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Cause
The default device name setting is wrong.
No directory tree name is set.
Context is not set in place.
Another printer object has been connected. Use NWADMIN from the workstation to check that a correct object
The NetWare port is not enabled.
The file server is down.
A printer with the same device name exists
on a network.
The NetWare port is not enabled.
2.
Check at [Printing not performed as desired]
Cause
Different printer languages are set in the
print data and the main processor.
3.
Check at [Printer failure not notified]
Cause
The notifier is not registered in the notifier
list of the print server.
4.
Check at [Job completion not notified]
Cause
The NOTIFY option was not set for sending
print data from a workstation.
Initial Issue
WorkCentre 5335 Family Service Documentation
Table 4 Printing Not Performed
Check Method
Print "System Settings List" to check the lower 6 digits (3 bytes) of
the Ethernet address.
Print the "System Settings List" to check if a tree name is set.
Print the "System Settings List" to check if a context is set.
has been allocated in the Layout Information of the desired print
server.
Print the "System Settings List" to check if the NetWare port is
enabled.
Turn OFF the machine and use NWADMIN from the workstation to
check that the appropriate printer object status is set to job
standby.
Print the "System Settings List" to check if the network number
remains [0000000] (NetWare server down) when the IPX/SPX is
being used.
Also check if the IP address remains [0.0.0.0] (Fixed IP address
not set, or address providing server (DHCP) is down) when TCP/
IP is used.
Table 5 Printing not performed as desired
Check Method
Check the printer language in the main processor.
Table 6 Printer failure not notified
Check Method
Use PCONSOLE from the workstation to check that the user
name of a job sender or the group name to which the job sender
belongs is registered in [Print Server Information] > [Printers] >
[Environment Settings for Printer xxx] > [Notification].
Table 7 Job completion not notified
Check Method
Check that the NOTIFY option is set for sending print data.
BUS Updated 12/2011
Corrective Action
1. Use a correct Ethernet address to set the device name.
2. Set the device name to other than the default value.
Set a tree name.
Set the Context.
1. Use the CentreWare Utilities CD-ROM from the workstation to set the
file server name/tree/context/operation mode correctly.
2. Use the CentreWare Internet Services from the workstation to set the
file server name/tree/context/operation mode correctly.
Enable the NetWare port.
Search for a target file server from [Network Computers].
Use the CentreWare Utilities CD-ROM from the workstation to set a dif-
ferent device name.
For IPX/SPX, activate the NetWare server.
For TCP/IP, set a fixed IP address or activate the address providing
server (DHCP).
Corrective Action
Match the printer languages set in the print data and the main proces-
sor.
Corrective Action
Register the user name of a job sender or the group name to which the
job sender belongs in [Notification].
Corrective Action
Set the NOTIFY option for sending print data from a workstation.
07/2011
2-1025
Status Indicator RAPs
OF 16-1
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