116-321 System Software Rap; 116-322 Webdav S/W Fail Rap - Xerox workcentre 5335 series Service Manual

116-321 System Software RAP

An internal controller error shut down the processor.
Initial Actions
Power Off/On
Procedure
• Check the installation of the DDR DIMM.
• Reload Software (GP 16).
• Remove and re-install or replace the System Memory and Page Memory DIMM
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• If the problem persists, replace the ESS PWB
Initial Issue
WorkCentre 5335 Family Service Documentation
(PL 35.2).
(PL 35.2).
07/2011
BUS Updated 12/2011

116-322 WebDAV S/W Fail RAP

Due to an error in software processing, subsequent processes cannot be performed.
Procedure
• Power Off/On
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace RAM DIMM on ESS PWB
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB)
2-853
(PL 35.2)
Status Indicator RAPs
116-321 , 116-322