Hotel/Motel - NEC ASPILA EX Feature Manual

Hotel/Motel

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Description
Aspila EX Software Manual
The system can provide comprehensive hotel/motel services in addition to the features normally
available to business users. Hotel/Motel features include:
• Do Not Disturb
A guest can enable and disable Do Not Disturb for their room telephone. In addition, a hotel/
motel employee with a system phone can enable and disable Do Not Disturb for a specific
room telephone.
• Message Waiting
A hotel/motel employee with a system phone can send a Message Waiting to a room tele-
phone. The message lamp on the room telephone flashes until the guest answers the Message
Waiting.
• Room Telephone Status
To better manage room usage, an employee with a system phone can change the status of a
room telephone, including:
• Room Available
• Room Occupied
• Room Ready to be Cleaned
• Room to Room Call Restriction
To control inter-room guest calling, a hotel/motel employee with a system phone can enable
and disable room- to-room calling.
• Room Status with Printout
An employee's DSS Console can indicate the status of the hotel/motel rooms. Optionally, a
printer connected to a CTA Module can print out room status reports:
• Room Status (occupied, available, ready and to be cleaned)
• Room Telephone Call and Toll Restriction Information
• Do Not Disturb and Clean Up Extension List
• Message Waiting Report
• Wake-up Call No-Answer Report
• Single Digit Extension Access
To simplify guest calling, room telephones can have single digit access to selected extensions.
For example, this allows guests to dial 1 for the front desk, 2 for house cleaning etc.
• Toll Restriction Changing
An employee can change the Toll Restriction for a guest's telephone. For example, the recep-
tionist can enable long distance calling for each room telephone as the guests check in.
• Wake-up Call
A guest can set or cancel a wake-up call request. A hotel/motel employee with a system phone
can also set or cancel a wake-up call for a room telephone.
Aspila EX
Hotel/Motel
Features 217