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Cause
A failure that cannot be repaired has
occurred during printing.
The transport protocol that matches the
computer is not selected.
The data type of the print data the machine
tries to process is different from the data
type of the print data sent from a computer.
The specified printer language is different
from the printer language of the print data.
The printer driver attached to the machine
is not used (a printer driver from other man-
ufacturers is used).
Precautions and Limitations
The following describes the precautions and limitations for TCP/IP (LPD).
Machine Settings
•
IP addresses are managed in a whole system. Consult with the Network Administrator
thoroughly before perform setting.
•
Depending on the network environment, perform the subnet mask and gateway settings if
necessary. Consult with the Network Administrator to set necessary settings.
•
If a memory becomes insufficient when [Enabled] is set for the port status, the port status
may be automatically reset to [Disabled]. In this case, [Disabled] an unused port or
change the memory allocated capacity.
•
Depending on the usage environment, set the receiving buffer capacity [lpd (Spool)] size.
When the receiving buffer capacity [lpd (Spool)] size is smaller than the sent data, the
data may not be able to be received.
Computer Settings
•
IP addresses are managed in a whole system. Consult with the Network Administrator
thoroughly before perform setting.
•
To perform network settings (such as IP address), etc. on the host used under NIS (Net-
work Information Service) management, consult with the NIS Administrator.
At Power OFF
Before turning the machine OFF, take note of the following:
•
When [Memory] is set for [lpd (Spool)]
All the print data including the data being printed that have been spooled in the machine
memory will be deleted. When the power is turned ON again, no print data remains.
However, if the power is turned OFF immediately after print instruction, the print data may
be stored on the computer. In this case, even if a new print instruction is issued after the
power is turned ON, the stored print data will be printed first.
•
When [Hard Disk] is set for [lpd (Spool)]
Initial Issue
WorkCentre 5335 Family Service Documentation
Table 9 Windows NT 4.0, Windows2000, Windows Xp, and Windows Server 2003
Check Method
Check if an error is displayed on the Operation Panel display.
Check the selected transport protocol.
-
Check the specified printer language and the printer language of
the print data.
Check if the printer driver that was provided with this machine has
been selected.
BUS Updated 12/2011
Corrective Action
Turn the power OFF then ON.
Wait for the display to light off and turn ON the power again.
Select the transport protocol that matches the computer.
Make settings so that Ctrl-D will not be output.
Specify the printer language that matches the printer language in the
print data.
Select the printer driver that was provided with this machine.
If it is not found in the selection items, install and select the printer driver
that was provided with this machine.
All the print data including the data being printed that have been spooled in the machine
hard disk will be saved. When the power is turned ON again and a new print instruction is
issued, the stored print data will be printed first.
•
When [Do not spool] is set for [lpd (Spool)]
All the print data including the data being printed that have been spooled in the machine
receiving buffer will be deleted. When the power is turned ON again, no print data
remains.
However, if the power is turned OFF immediately after print instruction, the print data may
be stored on the computer. In this case, even if a new print instruction is issued after the
power is turned ON, the stored print data will be printed first.
At Printing
•
When [Hard Disk] or [Memory] is set for [lpd (Spool)]
When the machine starts receiving print data and the print data size is larger than the
HDD spool area or memory remaining capacity, the print data will not be received.
NOTE: If the print data exceeds the receiving capacity, some computers will resend data
immediately. In this case, the computer looks like stopped. As a corrective action for this,
abort sending the print data on the computer.
•
When [Do not spool] is set for [lpd (Spool)]
When a print request is received from a computer, the print requests from other comput-
ers cannot be received.
•
When a computer IP address or name has been changed
When a computer IP address or name has been changed, the inquiry and cancellation of
processes from the main processor cannot be performed properly. Turn the machine OFF
then ON when no print data is stored in the machine receiving buffer.
NOTE: The print cancellation/forced output processes of the print data stored in the
machine receiving buffer can be operated from the machine Operation Panel. Refer to "11
Job Check" in "User Guide" for more information on how to operate.
07/2011
2-1027
Status Indicator RAPs
OF 16-1
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