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034-721 Format, Contents Error RAP
BSD-ON:
BSD 34.1 - FAX
Upper layer primitive format error, Content error.
Initial Actions
Power OFF/ON
Procedure
•
Verify software version, if required, upgrade to the latest version.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5).
Status Indicator RAPs
034-721, 034-722
034-722 Suspension Timeout RAP
BSD-ON:
BSD 34.1 - FAX
There is an internal fax communication error during preparation to transmit the fax.
Procedure
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-608
BUS Updated 12/2011
GP 13
(PL
18.5).
WorkCentre 5335 Family Service Documentation
Initial Issue
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