Troubleshooting Checklist - Barco DP2K-12C Service Manual

4.1

Troubleshooting checklist

Code 5003: "light sensor - no communication" (Error)
Situation
No communication with the Light
Sensor Module (CLO).
Image 4-1
Code 5004: "lamp - no communication" (Error)
Situation
Lamp House is not correctly installed.
Wrong Lamp House detected in lamp
compartment of the projector.
No communication with the Lamp
House.
R5905043 DP2K-12C/11CX 19/02/2018
Solution
1. Reboot the projector:
a) Turn off the Lamp and cool down the Lamp for at least 1 minute if hot.
b) Switch off the power of the unit and wait for at least 15 seconds.
c) Switch on the power of the unit and respect normal startup procedure.
2. Check / Reseat the wiring (reference 1 of image 4-1) between the CLO module
and with the Signal Backplane.
Note: To access the Signal Backplane the top cover of the Card Cage has to be
removed. Removing the top cover will lead to an authorization request upon startup.
3. If the problem remains, replace the CLO module. See chapter "Replacement of
the Light Sensor Module", page 151.
1
Solution
Check if the Lamp House is properly installed. Ensure that the three fixation screws
(reference 2 of image 4-2) of the Lamp House are fastened.
Replace the Lamp House with a compatible Lamp House for this projector.
1. Check if the blue socket (reference 3 of image 4-3) of the Lamp House is not
damaged.
2. Check if the blue socket (reference 4 of image 4-3) in the lamp compartment is
not damaged (front side and back side).
3. Check if the wire unit (reference 5 of image 4-3) is connected with the blue socket
in the lamp compartment and is plugged in its socket on the Signal Backplane
(reference 6 image 4-3).
4. Replace the Integrated Cinema Controller board. See "Removing a board in the
card cage", page 213
5. Replace the Signal Backplane. See "Replacement of the signal back plane", page
231.
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4. Troubleshooting
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