NEC ASPILA EX Feature Manual
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1. Features
2. Programming
Features Manual
00.01

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Summary of Contents for NEC ASPILA EX

  • Page 1 1. Features 2. Programming Features Manual 00.01...
  • Page 2 This manual has been developed by NEC Infrontia Asia Pacific Sdn. Bhd. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated.
  • Page 3: Table Of Contents

    Direct Station Selection (DSS) Console .......174 Aspila EX Software Manual...
  • Page 4 One-Touch Calling ..........274 Table of Contents - 2 Aspila EX Software Manual...
  • Page 5 Warning Tone For Long Conversation ....... .401 Aspila EX Software Manual...
  • Page 6 11-12 : Service Code Setup (for Service Access) ..... . . 499 Table of Contents - 4 Aspila EX Software Manual...
  • Page 7 15-09 : Virtual Extension Ring Assignment ......583 Aspila EX Software Manual Table of Contents- 5...
  • Page 8 21-06 : Toll Restriction Table Data Setup ......665 Table of Contents - 6 Aspila EX Software Manual...
  • Page 9 Program 25 : DID/DISA Setup ........738 Aspila EX Software Manual...
  • Page 10 33-01 : ACI Port Type Setup ........808 Table of Contents - 8 Aspila EX Software Manual...
  • Page 11 41-08 : ACD Overflow Options ........876 Aspila EX Software Manual...
  • Page 12 Program 81 : Basic Hardware Setup for Trunk ......946 Table of Contents - 10 Aspila EX Software Manual...
  • Page 13 84-11 : Dterm IP CODEC Information Basic Setup ....1010 84-12 : H.323 Phone CODEC Information Basic Setup ....1013 Aspila EX Software Manual Table of Contents- 11...
  • Page 14 92-01 : Copy Program ......... . . 1061 DXE to Aspila EX Conversion ....... . . 1067 DXE to Aspila EX Conversion .
  • Page 15: Features

    Features Aspila EX Software Manual Features...
  • Page 16 Features Aspila EX Software Manual...
  • Page 17: About This Manual

    CALL key to answer or place a call. For extensions without Automatic Handsfree, the user must: • Lift the handset or press SPK for Intercom dial tone • Lift the handset or press SPK, then press a line key for trunk dial tone Aspila EX Software Manual Features...
  • Page 18 With the 8/16ESIU or 8SLIU PCBs, the system detects the type of PCB (trunk or extension) and assigns the required number of extension ports for the PCB to the slot. For example, the 8ESIU will have 8 station ports assigned - the 16ESIU will have 16 ports assigned. Features Aspila EX Software Manual...
  • Page 19: Charts And Illustrations

