Canon imageRUNNER 5065 series Service Manual page 482

Chapter 16
Code Description
05XX /TMP_GEN is faulty.
06XX /TMP_FAX is faulty.
07XX /TMP_PSS is faulty.
08XX /PDLDEV is faulty.
09XX /BOOTDEV is faulty.
10XX /APL_MEAP is faulty.
11XX /APL_SEND is faulty.
12XX /APL_KEEP is faulty.
13XX /APL_LOG is faulty.
FFXX There is an error in a partition that cannot be identified.
E604 The image memory is faulty or inadequate.
0000 The memory is inadequate for the model.
E609 The hard disk is faulty.
0008 At time of start-up, the HDD fails to reach a specific temperature within a
specific period of time.
0009 At time of a sleep shift, the temperature is below a specific level.
E610 The HDD encryption key is faulty. (hardware composition error, initialization error, ID key error, ID processing error)
0001 There is no encryption board.
0002 The memory configuration is inadequate for the use of encryption.
0101 The attempt to initialize the memory used for storage of the key has failed. - Turn off and then on the main power.
0102 The attempt to initialize the encryption processing area has failed.
0201 There is an error in the encryption processing area.
0202 There is an error in the encryption processing area.
0301 The attempt to create an ID key has failed.
0302 A fault has been detected in the encryption key.
0303 A fault has been detected in the encryption key.
0401 An error has been detected at time of coding.
0402 An error has been detected at time of decoding.
0501 error in the document management information on /FSTDEV
E611 retried reboot due to SRAM crash and the like during the shutdown recovery job execution
0000 SRAM data were broken and the stored job information cannot be read; this
causes the repeated reboot trials to recover the power shutdown, and thus
the redundant job transmission. This phenomenon triggers E code.
E612 error in postponement
Timing: when starting the host machine
0000 other errors
Unlikely errors except the errors shown below
Write the correct license and new serial numbers and turn off/on the power
switch.
0001 error in the license checksum
Unmatched license checksum
0002 error in the machine code
Different machines are specified by the old and new machine codes,
respectively.
0003 error in the new serial number
No data is entered in the new serial number field
0004 error in old serial numbers
The license serial number is unmatched with SoftID
0005 error in postponement
The license is written although postponement has already been performed
once.
E674 There is a fault in the communication between the fax controller PCB (2-line) and the main controller PCB.
0001 An attempt to set fax device mode has failed.
E710 There is a fault in IPC initialization.
0001 At time of power-on, the communications IC on the main controller PCB
does not become ready within 3 sec after start-up.
0002 At power-on, the machine communication IC has detected an error.
E711 There is a fault in the IPC communication.
0001 After power-on, the occurrence of an error has been written 4 times in 1.5
sec to the error register of the communications IC on the main controller
PCB.
0002 After power-on, the machine communication IC has detected an error.
E713 There is a sorter IPC error.
0000 An error has been detected in the sorter communication IC.
E717 There is a fault in the communication with the NE controller.
After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
16-8
Remedy
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- See details for E602.
- Add memory.
- Replace the hard disk.
- Replace the DC controller PCB.
- Check the hardware composition.
- Turn off and then on the main power.
This error will reset all content on the HDD.
- Turn off and then on the main power.
Clear SRAM to cancel the shutdown recovery job.
Write the correct license and new serial numbers and turn off/on the power
switch.
- Turn off and then on the main power.
- Check the connection of the cable between the fax controller PCB (2-line)
and the main controller PCB.
- Replace the ROM DIMM of the fax controller PCB (2-line).
- Replace the fax controller PCB (2-line).
- Replace the main controller PCB.
- Check the connection of the cable.
- Check the connection of the cable.
- Check the connection of the cable.
- Replace the finisher controller PCB.
- Replace the DC controller PCB.