NEC ASPILA EX Feature Manual page 322

Related Features
Operation
308 Features
Automatic Call Distribution
Ring Groups can be used to route trunks to ACD groups.
Automatic Route Selection
When ACD is enabled, Ring Groups are programmed to ring into ACD Groups for each of the
eight Work Periods.
Direct Inward Dial (DID) / Direct Inward System Access (DISA)
DID, DISA overflow options can be to a Ring Group.
Direct Inward Line (DIL)
DILs ring extensions without being in a Ring Group.
Night Service
Ring Group programming can be different for each Night Service mode.
Programmable Function Keys
Function keys simplify answering incoming calls.
Transfer
Transferring calls to a Ring Group using a service code forwards the call to the group defined
in Program 22-05.
Refer to Central Office Calls, Answering.
Ring Groups
Aspila EX Software Manual