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Mitel 6863i Release Notes

6800 series
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Download this manual See also: Administrator's Manual, Configuration Manual
Mitel 6800 Series SIP Phones
58014472 REV02
4.2.0 SERVICE PACK 1 RELEASE NOTES

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  • Page 1 Mitel 6800 Series SIP Phones 58014472 REV02 4.2.0 SERVICE PACK 1 RELEASE NOTES...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Table of Contents About This Document ............1 Release Notes Topics .
  • Page 4 Contacting Mitel Support........

  • Page 5: About This Document

    This document provides details on new features and/or issues resolved for the Mitel 6800 series (6863i, 6865i, 6867i, 6869i, and 6873i) SIP phones for Release 4.2.0 Service Pack (SP) 1. Note: This release applies to the phone models mentioned above only.

  • Page 6: General Information

    • 6867i • 6869i • 6873i BOOTLOADER REQUIREMENTS This release of firmware is compatible with the following Mitel SIP portfolio product bootloader versions: • 6863i: Boot2 1.0.0.0 or higher • 6865i: Boot2 1.0.0.0 or higher • 6867i: Boot2 1.0.0.6 or higher •...

  • Page 7: Important 6800 Series Sip Phone Firmware Upgrade Information

    About This Document IMPORTANT 6800 SERIES SIP PHONE FIRMWARE UPGRADE INFORMATION WARNING: DO NOT ATTEMPT TO UPGRADE YOUR PHONE TO RELEASE 4.2.0 SP1 FROM A RELEASE LOWER THAN 4.2.0 WHEN IN WEB RECOVERY MODE. DOING SO WILL CAUSE YOUR PHONE TO BECOME NON-OPERATIONAL. IMPORTANT M685I EXPANSION MODULE FIRMWARE DOWNGRADE INFORMATION If you upgrade your phone from a release lower than 4.2.0 to Release 4.2.0 SP1 and an M685i...

  • Page 8: New Features In Release 4.2.0 Sp1

    Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Mitel’s documentation suite. Refer to those documents for more information about the applicable feature.

  • Page 9: Call History Softkey Support

    New Features in Release 4.2.0 SP1 FEATURE DESCRIPTION Call History Softkey Support A new "Call History" softkey type has been implemented in Release 4.2.0 SP1. When pressed, the Call History softkey allows users the ability to directly access the list of all calls in the (For Administrators and Users) Call History.

  • Page 10: Interoperability Support For Xmpp-Based Broadsoft Uc-One Services

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes FEATURE DESCRIPTION Interoperability Support for The SIP phones are now interoperable with the following XMPP-Based BroadSoft UC-ONE Extensible Messaging and Presence Protocol (XMPP)-based Services BroadSoft UC-ONE services and features: • Presence (For Administrators and Users) •...

  • Page 11: Additional Information

    Additional Information ADDITIONAL INFORMATION CONFIGURATION FEATURES DIRECTORY LOOSE NUMBER MATCHING ENHANCEMENTS By default, if an incoming call’s phone number is identical to a phone number corresponding to a directory entry, the phone will automatically display the name defined for the respective directory entry instead of the information provided in the SIP header (e.g.
  • Page 12 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Configuring the Directory Loose Number Matching Feature Using the Configuration Files Use the following parameter to configure the directory loose number matching feature: PARAMETER – CONFIGURATION FILES directory digits match startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies how many digits of an incoming call’s phone number the...

  • Page 13: Broadsoft Broadworks Remote Office Support

    Additional Information BROADSOFT BROADWORKS REMOTE OFFICE SUPPORT Note: This feature is applicable to the 6867i, 6869i, and 6873i SIP phones. Release 4.2.0 SP1 introduces interoperability support for the BroadSoft BroadWorks Remote Office service using the BroadSoft BroadWorks Xsi API. The BroadWorks Remote Office service allows users the ability to use any remote end-point device as their office phone.
  • Page 14 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Enabling Remote Office Support Using the Configuration Files Use the following parameters to enable Xsi Remote Office support: PARAMETER – CONFIGURATION FILES xsi ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the Xsi Enterprise Directory credentials (if applicable) and...
  • Page 15 Additional Information PARAMETER – CONFIGURATION FILES xsi port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the port used for communicating with the Xsi server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs) RANGE Any valid port EXAMPLE xsi port: 8080 PARAMETER –...
  • Page 16 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Configuring the Remote Office Service Using the Phone UI Use the following procedure on the phone’s UI to configure Remote Office service. For the 6867i/6869i: 1. Press on the phone to enter the Options List.
  • Page 17 Additional Information For the 6873i: 1. Press on the phone to enter the Options List. 2. Press the BroadSoft Call Settings icon. Note: If required, swipe right to switch pages in the Options List. 3. Press the Remote Office icon. 4.

