Media Tray 2 Lift Up / No Media Tray Failure - Lexmark X850e Service Manual

7500-XXX

942.00 Media tray 2 lift up / no media tray failure

Step
1 Check the media.
Pull out media tray 2 to visually check it.
Is media loaded in tray 2?
2 Check the media tray.
Replace media tray 2 with media tray 1.
Is the replaced media tray lifted up?
3 Check the media tray.
Are the tray lift sector gear 12T, of media tray 2, or
surrounding parts damaged?
4 Check the tray 2 media feed lift motor for proper operation.
Warning: Only perform this test with the paper tray
assembly removed from the machine, or abnormal grinding
noises will occur.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Tests.
4. Touch Tray 2 lift mtr.
Does the tray 2 media feed lift motor operate properly?
5 Is the tray 2 media feed lift motor properly connected?
6 Check the tray 2 sensor (media level) for operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 2.
5. Touch Media level.
Remove the media tray assembly.
Move the pick roll, with your finger, up and down.
Note: Avoid touching the rubber roll surface.
Does the display, on the operator panel, change every time
the sensing area is blocked?
7 Check the tray 2 sensor (media level) connection.
Is the tray 2 sensor (media level) properly connected?
2-168
MFP Service Manual
Check Yes
Go to step 2. Load media
properly.
Go to step 3. Go to step 4.
Replace the media Go to step 4.
tray lift sector gear
12T or other
damaged
components.
Go to step 8. Go to step 5.
Replace the media Replace the
feed lift motor. connection.
Go to "Media feed
lift motor
removal" on
page 4-33.
Go to step 6.
Go to step 8. Go to step 7.
Replace the Replace the
sensor (media connection.
level).
Go to "Sensor
(media level)
removal" on
page 4-39.
No