Fax Failure; Modem Failure - Lexmark X850e Service Manual

7500-XXX

847.01 Fax failure

Step
1 Perform a POR.
Does the error remain?
2 Check the hard drive data and power connections.
Is the hard drive connected properly?

848.00 Modem failure

Step
1 Check the fax interface card assembly (modem) connection.
Is the fax interface card assembly (modem) connected
properly?
2 Perform a POR.
Does the error remain when the power is turned off/on again?
2-148
MFP Service Manual
Check
Check
Yes No
Perform format Problem solved.
fax storage.
Warning: Perfor
ming format fax
storage will
erase all fax
information.
Go to "Format
Fax Storage"
on page 3-42.
Replace the Problem solved.
hard drive.
"Hard
Go to
drive removal"
on page 4-130.
Yes No
Replace the fax Replace the
interface card connection.
assembly
(modem) and
properly set
configuration ID.
Go to "Fax
interface card
assembly
removal" on
page 4-129.
Go to
"Configuration
ID" on
page 3-20.
Replace the RIP Problem solved.
card assembly.
Go to "RIP card
assembly
removal" on
page 4-128.