Troubleshooting The Presentation Display - Cisco TelePresence System TX9000 Assembly, Use & Care, And Field-Replaceable Unit Manual

Chapter 15 First-Time Setup
Start a test pattern display for the display by completing the following steps:
Step 1
a.
b.
c.
Turn on the display.
Step 2
If the display does not show a test pattern, see the
on page 15-27
From Cisco TelePresence System Administration, click Set LCD Defaults to automatically configure
Step 3
the display for use with the Cisco TelePresence system.
Although the 40-inch display ships with a remote control, Cisco strongly recommends that you not make
Note
any adjustments or changes from the factory default settings. The TelePresence system restores the
display to its factory default settings each night and any overrides to the default settings will not persist.

Troubleshooting the Presentation Display

Use
Table 15-6
Problem
Test pattern is not displayed.
Test pattern is not displayed.
Test pattern is not displayed.
OL-27038-01
From the Cisco TelePresence Administration GUI, select Troubleshooting > Hardware Setup,
then click the Presentation Devices radio button.
Select the Test Pattern radio button.
Click Start to begin the test.
to attempt to fix the problem.
Table 15-6 to troubleshoot problems with the presentation display.
Troubleshooting Chart for Presentation Display Problems
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
"Troubleshooting the Presentation Display" section
Possible Cause
Display power switch is off.
Power cable is not connected.
Video cable connector is not
connected to the presentation
display or to the primary codec,
or cabling is not correct.
Setting Up CTS Components
Possible Solution
Check presentation display
power switch on the rear of the
display.
Check to see if the LED on the
presentation display is
illuminated; it can be either
green or yellow. If the LED light
is not illuminated, make sure that
the power cable is plugged in.
Check that the presentation
display is cabled correctly.
Check the cabling diagram that
is included with the system. For
more information, see
Chapter 10, "Connecting and
Routing the Cables."
15-27