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Monitoring multimedia hardware
5. Repeat steps
6. If the solution to the problem is not apparent, make a note of the event codes and
Event Browser
Use the Event Browser to investigate a series of events that occurred around the time an alarm
was raised. The event listing can help you determine the root cause of a problem.
About events
The Event Browser displays events that are recorded in the server log. Each event identifies
the time the event occurred, the object that generated the event, and the cause of the event.
Events are classified as Information, Minor, Major, or Critical. By default, the Event Browser
displays the latest 100 critical events.
To investigate using the Event Browser
1. Run CallPilot Manager and log on.
2. In CallPilot Manager, click System > Event Browser.
3. Click an event that appears to be related to the problem, or click an event that
4. View the description and recovery action.
5. Repeat steps
6. If the solution to the problem is not apparent, contact your Avaya technical support
46
Avaya CallPilot® 1005r Server Maintenance and Diagnostics
3
on page 45 and
continue the investigation by using the Event Browser (see
page 46).
Result: The Event Browser screen appears.
occurred near the time the alarm was raised.
Result: A description of the event appears in a new Web browser window.
3
on page 46 and
representative.
Note:
For information about how to use the Event Browser, see the CallPilot Manager
online Help.
4
on page 45 for more alarms, if necessary.
4
on page 46 for more events, if necessary.
Event Browser
on
December 2010
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