124-392 CRUM OEM Fail SYS 1 (2) RAP
System Fail. One of CRUM OEM destinations is different from the others (SYS 1). #Case-(2).
One of the CRUM OEM destinations stored in three positions does not match (Data stored in
the ESS PWB
(PL
35.2) does not match).
Procedure
•
(Software available for
Machine ID/Billing
Enter
Machine ID/Billing
Data. Master the MCU to resolve the problem. If the problem per-
sists, replace the Cont PWB.
(Software unavailable for
Machine ID/Billing
Reload Firmware
(GP
16). Extract the EEPROM from and reinsert it into the ESS PWB
(PL
35.2). If the problem still persists, replace the ESS PWB
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP
Status Indicator RAPs
124-392, 124-393
Data)
Data)
(PL
35.2).
BUS Updated 12/2011
124-393 CRUM OEM Fail SYS 2 (2) RAP
System Fail. One of CRUM OEM destinations is different from the others (SYS 2). #Case-(2).
One of the CRUM OEM destinations stored in three positions does not match (Data stored in
the ESS PWB
(PL
35.2) does not match).
Procedure
•
(Software available for
Machine ID/Billing
Enter
Machine ID/Billing
Data. Master SYS2 to resolve the problem. If the problem per-
sists, replace the Cont NVM and the Cont PWB in order.
(Software unavailable for
Machine ID/Billing
Reload Firmware
(GP
16). If the problem still reoccurs, replace the ESS PWB
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP
07/2011
2-984
Data)
Data)
(PL
Initial Issue
WorkCentre 5335 Family Service Documentation
35.2).