  • Page 18: Broadsoft Broadworks Simultaneous Ring Personal Support

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes BROADSOFT BROADWORKS SIMULTANEOUS RING PERSONAL SUPPORT Note: This feature is applicable to the 6867i, 6869i, and 6873i SIP phones. Release 4.2.0 SP1 introduces interoperability support for the BroadSoft BroadWorks Simultaneous Ring Personal service using the BroadSoft BroadWorks Xsi API. The...
  • Page 19 Additional Information Enabling Simultaneous Ring Personal Support Using the Configuration Files Use the following parameters to enable Simultaneous Ring Personal support: PARAMETER – CONFIGURATION FILES xsi ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the Xsi Enterprise Directory credentials (if applicable) and IP address or Fully Qualified Domain Name (FQDN) of the Xsi server in the following syntax: server...
  • Page 20 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes PARAMETER – CONFIGURATION FILES xsi port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the port used for communicating with the Xsi server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs)
  • Page 21 Additional Information Configuring the Simultaneous Ring Personal Service Using the Phone UI Use the following procedure on the phone’s UI to configure Simultaneous Ring Person service. For the 6867i/6869i: 1. Press on the phone to enter the Options List. 2. Navigate to the BroadSoft Call Settings > Simultaneous Ring option and press the button or Select softkey.
  • Page 22 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes For the 6873i: 1. Press on the phone to enter the Options List. 2. Press the BroadSoft Call Settings icon. Note: If required, swipe right to switch pages in the Options List.

  • Page 23: Broadsoft Broadworks Anywhere Support

    Additional Information BROADSOFT BROADWORKS ANYWHERE SUPPORT Note: This feature is applicable to the 6867i, 6869i, and 6873i SIP phones. Release 4.2.0 SP1 introduces interoperability support for the BroadSoft BroadWorks Anywhere service using the BroadSoft BroadWorks Xsi API. The BroadWorks Anywhere service allows users the ability to make and receive calls using one number, regardless of the device being used.
  • Page 24 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes • Phone Numbers: The list of phone numbers/locations the respective user will use to call the BroadWorks Anywhere portal. The portal will allow users to route calls only if it is accessed by one of the configured known numbers/locations.
  • Page 25 Additional Information Enabling BroadWorks Anywhere Support Using the Configuration Files Use the following parameters to enable BroadWorks Anywhere support: PARAMETER – CONFIGURATION FILES xsi ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the Xsi Enterprise Directory credentials (if applicable) and IP address or Fully Qualified Domain Name (FQDN) of the Xsi server in the following syntax: server username:password@server...
  • Page 26 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes PARAMETER – CONFIGURATION FILES xsi port startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the port used for communicating with the Xsi server. FORMAT Integer DEFAULT VALUE 80 (when protocol used is HTTP) 443 (when protocol used is HTTPs)
  • Page 27 Additional Information Configuring the BroadSoft Anywhere Service Using the Phone UI Use the following procedure on the phone’s UI to configure the BroadSoft Anywhere service. For the 6867i/6869i: 1. Press on the phone to enter the Options List. 2. Navigate to the BroadSoft Call Settings > BroadSoft Anywhere option and press the button or Select softkey.
  • Page 28 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes 8. Press the 2 key to highlight the On checkbox and press the button to enable the location for BroadSoft Anywhere. 9. Press the 2 key to highlight the Alternate Number field and using the dialpad keys enter or edit the alternate number.
  • Page 29 Additional Information 5. Press the Alert Locations for Group Paging checkbox if desired to enable this functionality. To add or edit a phone number: 6. Press the desired Phone Number field and press the Edit softkey. 7. Using the on-screen keyboard or dialpad keys enter or edit the phone number. 8.

  • Page 30: Call History Softkey Support

    Users can configure a Call History key (on the top and bottom softkeys of the phone as well as expansion module softkeys) using the Mitel Web UI. Additionally, Administrators can configure a Call History key (on configurable hard keys and the top and bottom softkeys of the phone as...
  • Page 31 For Call History functionality, the key must be defined as "callhistory" FORMAT Text DEFAULT VALUE none RANGE Refer to the Mitel 6800 Series SIP Phones Administrator Guide for details. EXAMPLE softkey1 type: callhistory topsoftkey1 type: callhistory expmod1 key1 type: callhistory hardkey1 type: callhistory PARAMETER –...
  • Page 32 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Configuring a Call History Key Using the Mitel Web UI Use the following procedure to configure a Call History key using the Mitel Web UI: 1. Click on Operation > Softkeys and XML > Bottom Keys or Top Keys (6867i, 6869i, and 6873i) Click on Operation >...

