Error Code Details - Canon imageRUNNER 5065 series Service Manual

Chapter 16
Code Description
E717 the communication with the NE controller is faulty
E719 the coin vendor is faulty
E730 the PDL software is faulty
E732 there is a reader communication error
E733 the printer communication is faulty
E740 the Ethernet board is faulty
E744 the language file/boot ROM is faulty
E746 the accessories board type is wrong
E748 the controller board do not match
E804 there is a DC power supply fan error/there is an IH power supply cooling fan error
E805 there is a heat discharge fan error/there is a feed fan error
E808 there is a IH power supply input error
E821 the cleaner is clogged
E824 there is a primary charging cooling fan error
E840 there is a shutter error
E841 there is an error in the detection of fixing inlet guide solenoid connection

16.2 Error Code Details

16.2.1 Detail Error Code
iR5065 / iR 5055 / iR5075 / / /
Code Description
E000 The heater fails to heat.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 After power-on, the reading of the main thermistor does not increase to 70
deg C or higher within 20 sec.
0010 The power has been turned off and then on without resetting the error.
E001 There is an abnormal rise in temperature.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0001 There is an error or an open circuit in the main thermistor, shutter
thermistor, or sub thermistor.
0002 The reading of the main thermistor, shutter thermistor, or sub thermistor is
230 deg C or higher for 2 sec.
0003 The reading is not 150 deg C or higher or 210 deg C or lower within 30 sec. -Cheak the connecting of the main/ sub/ shutter thermistors.
0010 The power has been turned off and then back on without resetting the error. - Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E002 There is an abnormal rise in temperature.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The reading of the main thermistor is not 100 deg C 12 sec after it has
exceeded 70 deg C.
0001 The reading of the main thermistor is not 150 deg C 15 sec after it has
exceeded 100 deg C.
0010 The power has been turned off and then back on without resetting the error. - Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E003 There is an abnormal rise in temperature.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0000 The reading of the main thermistor is lower than 70 deg C for 2 sec or more
after it has exceeded 100 deg C.
0010 The power has been turned off and then back on without resetting the error. - Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
E004 The IH power supply is faulty/the IH control mechanism is faulty.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0010 The power has been turned off and then back on without resetting the error. - Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
0101 There is a mismatch between the input voltage and the IH power supply ID. Replace the fixing heater power supply with one designed for the country
16-2
T-16-2
Remedy
- Replace the main/shutter thermistor.
- Replace the DC controller PCB.
- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)
- Check the connector of each thermistor for any fault in connection and
wiring.
- Replace the thermistor in question.
- Replace the DC controller PCB.
- Replace the thermistor in question.
- Replace the DC controller PCB.
-Check the mounting of the main/ sub/ shutter thermistors.
-Exchange the main/ sub/ shutter thermistors.
-Exchange the DC controller PCB.
- Check the connector of the main/shutter thermistor for any fault in
connection and wiring.
- Check the main/shutter thermistor for mounting condition.
- Replace the main/shutter thermistor.
- Replace the fixing heater unit.
- Replace the DC controller PCB.
- Check the connector of the main/shutter thermistor for any fault in
connection and wiring.
- Check the main/shutter thermistor for mounting condition.
- Replace the main/shutter thermistor.
- Replace the fixing heater unit.
- Replace the DC controller PCB.
of installation (voltage).
0015-5625