Canon imageRUNNER 5065 series Service Manual page 487

Cause
There is no paper.
The cassette is not fitted properly.
# 011
The original to be transmitted is not placed properly.
# 012
The target is out of recording paper, and transmission has failed.
# 018
There is no response to a redial attempt.
The target is engaged for a different communication, and transmission has
failed.
The settings do not match the settings of the target, and the transmission has
failed.
# 022
The particulars of the group address selected as the forwarding target may
have been deleted, or there is no more than a user box, thus causing the
transmission to fail.
The attempt to transmit to an address registered in the address book has
failed because the address has been removed from the address table while in
wait for transmission.
# 037
There is a shortage of memory, not permitting reception.
# 080
F code is not set on the target.
# 081
The appropriate password is not set on the target.
# 099
The transmission has been suspended in the middle.
# 102
There is a mismatch of F code or password.
# 107
There is a shortage of memory, not permitting transmission.
# 701
The group ID set when the job was introduced no longer exits. Or, the
password has been changed.
# 702
The memory is full, not permitting transmission.
# 703
The memory image area is full, not permitting further writing.
# 704
An error has occurred while an attempt is made to obtain address
information from the address book.
# 705
The image data size is in excess of the upper limit imposed on transmission
data size set in user mode, thus causing suspension of transmission.
# 706
An address table is being imported from or to the remote UI; or, a different
transmission component is being used.
# 711
All memory of the Box is used.
# 712
The Box is full of files.
# 713
The file has been removed from the Box before transmitting the URL.
# 751
The server is yet to start up. The network is disconnected. (The connection
to the target may have failed, or the connection may have been cut in the
middle.)
# 752
The SMTP server name of the e-main/i-fax in question may be wrong, or the
server in question is yet to start up. Or, the appropriate domain name or e-
mail address has not been set. Or, the network has been disconnected.
# 753
A TCP/IP error has occurred in the course of e-mail transmission. (e.g.,
socket, select error)
Remedy
Supply paper.
Fit the cassette correctly.
Start over from the beginning.
Ask the target to supply recording paper.
Check to make sure that the target is ready for communication; then, try once again.
Check to make sure that the target is ready for communication; then, try once again.
Check to make sure that the target is ready for communication; then, try once again.
Try transmitting once again.
Try once again.
Remove error files and unnecessary files to increase available memory.
Check the F code of the target, and start over.
Check the password of the target, and start over.
Start over.
Check the F code and the password of the target, and start over.
1. Decrease the resolution, and try once again.
2. Remove unnecessary files to increase available space.
Type in the correct group ID or the ID No. (using the keypad); then, start over.
1. Wait a while. Try again until the ongoing transmission of a job ends.
2. Try not to transmit to too many addresses at once; rather, try dividing the address into
smaller groups.
1. Wait a while. Try transmitting after the ongoing transmission of a job ends.
2. Remove files from the Box; if the operation still fails to return to normal, turn off and
then back on the main power.
Check the settings of the address, and try once again; if the operation is still not normal,
try turning off and then back on the main power.
Try changing the upper limit imposed on transmission data size as part of the
communication control settings of system control settings (user mode). When selecting
low resolution mode or using i-fax, try decreasing the number of images to send at one
time so that the transmission will not be in excess of the upper limit imposed on transfer
data size.
Start over once again.
Delete files from the Box.
Remove file from the Box.
Put the file in question back into the Box, and start over.
Check the target. Check the network.
Using the network settings of the system control setup (user mode), check the SMTP
server name, domain name, and e-mail address. Check to see that the SMTP server is
operating normally. Check the connection of the network.
Check the condition of the network cable and the connector. If the operation does not
return to normal, try turning off and then back on the main power of the machine.
Chapter 16
16-13