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027-547 SMB Protocol Error 4-007 RAP
SMB protocol error. An invalid character was detected in the specified domain name.
Procedure
On the Active Directory domain controller, select the [Start] menu → [All Programs] →
1.
[Administrative Tools] → [Active Directory Domains and Trusts].
2.
In the left pane of the "Active Directory Domains and Trusts" window, select [Active Direc-
tory Domains and Trusts] → [Domain], then right-click and select [Properties].
3.
After selecting the [General] tab in the [Domain Properties] window, check the domain
name for [Domain Name (Windows 2000 or earlier)].
< When this error occurred during SMB Scanner >
1.
The system administrator is to check the domain name and set it correctly.
Status Indicator RAPs
027-547, 027-548
027-548 SMB Protocol Error 4-008 RAP
SMB protocol error. An invalid character was detected in the specified domain name.
Procedure
Check with the network administrator for the domain name.
How to check the user name:
1.
Common Operation 1. On the Active Directory domain controller in which the User Infor-
mation was set, select the [Start] menu → [All Programs] → [Administrative Tools] →
[Active Directory Users and Computers].
2.
Common Operation 2. In the left pane of the Active Directory Users and Computers win-
dow, select [Active Directory Users and Computers [Server]] → [Domain] → [Users] to
list the user information.
3.
Common Operation 3. In the right pane of the Active Directory Users and Computers win-
dow, right-click target user and select [Properties].
4.
After selecting the [Account] tab in the [User Properties] window, check the user name for
[User Logon Name (Windows 2000 or earlier)].
< When this error occurred during SMB Scanner >
1.
The system administrator is to set the user name correctly.
07/2011
2-464
BUS Updated 12/2011
Initial Issue
WorkCentre 5335 Family Service Documentation
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