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033-553 No Mailbox/Relay RAP
BSD-ON:
BSD 34.1 - FAX
F code sent from the machine on the other end requests a function which this fax machine
does not have.
Procedure
•
Ask sender to check if wrong F code was entered.
•
Retry fax job later.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB
(PL
18.5)
Status Indicator RAPs
033-553, 033-554
033-554 Wrong Password/Receive RAP
BSD-ON:
BSD 34.1 - FAX
Received Fax message without password or password not matched. Communication discon-
nected because of Direct Mail prevention function.
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB's in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
•
Replace the FAX PWB
07/2011
2-548
BUS Updated 12/2011
GP 13
(PL
18.5)
WorkCentre 5335 Family Service Documentation
Initial Issue
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