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Interpreting POST diagnostics
This section provides an explanation of the POST diagnostic codes.
POST beep codes
If an error occurs before video initialization, POST emits beep codes that indicate errors in
hardware, software, or firmware.
A beep code is a series of separate tones, each equal in length. Record the beep code
sequence before calling Avaya technical support.
Important:
Some POST beep codes are fatal and may require that you replace the Single Board Card
(SBC). See the table below for more information about beep codes.
Table 2: POST beep codes
Beep count
1
2
3
4
5
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
If the server halts before POST is finished, the server emits a beep code indicating
that a fatal system error requires immediate attention. See
diagnostics
on page 21 for details.
If POST can display a message on the monitor, the server emits two beeps as the
message appears.
Record the message that appears on the monitor and the beep code that you hear.
This information is useful if you need assistance from your technical support
representative.
Error message
Refresh Failure
Parity Error
Base 64KB Memory
Failure
Timer Not
Operational
Processor Error
Description
The memory refresh circuitry of the processor board
is faulty.
A parity error was detected in the base memory (the
first block of 64 kbytes) of the system.
A memory failure occurred within the first 64 kbytes of
memory.
A memory failure occurred within the first 64 kbytes of
memory, or Timer #1 on the processor board failed to
function properly.
The Central Processing Unit (CPU) on the processor
board failed to function properly.
Interpreting POST diagnostics
Interpreting POST
December 2010
21
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