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035-713 T2 Timeout after Sending FTT RAP
BSD-ON:
BSD 34.1 - FAX
No response signal was returned from the receiving Fax after the FTT (Failure To Train) signal
was sent.
Procedure
•
Fax phone line may also carry a DSL (Digital Subscriber Line) internet signal, but this is
not supported by the hardware.
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
035-713, 035-714
035-714 DCN Received after NSC/DTC RAP
BSD-ON:
BSD 34.1 - FAX
•
Incorrect password
•
No originals for polling
•
Paper jam on the receiving Fax
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-656
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue
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