Sensor (Tray 2 Feed-Out) On Jam (Tray 3 Media Feed) - Lexmark X850e Service Manual

7500-XXX
Step
11 Perform a print test.
Does the error still occur?

243.02 Sensor (tray 2 feed-out) on jam (tray 3 media feed)

Step
1 Check the media condition.
Is the media in the tray crumpled or damaged?
2 Check the media size setup.
Does the media size in use match the size set for
tray 3?
3 Check the tray 3 rolls.
Pull out tray 3, and check it.
Are the feed roll, separation roll, and pick roll for
transport free of excess wear and contamination?
4 Check the media position.
Open the printer left lower door assembly, and visually
check it.
Does the media touch the sensor (tray 2 feed-out)?
5 Check the media position.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the media touch the sensor (tray 3 feed-out)?
6 Check the sensor (tray 2 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor Test.
4. Touch Tray 2.
5. Touch Feed-out.
Open the printer left lower door assembly, and visually
check it.
Does the display on the operator panel change every
time a white piece of paper is placed over the sensing
area of the above sensor?
2-70
MFP Service Manual
Check
Check
Yes
Replace the printer Problem solved.
engine card
assembly.
Go to "Printer
engine card
assembly removal"
on page 4-117.
Yes
Replace the media. Go to step 2.
Go to step 3. Replace the media
or change the media
size setup.
Go to step 4. Clean or replace the
feed roll, separation
roll, and pick roll.
Go to
dual input (TTM)–
feed roll removal"
on page
"2000-sheet dual
input (TTM)–
separation roll
removal" on
page
"2000-sheet dual
input (TTM)–pick
roll removal" on
page
Remove the media. Go to step 5.
Remove the media. Go to step 6.
Go to step 8. Go to step 7.
No
No
"2000-sheet
4-259,
4-263, and
4-266.