Software
Configurations
This section describes the individual software components in a VCX
system.
A VCX system includes the following software services:
Call Processor — Performs call processing functions and generates
■
Call Detail Records (CDRs).
Authentication and Directory Service — Performs the following
■
tasks:
Authentication:
■
Authentication (for example, validating a username and password)
Authorization (for example, verifying a user is allowed to make an
international call)
User-specific routing or translation (for example, processes a
personal speed dial number)
Directory (routing and translation functions):
■
The routing function identifies, selects, and prioritizes all the
possible routes for a given call.
The translation function manipulates the access number as a call
propagates through the system.
Accounting Service — Sends, exports, and manages CDRs.
■
SIP Phone Downloader — Loads an application image on to a 3Com
■
phone, which enables SIP support on the phone.
Common Agent — Connects VCX software components such as the
■
Call Processor, Authentication and Directory Service, and so on, to the
Enterprise Management Suite (EMS) or other SNMP-based network
management tools.
Provisioning Service — Provides a web-based user interface for
■
managing authentication and directory data.
Call Records Service — Stores CDRs received from the Accounting
■
Service. Sometimes referred to as the Billing Server.
IP Messaging Service — Provides integrated voice messaging, fax,
■
and e-mail capabilities, and advanced messaging features such as Find
Me Follow Me call routing and text-to-speech e-mail reading.
Software Configurations
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