323 Call 0-65535 Procedure Port NGT Voice 0-65535 Path Port Aspila EX Software Manual Programming...
  • Page 576 IP Address 1.0.0.1-126.255.255.254 0.0.0.0 of Other Sys- 128.1.0.1-191.255.255.254 192.0.1.1-223.255.255.254 Call Control 1-65535 1720 Port of Other System CODEC 0-Type 1 Type 1-Type 2 2-Type 3 3-Type 4 4-Type 5 Conditions None Feature Cross Reference • VoIP Programming Aspila EX Software Manual...
  • Page 577 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 578: Trunk Access Map For Extensions

    Input Data Extension Number Max. 8 digits Day/Night Mode Day/Night Mode Trunk Access Map No. Default Related Program 1-200 14-07 Conditions None Feature Cross Reference • Central Office Calls, Answering • Central Office Calls, Placing Programming Aspila EX Software Manual...
  • Page 579 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 580: Programmable Function Keys

    * 00-* 99 (Appearance Function Level) (Service Code 852 by default) list. Default Programmable keys 1-12 are line keys (key 1 = line 1, key 2 = line 2, etc.). All other programmable keys are undefined. Programming Aspila EX Software Manual...
  • Page 581 Slow Blink (Red): Forwarding state Rapid Blink (Red): Forwarded state Call Foward to Device Slow Blink (Red): Forwarding state Rapid Blink (Red): Forwarded state Text Message Setup Message Numbers (01-20) Red On: Feature active by Function Aspila EX Software Manual Programming...
  • Page 582 Slow Blink (Red): Under monitoring Handset Transmission Cutoff Red On: Transmission cut-off Buzzer Extension Number Red On: Transmission side Rapid Blink (Red): Receiver side Boss – Secretary Call Extension Number Red On: Boss – Secretary mode Programming Aspila EX Software Manual...
  • Page 583 Delay (01 – 64) Department Incoming Call - Extension Group Number (01 – 64) Outgoing Call Without Caller Red On: Active ID (ISDN) Key Pad Facility Red On: Active Not Used Red On: CTI active Aspila EX Software Manual Programming...
  • Page 584 Rapid Blink (Green): New Message Conversation Recording Rapid Blink (Red): Recording (In-Skin) Automated Attendant (In-Skin) Extension Number or Pilot Red On: Set Up for All Calls Number Slow Blink (Red): Set Up for Busy/No Answer Calls Programming Aspila EX Software Manual...
  • Page 585 851 code until the key is undefined (000). For example with a Park Key programmed by dialing 852 + *04 must be undefined by dialing 000 before it can be programmed as a Voice Over key by dialing 851 + 48. Aspila EX Software Manual Programming...
  • Page 586 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 587: Incoming Virtual Extension Ring Tone Setup

    High 1100 1400 Middle Pattern 3 High 1100 1100 Envelope Middle Envelope Envelope Pattern 4 High 1100 1100 No modulation Middle No modulation No modulation Internal Incoming Signal High 1100 1400 Frequency Middle Conditions None Aspila EX Software Manual Programming...
  • Page 588 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 589: Virtual Extension Ring Assignment

    Default 0- No ringing 1- Ring Conditions Program the Multiple Directory Number function keys NOT to ring before removing the key from a keyset’s programming. Feature Cross Reference • Multiple Directory Number / Call Coverage Aspila EX Software Manual Programming...
  • Page 590 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 591: Incoming Virtual Extension Ring Tone Order Setup

    4- Incoming extension ring tone sound is set up. Default By default, Virtual Extension ring tones have the following order. Ring Tone Order (Set in Program 15-08) Conditions None Feature Cross Reference • Multiple Directory Number / Call Coverage Aspila EX Software Manual Programming...
  • Page 592 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 593: Virtual Extension Delayed Ring Assignment

    Related Program 0- Immediate Ring 20-04-03 1- DelayedRing Conditions Program the Multiple Directory Number keys NOT to ring before removing the key from a keyset’s programming. Feature Cross Reference • Multiple Directory Number / Call Coverage Aspila EX Software Manual Programming...
  • Page 594 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 595: Conversation Recording Destination For Extensions

    If another party response is Outgoing Calls 1- Enable checked by reversed polarity or digit time out, this determines whether or not the conversation recording is started automatically. Conditions None Feature Cross Reference • Voice Mail Aspila EX Software Manual Programming...
  • Page 596 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 597: Loop Keys

    Programmable Function Key No. - 01-32 Data 1 (Outgoing) Option - 0 (Assigns the Loop Key for ARS) Data 2 (Incoming) Options - 0 (Assigns the Loop Key to all trunk groups) Conditions None Feature Cross Reference • Loop Key Aspila EX Software Manual Programming...
  • Page 598 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 599: Programmable One-Touch Keys

    01-10 Dial Data Name 1-0, *, #, Pause, Hookflash, Up to 12 Digits @ (Code for Answer-Wait) Up to 24 digits Default No entries for any extension. Conditions None Feature Cross Reference • One-Touch Keys Aspila EX Software Manual Programming...
  • Page 600 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Programming Aspila EX Software Manual...
  • Page 601: Program 16 : Department Group Setup

    Hunting Mode 0- A last extension is called and hunting is stopped. 1- Circular Extension Group All 0- Manual 11-16-10 Ring Mode Operation 1- Automatic Aspila EX Software Manual Programming...
  • Page 602 0- No queuing Set the type of hunting 1- Hunting When Busy for each Extension 2- Hunting When Not Answered (Department) Group: 3- Hunting When Busy or No Answer Conditions None Feature Cross Reference • Department Calling Programming Aspila EX Software Manual...
  • Page 603 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 604: Department Group Assignment For Extensions

    Below) Call Pickup Groups are set up in 23-02. Note: The initial value of a priority becomes the ports numerical order assigned in Program 11-02 and 11-04. Conditions None Feature Cross Reference • Department Calling Programming Aspila EX Software Manual...
  • Page 605 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 606: Secondary Department Group

    Order Number 1-16 Max. 8 digits 0-999 This program is set up when using telephone into two or more groups. Default All extension groups : No setting Conditions None Feature Cross Reference • Department Calling Programming Aspila EX Software Manual...
  • Page 607 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 608: Program 20 : System Option Setup

    Trunk Guard Timer 0-64800 - Not Used - Forced Account Code 0-64800 Future Item - Not Yet Available Inter-digit Time E911 Alarm Ring 0-64800 Future Item - Not Yet Available Timer (0: 60 Sec.) Programming Aspila EX Software Manual...
  • Page 609 Enter data for the item you selected + HOLD. Enter data for the next item in the program. Press MSG once to enter a new item number. Press MSG until you’ve exited that series’s programming section. Aspila EX Software Manual Programming...
  • Page 610: System Options For Multi-Line Telephones

    Headset Busy Mode 0=Headset busy with one CALL key busy Set the conditions under which a headset 1=Headset busy with both CALL keys busy extension is busy to incoming callers. Programming Aspila EX Software Manual...
  • Page 611 Use this option to enable or disable 1- Enable (Ring) Forced Intercom Ringing. If enabled, incoming Intercom calls normally ring. If disabled, Intercom calls voice-announce. - Not Used - Conditions None Feature Cross Reference None Aspila EX Software Manual Programming...