Cisco TelePresence System TX9000 Assembly, Use & Care, And Field-Replaceable Unit Manual page 370

Setting Up CTS Components
Selecting the Light Level
When adjusting the images on the display screens for the Cisco TelePresence system, you must take the
color temperature of the ambient light in the room into consideration. For more information about
ambient light, see the
Chapter 2, "Room Requirements for the TX9000 and TX9200 Systems."
Troubleshooting Displays
Use Table 15-1
Table 15-1
Problem
Power-on test indicates the
displays turn on in the
wrong sequence. The
normal power on sequence
is the left, center, then right
display screen.
No image.
No image.
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
15-8
"Lighting Considerations For the TX9000 and TX9200" section on page 2-8
to troubleshoot problems with the images on the displays.
Troubleshooting Chart for Display Problems
Possible Cause
Video cable is not connected to its
corresponding codec connector.
Ethernet cable from secondary
codec is not plugged into the
correct port on the primary codec.
Power cable is not plugged in.
Power switch on the back of the
display is off.
Video cable is not connected.
Chapter 15 First-Time Setup
Action
Check that the cable from each
display is plugged into the correct
connector on its corresponding
codec.
Plug the video-to-video cable into
the display connector on the
correct codec, as follows.
Plug the center display into the
•
primary codec.
Plug the participant's left
•
display into the left secondary
codec.
Plug the participant's right
•
display into the right
secondary codec.
Check power connections and
switches on each display.
(CTS-1000 only) Check that the
LED is lit at the bottom front of
each display and is either green or
amber.
Contact Cisco technical support if
you are certain that the cabling is
correct and power is applied to the
system, but no image is seen on the
display.
OL-27038-01
in