7. View the state of the selected component in the State box.
Starting and stopping components
Introduction
When you stop a component, you take it out of service and prevent it from operating. You must
stop a component before you can replace it (if the component is replaceable) or run a diagnostic
test on it.
To bring an out-of-service component back into service, you must start it.
Start and stop components from the Maintenance section on the Maintenance page.
Important:
Avaya recommends that, if possible, you courtesy stop a component. Courtesy stop is
available only at the individual channel level.
To courtesy down CallPilot, use the following:
• Multimedia Monitor: to courtesy stop a range of multimedia channels
• Channel Monitor: to courtesy stop a range of call (DS30X, also known as DS0)
channels
For instructions, see
page 70.
Stop versus courtesy stop
The following two methods of taking a component out of service allow you to choose how active
calls are affected:
Avaya CallPilot® 201i Server Maintenance and Diagnostics
The following illustration shows the Maintenance section for an MPC-8 card:
Section C: Working with the Multimedia and Channel Monitors
Starting and stopping components
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