Mitel 6867i Administrator's Manual page 489

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Custom
The Custom mode allows you to configure CFWD for a specific account or all accounts.
You can configure a specific state (All, Busy, and/or No Answer) for each account
independently or all accounts. On the 6863i/6865i IP phones, you can set all accounts
to ALL On or ALL Off. On the 6867i/6869i/6873i IP phones, you can set all accounts
to All On, All Off, or copy the configuration for the account in focus to all other accounts
using a CopytoAll softkey.
Notes:
1. If there is no CFWD key configured on the phone or it is removed, you can still
set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
2. If there is only one account configured on the phone, then the mode setting is
ignored and the phone behaves as if the mode was set to "Phone".
3. When configuring a CFWD state (All, Busy, No Answer) for an account, you
must configure a CFWD number for that state in order for the state to be enabled.
5. Click Save Settings to save your changes.
The change takes effect immediately without a reboot.
6. Click on Basic Settings->Account Configuration.
Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is
enabled and your phone is configured with the Assistant's role, an additional
Forward Filtering option may be available on the Account Configuration page. For
information on the BroadWorks Executive and Assistant Services feature, refer to
"BroadSoft BroadWorks Executive and Assistant Services"
details on how to configure and utilize Forward Filtering, please refer to the
respective phone model's Mitel SIP Phone User Guide.
7. For each account, enable CFWD state by placing a check mark in one or more of the
following "State" fields:
• All
• Busy
• No Answer
Operational Features
on page 6-59. For
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