NEC ASPILA EX Feature Manual page 39

To program a key, press CALL, dial 851 (for 2-digit codes) or 852 (for 3-digit codes), press the key and enter
For this feature...
Abbreviated Dialing
Account Codes
Automatic Call
Distribution (ACD)
Aspila EX Software Manual
Table 4: Function Key Codes by Features
the code (e.g., 48 for Voice Over).
Use this key...
Code: 27
Operation: Press key +
bin + Line or CALL
Code: 28
Operation: Press key +
bin + Line or CALL key
Code: 50
Operation: Press key +
Dial Account Code
Code: *10
Operation: Press key to
log in
Press key + 1 to log out or
0 to cancel
Code: *11
Operation: Press key
Code: *12
Operation: Press key
Code: *13
Operation: Press key
Code: *14
Operation: Press key +
Press 1 (Yes) or 2 (No)
Code: *15
Operation: Call busy
ACD agent + Press key
When your are...
Dialing a stored Common
Abbreviated Dialing number
Dialing a stored Group
Abbreviated Dialing number
Entering Account Codes
Basic Operation
Logging in or out of an ACD
Group
Turning ACD Call Recording
on or off
Emergency Call
Placing or receiving an Emer-
gency Call
Rest Mode
Enabling/disabling Rest
Mode
Out of Service
Taking an ACD Group out of
Service (for Group Supervi-
sors only), or Taking all ACD
Groups out of service (for
System Supervisors only)
Terminal Monitor
Monitoring an ACD Agent's
conversation
Charts and Illustrations
Key Lamp Status
None
None
None
On red when
logged in
Off when logged
out
On red when
recording
Off when not
recording
On while calling
your supervisor or
after being answered
by your supervisor
Flashing fast at the
supervisor while
ringing
On red when Rest
Mode enabled Off
when Rest Mode
disabled
On red when the
group is out of
service.
On red while
monitoring
Off when not
monitoring
Also See
Srvc Code
813 + bin
814 + bin
*
839
760
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Features 25