Barco DP2K-12C Service Manual page 72

4. Troubleshooting
Code 5833: "ti-link-decryptor - logical marriage tamper event" (Error)
Situation
The ICP and link decryptor are not a
couple.
Code 5834: "ti-link-decryptor - physical marriage tamper event" (Error)
Situation
The ICP and/or link decryptor have
been removed and inserted again.
Code 5835: "ti-link-decryptor - security log is almost full" (Error)
Situation
The security log almost full indicates
that there are less than 512 log
entry locations available in the link
decryptor log before the log is full.
The attached server needs to read
the log which will clear the log of the
projector.
Code 5836: "ti-link-decryptor - security log is full" (Error)
Situation
The Security Log is full indicates that
there is no more room to write log
entries in the link decryptor log file.
Code 5837: "ti-link-decryptor - read system status failed " (Error)
Situation
Link decryptor is not correctly seated.
Code 5850: "imb - no communication" (Error)
Situation
No communication with media block
68
Solution
This means one of both has been replaced. You need to marry both. Start the
clear security warning procedure. See "Authorization to clear security warning on
the projector", page 245. Together with this error you will always have an error
"ti-link-decryptor physical marriage tamper event".
Brief procedure to clear the security warning and marriage ICP and decryptor:
1. Ensure the cover plate of the Light Processor compartment is properly installed.
2. Ensure that all boards in the Card Cage are properly installed.
3. Start up the projector.
4. Initiate authorization by holding the security key in the security socket (image 4-37).
5. Enter the pin code within 5 seconds.
Solution
You need to remarry both. Start the clear security warning procedure. See "Authorization
to clear security warning on the projector", page 245.
Brief procedure to clear the security warning and marriage ICP and decryptor:
1. Ensure the cover plate of the Light Processor compartment is properly installed.
2. Ensure that all boards in the Card Cage are properly installed.
3. Start up the projector.
4. Initiate authorization by holding the security key in the security socket (image 4-37).
5. Enter the pin code within 5 seconds.
Solution
When this warning is active, the DCI compliant server needs to extract the log data (via
ASM/TLS session) from the link decryptor Security Log. This can take some time. Reads
of the security log by any other entity/means will not impact this warning.
Solution
When this error is active, the DCI compliant Server needs to extract the log data (via
ASM/TLS session) from the link decryptor Security Log. Reads of the security log by any
other entity/means will not impact this error. This error will remain active until the Server
reads enough log entries to create room for 512 log entries. This can take some time.
Playback will be prohibited (black image) as long as this error is active.
Solution
Reseat the link decryptor.
If problem remains, replace link decryptor. See "Replacement of the Link Decryptor",
page 243.
Solution
Check if the media block is well seated.
Replace the media block.
R5905043 DP2K-12C/11CX 19/02/2018