Canon imageRUNNER 5065 series Service Manual page 488

Chapter 16
Cause
# 754
The server has not been started up for transmission, or the network is
disconnected. Or, the target settings are wrong.
# 755
The TCP/IP settings are not operating normally, thus not permitting
transmission.
The appropriate IP address has not been set up.
When the machine is started up, its IP address is not assigned by means of
DHCP, RARP, or BOOTP.
# 756
In system control setup (user mode), 'use NetWare' is set to 'off' in NetWare
settings.
# 801
While e-mail is being transmitted or i-fax is transmitted/received, the
communication with the SMTP server encountered a timeout error because
of a factor associated with the main server.
While an SMTP connection is being used, the SMTP server has returned an
error.
The address setting is not correct.
When data is transmitted to the file server, an error has occurred owing to a
factor associated with the server.
An attempt has been made to transmit data to an address not authorized for
a write operation.
In the course of transmitting data (file server), it was found that there is a file
having the same name, and an overwrite operation to the file is prohibited.
In relation to transmission (file server), the folder name or the password that
has been specified is wrong.
# 802
In the system control setup (user mode), the settings of the SMTP server for
e-mail/i-fax are wrong.
The setting of the DNS server is wrong.
The attempt to connect to the DNS server has failed.
# 803
Before all pages have been transmitted, the target has cut off the network.
# 804
When an attempt is made to transmit to the file server, it has been found that
no match exits in the specified directory.
You are not authorized for access to the folder.
# 806
When an attempt to transmit to the file server is made, it has been found that
the specified user name or password is wrong.
The address specified for e-mail/i-fax transmission is wrong.
# 810
When an attempt is made to receive i-fax, a POP server connection error has
occurred.
While a connection is made to the POP server, an error has been returned by
the POP server.
While a connection is made to the POP server, a timeout error has occurred
owing to a factor associated with the server.
# 815
If a file that has been transmitted to the file server is being printed, you will
not be able to log in to the server in question.
# 818
The data that has been received is in a format that does not permit printing. Ask the source to change the file format and transmit it once again.
# 819
The data that has been received is of a type that cannot be handled (i.e., its
MIME information is illegal).
# 820
The data that has been received is of a type that cannot be handled (i.e.,
BASE64 or Unicode is illegal).
# 821
The data that has been received is of a type that cannot be handled (i.e., TIFF
interpretation error has occurred).
# 822
The data that has been received is of a type that cannot be handled (i.e., the
image cannot be decoded).
# 827
The data that has been received is of a type that cannot be handed (i.e., part
of its MIME information is not supported).
# 828
HTML data has been received.
16-14
Remedy
Check the server and the network. Check the settings of the target.
In user mode, check the TCP/IP settings.
In user mode, check the TCP/IP settings.
In user mode, check the TCP/IP settings.
In network settings of system control setup (user mode), set 'use NetWare' to 'on'.
1. Check to see that SMTP is operating normally.
2. Check the condition of the network.
1. Check to see if SMTP is operating normally.
2. Check the condition of the network.
3. Check the address setting.
4. Check the condition of the file server and the setting.
Check the address setting.
Change the setting of the file server so that overwriting may be permitted.
Check the address setting.
In the network settings under system control settings (user mode), check the SMTP
server name and the DNS server name. Check to see if the DNS server is operating
normally.
Try once again.
Check the address.
Set the server so that you will be authorized to access the folder.
Change the user name or the password of the address.
Check the address of the e-mail/i-fax in question.
1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
1. In user mode, check the POP server name setting.
2. Check the operation of the POP server.
3. Check the condition of the network.
Wait a while, and then try once again. Or, change the NetWare server settings of the
target, or stop PServer.
Ask the target to check the settings and transmit it once again.
Ask the source to check the settings and transmit it once again.
Ask the target to check the settings and transmit once again.
Ask the source to check the settings and transmit once again.
Ask the source to check the settings and transmit once again.
Ask the source to use a format other than HTML.