NEC ASPILA EX Feature Manual page 25

Dial this Service Code. . .
775 + ACD Group
772 + Line number (001-200)
799 + 1 (set) or 0 (cancel)
800 + extension # + enter name +
801 + zone (1-9 or 01-64) 801 +
zone (0 or 00)
802 + Door Box (1-8)
803 + zone (1-8)
803 + zone (0)
804 + trunk group (1-9 or 001-
Aspila EX Software Manual
Table 2: Service Codes by Number
1
1
Except where indicated, dial Service Code from Intercom dial tone
767 Logging an agent into their ACD
Group
768 Logging an agent out of their
ACD Group
769 Supervisor assigning an agent
into another ACD Group or
changing an agent's status
Changing your ACD Group
assignment
Answering a call on a specific
trunk
770 Monitoring a room's phone
777 Changing the COS of another
extension. Must be allowed in
Program 20-13-28.
778 Displaying the language of the
system.
Changing the ability for a second
call with DID/DISA/DIL
725 Live Monitoring
771 Charge Cost Display by the
supervisor.
774 Entry Credit for Toll Restriction
780 Change to STG All Ring
Programming extension names
HOLD
Making an Internal Zone Page
Making an All Call Internal Page
Placing a call to a Door Box
Making an External Zone page
Making an External All Call
page
Placing an outside call over a
200) trunk group
When you are. . .
(e.g., press idle CALL key first).
Charts and Illustrations
For this feature. . .
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD
Automatic Call
Distribution (ACD)
Central Office Calls,
Answering
Hold
Hotel/Motel
(Room Monitor)
Class of Service
Maintenance
Central Office Calls,
Answering
Voice Mail
Station Message Detail
Recording
Toll Restriction
Ring Groups
Name Storing
Paging, Internal
Door Box
External Paging
Central Office Calls,
Placing
Also see
Function
Key. . .
-
-
-
-
-
-
-
-
-
-
-
-
55
21 + zone
22
-
19 + zone
20
*02 + group
Features 11