    Table 1: Abbreviated and Post Dialing Service Codes Single Digit Post Dialing Codes For this feature. . . When you are. . . Handsfree Answerback / Forced intercom Changing the signaling mode of your outgoing Ringing Intercom call 2-0, # Not used Aspila EX Software Manual Features...
  • Page 20 Disconnecting a call in progress Forced Trunk busy) on a trunk Disconnect 713 + 3 + Message (01-20), or Activating and canceling Selectable Display 713 + 3 + Hang up to cancel Selectable Display Messaging Messaging Features Aspila EX Software Manual...
  • Page 21 831 + orbit (01-64) Parking a call in a system Park Park *04 + orbit orbit (1-8, 01-32 or 01-64) (1-64) Using Personal Abbreviated Abbreviated Dialing dialing Setting up an Unsupervised Tandem Trunking Conference (Unsupervised Confer- ence) Aspila EX Software Manual Features...
  • Page 22 SLT Listening to the General Voice Response Sys- Message tem (VRS) 712 + 3 to erase, 5 to listen or 7 Recording, listening to or erasing Voice Response Sys- to record the General Message tem (VRS) Features Aspila EX Software Manual...
  • Page 23 (Wake Up Call) Enabling Room to Room Call Hotel/Motel Restriction for a guest’s room (Room to Room Call telephone Restriction Disabling Room to Room Call Hotel/Motel Restriction for a guest’s room (Room to Room Call telephone Restriction) Aspila EX Software Manual Features...
  • Page 24 ACD Recording for SLT Automatic Call Distribution (ACD) 763 + 6-digit code + line + phone Overriding Toll Restriction Toll Restriction number Changing Toll Restriction for a Hotel/Motel (Toll checked in room Restriction [Checked in]) Features Aspila EX Software Manual...
  • Page 25 19 + zone 803 + zone (0) Making an External All Call page 804 + trunk group (1-9 or 001- Placing an outside call over a Central Office Calls, *02 + group 200) trunk group Placing Aspila EX Software Manual Features...
  • Page 26 Confirmation Tone Confirmation tone Turning Background Music on Background Music and off 827 + 1 or 2 + time, or 827 + 1 or Checking, setting or canceling an Alarm 2 + 9999 to cancel alarm Features Aspila EX Software Manual...
  • Page 27 Changing the function of a pro- Programmable grammable key using 851 service Function Keys codes 852 + key + code Changing the function of a pro- One-Touch grammable key using 852 service Serial Operation codes Aspila EX Software Manual Features...
  • Page 28 (except Ring Group Calls) Canceling a Callback request Callback 871 + ext Canceling Messages Waiting you Message Waiting have left at a specific extension Features Aspila EX Software Manual...
  • Page 29 (VRS) Clearing the number saved by Save Number Redial Save Number Redial Using Voice Over after calling a Voice Over busy extension Splitting between two calls on an Call Waiting Testing Callback operation for Callback Aspila EX Software Manual Features...
  • Page 30 Changing your ACD Group assignment DID ACD Access Code Automatic Route Placing an call using Trunk Group Selection or Trunk Routing or Automatic Route Selection Group Routing Background Music Turning Background Music on and off Features Aspila EX Software Manual...
  • Page 31 Placing (100-200) 804 + trunk group (1-9 or Placing an outside call over a trunk group *02 + group 001-200) Class of Service Changing the COS of another extension. Must be allowed in Program 20-13-28. Aspila EX Software Manual Features...
  • Page 32 (except Ring Group calls) Handsfree 1 (Off-hook) Changing the signaling mode of your Answerback/Forced outgoing Intercom call Intercom Ringing Enabling Handsfree Answerback for incoming Intercom calls Enabling Forced Ringing for incoming Intercom calls Features Aspila EX Software Manual...
  • Page 33 Restriction) Hotel/Motel Changing a room’s telephone Toll (Toll restriction Restriction (When Checked In) level [When Checked In]) Hotel/Motel Setting a room as checked in (Room Status) Hotel/Motel Setting room as checked out (Room Status) Aspila EX Software Manual Features...
  • Page 34 Music on Hold 881 + 00 (no tone), Changing the Music on Hold Tone 01 (general) or 02 (holiday) Name Storing 800 + enter name + HOLD Programming extension names Networking Using trunk access via Networking Features Aspila EX Software Manual...
  • Page 35 Changing the function of a programmable Function Keys key using 851 service codes 852 + key + code Changing the function of a programmable key using 852 service codes Ring Groups Change to STG All Ring Aspila EX Software Manual Features...
  • Page 36 A supervisor using Dial Block Entry Credit Toll Restriction 875 + pswd (0000) + place Temporarily overriding an extension’s Override outside call Toll Restriction 763 + digit digit code + line + Overriding Toll Restriction telephone number Features Aspila EX Software Manual...
  • Page 37 888 + 1 + Type (2-4) Activating Personal Answering Machine Emulation Calling your mailbox Enabling Conversation Record at SLT set Live Monitoring (In-Skin) Voice Over Sending a Voice Over to a busy extension after hearing Busy/Ring tone Aspila EX Software Manual Features...
  • Page 38 Transferring a call to the VRS. This can also be used for routing ANI/DNIS to the VRS. Accessing the VRS Volume Control Checking or changing ring volume Common Cancel code Common Cancelling Service Code Trunk Port Disable Trunk Port Disable Features Aspila EX Software Manual...
  • Page 39 Taking all ACD Groups out of service (for System Supervisors only) Code: *15 Terminal Monitor On red while Operation: Call busy Monitoring an ACD Agent’s monitoring ACD agent + Press key conversation Off when not monitoring Aspila EX Software Manual Features...
  • Page 40 Operation: Press key + Door Box calls Dest. Number Call Forwarding, Code: 15 Call Forwarding Follow Me Slowly flashes red 888 + 3 Follow Me Operation: Press key + to extension or Voice Mail Dest. Extension Features Aspila EX Software Manual...
  • Page 41 Setting up a Voice Call None Voice Call Operation: Set up trunk Conference call + Press key Data Code: 66 Placing a data call On red when call Communications Operation: Press key + set up ext or outside number Aspila EX Software Manual Features...
  • Page 42 Putting a call on System Hold None Operation: Place or (if your phone’s Hold key is answer call + Press key reassigned) Code: 45 Putting a call on Exclusive None Operation: Place or Hold answer call + Press key Features Aspila EX Software Manual...
  • Page 43 Networking Code: *06 + network (01- Accessing a networked trunk None Operation: Press key Night Service Code: 09 + mode (1-8) Activating the Day/Night On red when 818 + Operation: Press key Mode activated Aspila EX Software Manual Features...
  • Page 44 Selectable Display Code: 18 Setting up Call Forwarding Flashes red when Messaging Operation: Press key + Off-Premise, Selectable activated additional data if needed Display Messaging, VRS Park and Page and VRS Personal Greeting Features Aspila EX Software Manual...
  • Page 45 Operation: Set up call + active Press key Voice Over Code: 48 Initiating or responding to On red when Operation: Hear Off- Voice Over responding Hold Hook Signaling tone + Flash red when Press key listening Aspila EX Software Manual Features...
  • Page 46 888 + 4 Operation: Press Immediate or Voice Mail key + Dest. Ext. Code: 11 Call Forwarding, Call Forwarding to extension Slowly flashes red 888 + 2 Operation: Press Busy or Voice Mail key + Dest. Ext. Features Aspila EX Software Manual...
  • Page 47 On red when 801 + zone 9 or 01-32) Paging Zone activated Operation: Press Code: 22 Paging, Internal Broadcasting to all Internal On red when 801 + 0 or 00 Operation: Press Paging Zone activated Aspila EX Software Manual Features...
  • Page 48 Code: 31 Memo Dial Storing, using or checking a None Operation: Memo Dial number Store: While on call, Press key + number to store Use: Press key + CALL or line Erase: CALL + Press key Features Aspila EX Software Manual...
  • Page 49 Flash red at source and source + ext Code: 40 Handset Cutoff Cutting off the handset trans- On when feature Operation: Press mission while on a call active (no transmis- sion on handset) Aspila EX Software Manual Features...
  • Page 50 Flashes when in DND/Call Forward Code: 50 Account Codes Entering Account Codes None * or 891 Operation: Press Code: 51 + relay General Purpose Relay Activating the general pur- On when activd number pose relay Operation: Press Features Aspila EX Software Manual...
  • Page 51 Slow Flash red when department group Numbers/Call Coverage Placing or answering a call ringing, On red Operation: Press from your virtual (phantom) when busy extension or Call Coverage: Placing or answering a call to your co-worker’s extension Aspila EX Software Manual Features...
  • Page 52 On red when logged Operation: Press Distribution (ACD) Logging in or out of an ACD in Off when logged key to log in Group Press key + 1 to log out or 0 to cancel Features Aspila EX Software Manual...
  • Page 53 Flashing (while on a call) if Auto Work time enabled Off when Work Time disabled Code: *18 + ACD Enabling ACD overflow On red when Group Number activated Operation: Press Slowly flashes red when disabled Aspila EX Software Manual Features...
  • Page 54 Charts and Illustrations Features Aspila EX Software Manual...
  • Page 55 TLIU: • Physical Ports 01-08 • Logical Ports 0-200 VOIPU: • Physical Ports 01-32 • Logical Ports 0-200 Trunk Group Numbers 1-100 Trunk Access Maps 1-200 Trunk Routes 1-100 Ring Groups 1-100 DDI Translation Tables Aspila EX Software Manual Features...
  • Page 56 Virtual Extension Port Numbers 001-256 Undefined Virtual Extension Number Range Operator Access Number Operator Extension DSS Consoles, Quantity of extension allocations DSS Consoles, Maximum Installed Door Box Numbers Ringdown Assignments Voice Mail Master Numbers Up to 8 digits Features Aspila EX Software Manual...
  • Page 57 Paging and Park Internal Page Group Numbers 0, 1-9 or 01-64 External Page Group Numbers 0, 1-8 External Speakers • NTCPU • PGD Adapter (1-8) Park Group Numbers 1-64 Park Orbits 1-64 SMDR SMDR Ports Aspila EX Software Manual Features...
  • Page 58 Level 3 (SA) 0000 Level 4 (SB) 9999 Programming Password Users Footnotes Count toward total number of allowed hardware ports (512). Extension numbers can be from one to eight digits long. See Flexible System Numbering. Features Aspila EX Software Manual...
  • Page 59 Charts and Illustrations Figure 1: SUPER DISPLAY TELEPHONE Aspila EX Software Manual Features...
  • Page 60 Charts and Illustrations Figure 2: MULTIBUTTON TELEPHONE Features Aspila EX Software Manual...
  • Page 61 Charts and Illustrations Figure 3: 110-BUTTON DSS CONSOLE Aspila EX Software Manual Features...
  • Page 62 Charts and Illustrations Figure 4: 24-BUTTON DSS CONSOLE Features Aspila EX Software Manual...
  • Page 63 Charts and Illustrations Figure 5: Digital Two-Button Telephone Aspila EX Software Manual Features...
  • Page 64: Abbreviated Dialing

