Canon imageRUNNER 5065 series Service Manual page 353

When only RLS Authentication is enabled, there may be a case you cannot login to device for the following reasons.
- Authentication server down
- Disconnection with authentication server due to network failure
In these cases, boot the device as MEAP SAFE mode from device service mode.
By booting the device as MEAP SAFE mode, login to SMS becomes available as Default Authentication is enabled. After login to SMS, set RLS Authentication
as Started, return the device to normal mode, and then login by RLS Authentication.
Setting for login by Password Authentication
1) In order to make a setting for login by Password Authentication, you need to login by RLS Authentication. Therefore, login by RLS Authentication.
Login screen (In case authentication method is SSO)
2) Select 'System Management' tab > 'Utility' tab > 'Application Management Function' tab.
3) In order to enable login by Password Authentication, tick SMS Installer Service (Password Authentication) radio button and then click [Start]. On the other hand,
in order to disable login by Password Authentication, clear the tick of SMS Installer Service (Password Authentication) radio button and click [Stop].
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Chapter 11
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