Verifying Service Operation - 3Com VCX V7000 Maintenance Manual

Verifying Service
Operation
Managing the
Common Agent
If you enable generation of QoS statistics and QDRs, change this setting
to
AUTO_CLEAN_IF_NO_LATEST_UPDATE="Y"
the Accounting service.
The variable
AUTO_CLEAN_IF_NO_LATEST_UPDATE_INTERVAL
hours (four days) by default. A smaller value initiates the self-cleaning
more often. A larger value allows the QDRs to remain on the Accounting
server longer.
5 Save your changes.
You can also configure the Accounting service to be self-cleaning by
modifying the vcx-qos-performance-monitor-xml-mib.mib variables:
■ vcxQoSPerformanceMonitorXmlAutoCleanIfLatestStale
■ vcxQoSPerformanceMonitorXmlAutoCleanIfLatestStalePeriod
To determine if the Accounting Service, Authentication and Directory
Service, Common Agent, IP Messaging system, or the Call Processor
associated monitor process is running, log in to the appropriate server as
root and enter:
ps -A | grep cw
In the list that appears, verify that these process names are displayed:
cw_acctxml — Accounting Service
■
cw_vcxdata — Authentication and Directory Service
■
cw_cagent — Common Agent
■
cw_ipums — IP Messaging System
■
cw_procmon — Monitor process associated with the Call Processor
■
Use the procedures outlined in the next sections to start or stop one of
these processes.
The Enterprise Management Suite (EMS) connects to the Accounting
Service, Authentication and Directory Service, the Call Records Service,
the IP Messaging Service, or the Call Processor Service using the Common
Agent, which is installed by default on all VCX servers. The Common
Agent is normally running but can be stopped and started using the
console terminal or a Secure Shell (SSH) remote login connection.

Verifying Service Operation

to enable self-cleaning on
is set to 96
51