033-582 Mismatched Ability Rap; 033-583 Temporary Unavailable Rap - Xerox workcentre 5335 series Service Manual

033-582 Mismatched Ability RAP

BSD-ON: BSD 34.1 - FAX
SIP connection was rejected due to inconsistency in capability information.
Procedure
• Check setting on SIP server acting between two machines.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic GP 13
• Replace the FAX PWB (PL 18.5)
Status Indicator RAPs
033-582, 033-583
033-583 Temporarily Unavailable RAP
BSD-ON: BSD 34.1 - FAX
Destination of SIP communication is temporarily short of resources and rejected connection.
Procedure
• Retry fax job later.
• Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
• Disconnect then reconnect the PWB's in the FAX Module
• Check the sw version of the fax & controller sw - update if required
• Perform FAX Diagnostic
• Replace the FAX PWB
07/2011
2-560
BUS Updated 12/2011
GP 13
(PL 18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue