Working With The Channel Monitor - Avaya CallPilot 1002rp Maintenance And Diagnostics

Using Avaya CallPilot® Manager to monitor hardware

Working with the Channel Monitor

The Channel Monitor shows the status of call channels. The call channels are the connections
between the server and the switch that carry the call signals to CallPilot.
To view or work with call channel states
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click Maintenance→Channel Monitor.
3. Do one of the following:
4. Click Courtesy Stop, Stop, or Start as required.
62 Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Note:
If the buttons are not available, wait a few seconds for the screen to refresh.
Result: The Channel Monitor screen appears, showing the DS30X (also known as
DS0) channels associated with each DS30X link.
Note:
For an explanation of the channel states, refer to the CallPilot Manager online
Help.
IF you want to stop or start
all of the channels associated with a
DS30X link
only one or several channels that are
associated with a DS30X link
Result: If you clicked Courtesy Stop or Stop, you are asked to confirm the Courtesy
Stop or Stop. Click OK.
The selected channels change to off-duty or on-duty status, according to the action
you chose.
Note:
If the buttons are not available, wait a few seconds for the screen to refresh.
THEN
select the check box to the left of the
DS30X link that you want to stop or
start.
Repeat this step for each DS30X link.
select the check box for each channel
that you want to stop or start.
December 2010