116-386 FAX Cable Insertion Error RAP
BSD-ON:
BSD 34.1 - FAX
Incorrect USB port used for FAX.
Procedure
1.
Turn off machine power.
2.
Connect the Fax USB cable to the correct USB port.
3.
Turn on machine power.
Status Indicator RAPs
116-386 , 116-388
116-388 HD Not Installed RAP
BSD-ON:
BSD 16.1 - ESS
BSD-ON:
BSD 34.1 - FAX
1.
The system detected that the HDD was not installed, even though the system configura-
tion (with Fax and Finisher) requires a HDD.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Perform
All customer data on the HDD (customer's files/configuration such as mailboxes, scanned
documents, user IDs and account IDs for accounting) will be deleted.
1.
Job Log Clear Mode
2.
HDD Initialize Mode
3.
HDD Format Mode
•
Replace HDD
•
Replace ESS PWB
07/2011
2-882
BUS Updated 12/2011
(PL
35.2).
Hard Disk Failure Prediction
GP 14
- only the first 3 parts - make sure to follow sequence and heed cautions
CAUTION
(PL
35.2)
(PL
35.2) (If not fixed by this, reinstall the original ESS PWB)
WorkCentre 5335 Family Service Documentation
Test.
Initial Issue