    To streamline frequently-called numbers, an Abbreviated Dialing Programmable Function Key can also store an Abbreviated Dialing bin number. When the extension user presses the key, the phone automatically dials out the stored number. This provides true one-touch calling via a phone’s func- tion keys. Features Aspila EX Software Manual...
  • Page 65 In an extension’s Class of Service, enable (1) or disable (0) Group Abbreviated Dialing. • 30-03-01 : DSS Console Key Assignment For DSS Console Chaining, assign an Abbreviated Dialing Service Code (813 or 814) plus a two-digit bin number to a DSS Console key. Aspila EX Software Manual Features...
  • Page 66 Dialing codes only if you define them in programming. Dial telephone number you want to store (up to 24 digits). Valid entries are 0-9, # and *. To enter a pause, press MIC. To store a Flash, press FLASH. Press HOLD. Features Aspila EX Software Manual...
  • Page 67 Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call. If you have a DSS Console, you may be able to press a DSS Console key to chain to a stored number. Aspila EX Software Manual Features...
  • Page 68 If the entire stored number is too long for your phone’s display, press * to see the rest of it. For Group Abbreviated Dialing, press the Group Abbreviated Dialing key. For Common Abbreviated Dialing key, press the Common Abbreviated Dialing key. Press CLEAR. To display additional numbers, repeat from step 1. Features Aspila EX Software Manual...
  • Page 69: Account Codes

