Night Service - NEC ASPILA EX Feature Manual

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Night Service

Aspila EX Software Manual

Night Service lets system users activate one of the Night Service modes. Night Service redirects

calls to their night mode destination, as determined by Assigned and Universal Night Answer pro-

gramming. The system allows Night Service to be enabled for each Night Service group (01-32),

allowing each group to determine when their calls should switch modes. A user typically activates

Night Service after normal working hours, when most employees are unavailable to answer calls.

The system also provides external contacts to enable Night Service.

There are eight Night Service modes:

Day 1 / Day 2 Modes - for normal working hours

Night 1 / Night 2 Modes - after hours (usually evening)

Midnight 1 / Midnight 2 Modes - late at night to early in the morning

Rest 1 / Rest 2 Modes - interval usually used for lunch

Assigned Night Answer (ANA)

With Assigned Night Answer, Night Service has calls ring extensions directly. Assigned Night

Answer provides an answering point for Night Service calls. For certain applications, this may be

more appropriate than Universal Night Answer. For example, you could program trunks to ring the

security station telephone during off hours.

Universal Night Answer (UNA)

Universal Night Answer makes incoming calls ring over the External Paging speakers. With UNA,

an employee can go to a telephone and press the flashing line key or use "Universal Answer" to

pick up the call. For more on setting up Universal Answer, turn to the "Central Office Calls,

Answering" feature.

You may also be able to use Transfer to UNA. An extension user can Transfer their call to UNA

(i.e., External Paging at night). Once transferred, the call will ring the External Paging speakers like

any other UNA call and can be picked up at any extension. You can also set up Transfer to UNA

through the VRS. This lets outside callers, answered by the VRS, dial a code to have their call ring

External Paging.

Automatic Night Service

The system will allow or deny Automatic Night Service based on the extension's class of service pro-

gramming. If allowed, the calls will then route according to the service patterns programmed.

Night Service

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