NEC ASPILA EX Feature Manual page 30

Charts and Illustrations
For this feature...
1
Except where indicated, dial Service code form Intercom dial tone (e.g., press idle CALL key first).
Abbreviated Dialing
Account Codes
Alarm
Automatic Call
Distribution (ACD)
Automatic Route
Selection or Trunk
Group Routing
Background Music
16 Features
Table 3: Service Codes by Feature
Dial this Service Code...
853 + bin + number + HOLD
+ Name + HOLD to store
854 + bin + number + HOLD
+ Name + HOLD to store
813 + bin
814 + bin
761 + bin
* + Enter Account code + *
Hookflash + 891 + Enter
account code + Hookflash
827 + 1 or 2 + time, or 827 +
1 or 2 + 9999 to cancel
839
755
756
757
758
759
Hookflash + 760
767
768
769
775 + ACD Group
860
9
825
1
When you are...
Storing Common Abbreviated Dialing
numbers
Storing Group Abbreviated Dialing
numbers
Dialing a Common Abbreviated Dialing
number
Dialing a Group Abbreviated Dialing
number
Using Personal Abbreviated Dialing
Entering an Account Code
Entering an Account Code at an SLT
Checking, setting or canceling an alarm
Logging out of or in to an ACD Group
Logging out of or in to an ACD Group
from an SLT
Activating Work Time from an SLT
Canceling Work Time from an SLT
Activating Rest Mode from an SLT
Canceling Rest Mode from an SLT
ACD Recording for SLT
Allowing ACD Agent to log into a group
Allowing ACD Agent to log out of a
group
Allowing supervisor to change agent's status
Changing your ACD Group assignment
DID ACD Access Code
Placing an call using Trunk Group
Routing or Automatic Route Selection
Turning Background Music on and off
Also see
Function Key...
-
-
27
28
-
-
-
-
*10
*17
*17
*13
*13
-
-
-
*02
04
Aspila EX Software Manual