  • Page 33: Sip Features

    Additional Information SIP FEATURES P-ASSERTED-IDENTITY (PAI) TEL URI SUPPORT The 6800 series SIP phones support a private extension to SIP for Asserted Identity within trusted networks. This feature allows a network of trusted SIP servers to assert the identity of authenticated users, and verify that phone messages originate from a Trusted Identity.
  • Page 34 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Configuring PAI Support Using the Configuration Files Use the following parameter to configure PAI support: PARAMETER – CONFIGURATION FILES sip pai startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Enables or disables whether PAI information is displayed on the phone and specifies which URI field ("sip"...

  • Page 35: Ui Features

    Additional Information UI FEATURES SCREEN SAVER BACKGROUND IMAGE SUPPORT Note: This feature is applicable to the 6867i, 6869i, and 6873i SIP phones. With Release 4.2.0 SP1, Administrators now have the ability to display a screen saver background image on the 6867i, 6869i, and 6873i SIP phones. The screen saver background image is displayed on the bottom layer of the screen saver, beneath the date, time, and missed calls indicator.
  • Page 36 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes • 1MB maximum file size • Both JPG and PNG files are supported (JPG strongly recommended due to smaller file size and faster loading time) • There should be no frame around the image...

  • Page 37: 6873I On-Screen Keyboard Enhancements

    Additional Information 6873I ON-SCREEN KEYBOARD ENHANCEMENTS Additional Keyboard Layouts In addition to the international (QWERTY) and French (AZERTY) keyboard layouts available in Release 4.2.0, the 6873i now provides German (QWERTZ), Russian, and Greek keyboard layouts starting with Release 4.2.0 SP1. When the phone’s input language is defined as French, the following keyboard layouts are used: French Keyboard - Lower Case French Keyboard - Upper Case...
  • Page 38 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes The diacritics and secondary characters available for the French keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS è é ê ë ù û ü î ï ô œ à â æ...
  • Page 39 Additional Information German Keyboard - Numeric The diacritics and secondary characters available for the German keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS ü ö ä ß ¿ € £ < > When the phone’s input language is configured as Russian, the following keyboard layouts are used: Russian Keyboard - Lower Case...
  • Page 40 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Russian Keyboard - Upper Case Russian Keyboard - Numeric The diacritics and secondary characters available for the Russian keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS е ё ¿ € £...
  • Page 41 Additional Information When the phone’s input language is configured as Greek, the following keyboard layouts are used: Greek Keyboard - Lower Case Greek Keyboard - Upper Case Greek Keyboard - Numeric...
  • Page 42 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes The diacritics and secondary characters available for the Greek keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS α ά ε έ η ή ι ί ϊ ΐ ο ό υ ύ...
  • Page 43 Additional Information International Keyboard - Numeric The diacritics and secondary characters available for the international keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS è é ê ë ē ĕ ė ù ú û ü ì í î ï ī į ò...
  • Page 44 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Shift and Caps Lock Behavior Shift and Caps Lock behavior for the 6873i’s on-screen keyboard has also been enhanced in Release 4.2.0 SP1. Pressing the Shift key once, now changes the keyboard to upper case character mode but is limited to one character input.
  • Page 45 1. Click on Basic Settings > Preferences > Language Settings. 2. Select a language from the Input Language field. Setting this field allows you to specify the language to use when entering text and characters in the Mitel Web UI and IP phone UI. Valid values are: •...
  • Page 46 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes • Italiano (Italian) • Português (Portuguese) • Русский (Russian) • Nordic • ελληνικά (Greek) 3. Click Save Settings. Specifying the Input Language Using the Configuration Files Use the following parameter to specify the phone’s input language using the configuration files: PARAMETER –...

  • Page 47: Individual Contact Ring Tone Support

    For details on how to create a new local directory contact, edit an existing local directory contact, or copy a contact from an external source directory or list, refer to your Mitel Model-Specific SIP Phone User Guide.
  • Page 48 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes 7. Use the 3 and 4 navigation keys to select the desired ring tone for the respective contact and then select 2 Next. 8. Select 2 Save after each additional menu to save your changes.
  • Page 49 Additional Information 5. Under the Identity tab, use the 2 key to navigate to the Ring Tone field and use the 3 and 4 keys to select the desired ring tone for the respective contact. 6867i Example 6. Press the Save softkey to save your changes. For the 6873i: 1.
  • Page 50 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes External Sources 4. Press the Edit softkey (if no external Directory sources are configured/enabled) or navigate to the contact’s Details page and press the Edit softkey. 5. Under the Identity tab, press the Ring Tone field and press the left and right arrow buttons to select the desired ring tone for the respective contact.

