127-315 Thinprint S/W Fail Rap; 127-320 Dfe Critical Fail Rap - Xerox workcentre 5335 series Service Manual

127-315 ThinPrint S/W Fail RAP

Thin Print-related fatal error
Primary Causes
Problem occurred during software processing, and processing cannot be continued further.
Procedure
• Turn the power OFF then ON. If the problem persists, perform the following procedure to
repair it.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
• Replace RAM DIMM on ESS PWB (PL
• Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
Status Indicator RAPs
127-315 , 127-320
35.2)
BUS Updated 12/2011

127-320 DFE Critical Fail RAP

An error occurred in the connection to the DFE. Or, the DFE needs to treat the device as Sys-
temFail.
Procedure
Take the corrective actions based on the Fault Code displayed in the DFE monitor, then
reboot the system.
If the problem persists, perform the following procedures.
1. Check the connection to the DFE.
2. Check the device settings.
3. Check the DFE HW.
4. Check the device HW.
07/2011
2-992
Initial Issue
WorkCentre 5335 Family Service Documentation