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036-536 White Line Transfer Error (Decomp) RAP
BSD-ON:
BSD 34.1 - FAX
•
White line transfer to decoded DICEP error occurred in data conversion.
•
(G4) Presentation received an illegal event.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Initial Issue
WorkCentre 5335 Family Service Documentation
036-537 No RTC during Data Convert RAP
BSD-ON:
BSD 34.1 - FAX
•
RTC was not detected in data conversion.
•
(G4) Presentation received an illegal event.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-701
BUS Updated 12/2011
GP 13
(PL
18.5).
036-536, 036-537
Status Indicator RAPs
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