  • Page 51: Feature Re-Branding Support For Broadsoft-Based Service Providers

    Note: To ensure the applicable UI strings are not truncated on the 6863i and 6865i, it is recommended to limit the character length of the short name value to four when the screen language is configured as English.
  • Page 52 "<full name>;<short name>;<platform name>" Note: To ensure the applicable UI strings are not truncated on the 6863i and 6865i, it is recommended to limit the character length of the short name value to four when the screen language is configured as English.

  • Page 53: Interoperability Support For Xmpp-Based Broadsoft Uc-One Services

    Additional Information INTEROPERABILITY SUPPORT FOR XMPP-BASED BROADSOFT UC-ONE SERVICES Note: This feature is applicable to the 6867i, 6869i, and 6873i SIP phones. The 6867i, 6869i, and 6873i SIP phones are now interoperable with various Extensible Messaging and Presence Protocol (XMPP)-based BroadSoft UC-ONE services. The following UC-ONE services and features are now supported by the SIP phones in Release 4.2.0 SP1: •...
  • Page 54 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes • Avatar Support: Your own avatar can be viewed on the My Status softkey and avatars for UC-ONE contacts can be viewed on Favorite softkeys and within the Contacts List. Notes: 1.
  • Page 55 Additional Information Enabling Basic UC-ONE Interoperability Using the Configuration Files Use the following parameter to enable basic UC-ONE interoperability using the configuration files: PARAMETER – CONFIGURATION FILES instant messaging and startup.cfg, <model>.cfg, <mac>.cfg presence DESCRIPTION Enables or disables interoperability with XMPP-based BroadSoft UC-ONE presence services.
  • Page 56 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes PARAMETER – CONFIGURATION FILES imp ip startup.cfg, <model>.cfg, <mac>.cfg DESCRIPTION Specifies the IP used for communicating with the XMPP UC-ONE presence server. FORMAT String DEFAULT VALUE RANGE EXAMPLE imp ip: imp.broadsoft.com PARAMETER –...
  • Page 57 Additional Information Contacts, My Status, and Favorite Softkeys - 6873i Example Contacts Softkey My Status Softkey Favorite Softkeys Any number of favorite softkeys can be configured (limited only by the number of available top softkeys on the respective phone). If the number of UC-ONE favorite contacts exceed the number of Favorite softkeys, the Favorite softkeys will be populated with as many of the user’s UC-ONE favorite contacts.
  • Page 58 Note: My Status and Favorite keys can only be configured on top softkeys. Contacts can be configured on both top and bottom softkeys. FORMAT Text DEFAULT VALUE none RANGE Refer to the Mitel 6800 Series SIP Phones Administrator Guide for details. EXAMPLE softkey1 type: contacts topsoftkey1 type: mystatus topsoftkey2 type: favorite...
  • Page 59 Additional Information PARAMETER – CONFIGURATION FILES softkeyN label startup.cfg, <model>.cfg, <mac>.cfg topsoftkeyN label (where N corresponds to the key’s number) DESCRIPTION Specifies the text label that displays on the phone for the respective key. Note: For Contacts keys, the default label is "Contacts". Labels cannot be defined for My Status or Favorite keys.
  • Page 60 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes Configuring a Contacts Key Using the Mitel Web UI Use the following procedure to configure a Contacts key using the Mitel Web UI: 1. Click on Operation > Softkeys and XML > Bottom Keys or Top Keys 2.
  • Page 61 Additional Information Configuring a Favorite Key Using the Mitel Web UI Use the following procedure to configure a Contacts key using the Mitel Web UI: 1. Click on Operation > Softkeys and XML > Top Keys 2. Select a top softkey.
  • Page 62 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes On the 6873i, in addition to the presence state indicator and the label, the My Status softkey will also display status text (either the default status text or the free text that has been entered in the UC-ONE desktop client).
  • Page 63 Additional Information For the 6873i: 1. Press the softkey configured with My Status functionality. 2. Press the desired presence state/status. 3. Press the Save softkey. Viewing and Dialing Favorite Contacts Using Your Favorite Softkeys If you have configured Favorite softkeys, your UC-ONE contacts tagged as favorites will be populated to those softkeys and subsequently their presence information will be viewable on the idle/home screen.
  • Page 64 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes On the 6873i, in addition to the presence status indicators and the names, the Favorite softkeys will also display status text (either the default status text or the free text that has been entered in the UC-ONE desktop client by your favorite contacts).
  • Page 65 Additional Information To view your UC-ONE contacts’ presence information and call a contact using the Contacts List: For the 6867i and 6869i: 1. Press the softkey configured with Contact List functionality. 6869i Example 2. Use the 2 and 5 navigation keys to select the desired group. The avatars, names, presence state indicators, and presence status/free text for your UC-ONE contacts assigned to the desired group are displayed in the right contact column.
  • Page 66 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes For the 6873i: 1. Press the softkey configured with Contact List functionality. 2. In the left group column, press a group to view the contacts within the selected group. The avatars, names, presence state indicators, and presence status/free text for your UC-ONE contacts assigned to the desired group are displayed in the right contact column.
  • Page 67 Additional Information To view your UC-ONE contacts’ detailed information and call a contact’s secondary phone number: For the 6867i and 6869i: 1. Press the softkey configured with Contact List functionality. 6869i Example 2. Use the 2 and 5 navigation keys to select the desired group. 3.
  • Page 68 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes 6869i Example 6. To call the contact use the 2 and 5 navigation keys to scroll through the list of phone numbers and then press the Dial softkey to initiate a call to the selected phone number.
  • Page 69 Additional Information 2. In the left group column, press a group to view the contacts within the selected group and then press a contact to select the desired contact. 3. Press the right arrow button or the Details softkey to display more detailed information about the selected contact.