    3-16 digits long using the characters 0-9 and #. During programming, you can use “wild cards” to streamline entering codes into system memory. For example, the entry 123W lets users dial Verified Account Codes from 1230 through 1239. Aspila EX Software Manual Features...
  • Page 70 (C.) Do not use an asterisk within a PBX access code when using Account Codes. Otherwise, after the *, the trunk will stop sending digits to the central office. Default Setting Account Codes are disabled. Features Aspila EX Software Manual...
  • Page 71 When using Account Codes, do not use an asterisk within a PBX access code. Otherwise, after the *, the trunk would stop sending digits to the central office. Station Message Detail Recording Account Codes appear on the SMDR report (even if they are hidden on the phone’s display). Aspila EX Software Manual Features...
  • Page 72 Dial the number you want to call. If you hear “stutter dial tone after dialing the number, ARS is requesting that you enter an ARS Authorization Code. Refer to Automatic Route Selection (F-Route) (page 79) for more information. Features Aspila EX Software Manual...
  • Page 73 If Account Codes for Incoming Calls is disabled, the following steps will dial digits out onto the connected trunk. Dial *. Enter the Account Code. You can enter any code of the proper length. Incoming Account Codes cannot be Forced or Verified. Dial *. Aspila EX Software Manual Features...
  • Page 74 Dial number you want to call. If you hear “stutter” dial tone after dialing the number, ARS is requesting you to enter an ARS Authorization Code. Refer to the Automatic Route Selection feature for more information on ARS Authorization Codes. Features Aspila EX Software Manual...
  • Page 75: Alarm

    Single line sets will ring and Music on Hold will be heard when the alarm sounds. Default Setting Alarm is enabled. Programming Ȃ