  • Page 70: Issues Resolved In Release 4.2.0 Sp1

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes ISSUES RESOLVED IN RELEASE 4.2.0 SP1 This section describes the issues resolved on the SIP phones in Release 4.2.0 SP1. The following table provides the issue number and a brief description of each fix: Note: Unless specifically indicated, the resolved issues below apply to the all the 6800 SIP phones.
  • Page 71 Transfer key or Xfer softkey. DEF41050 6863i and 6865i: Diversion information was not being displayed on the phone when performing an outgoing call to a party who had call diversion enabled. This issue has been fixed.
  • Page 72 Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes ISSUE NUMBER DESCRIPTION DEF41407 An issue was observed whereby the phone would mute the handset when a BLF-monitored extension received a call if the phone was configured to play a BLF ring splash during an active call. This issue has been corrected.
  • Page 73 Issues Resolved in Release 4.2.0 SP1 ISSUE NUMBER DESCRIPTION DEF41697 6867i and 6869i: After initiating a call using a specific XML-based directory application, the phone became unresponsive if the user tried to terminate an unanswered call. This issue has been corrected. Miscellaneous DEF42071 M685i: An intermittent stability issue was observed when a softkey on the...

  • Page 74: Contacting Mitel Support

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes CONTACTING MITEL SUPPORT If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Mitel Support via one of these methods: North America •...

  • Page 75: Appendix A - Feature Alignment With Previous Software Releases

    Appendix A - Feature Alignment With Previous Software Releases APPENDIX A - FEATURE ALIGNMENT WITH PREVIOUS SOFTWARE RELEASES This Appendix provides information on features introduced in software releases (i.e. 4.0.0 and 4.1.0 Service Packs and Hot Fixes) made available between Release 4.2.0 and Release 4.2.0 SP1.

  • Page 76: Tls 1.1 And Tls 1.2 Support

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes FEATURE DESCRIPTION TLS 1.1 and TLS 1.2 Support The 6800 Series SIP phones support TLS 1.1 and TLS 1.2. TLS is a protocol that ensures privacy between communicating applications and their users on the Internet. When a server and...

  • Page 77: Interoperability Support For Joining/Unjoining Broadsoft Broadworks Xsi Call Centers

    Appendix A - Feature Alignment With Previous Software Releases FEATURE DESCRIPTION Interoperability Support for Release 4.2.0 SP1 includes interoperability support for joining Joining/Unjoining BroadSoft and unjoining BroadSoft BroadWorks call centers using the BroadWorks Xsi Call Centers BroadSoft BroadWorks Xsi API. By configuring Xsi functionality as well as a call center key, users are able to press the key to toggle between joining and unjoining the respective call center.

  • Page 78: Ui Features

    Mitel 6800 Series SIP Phones 4.2.0 SP1 Release Notes FEATURE DESCRIPTION UI Features UI Enhancements for Failed When an attempt to retrieve a call on hold fails (e.g. due to a Call-on-Hold Retrieval Scenarios network or server issue), the SIP phones now display an error message on screen.

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