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NEC Univerge SV8100 User Manual

Single line telephone
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13
Call Forwarding
See also: Administration Manual, User Manual
INT-2064 (UNIV)
ISSUE 1.0

Single Line Telephone User Guide

NEC Corporation of America
April, 2010

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  Summary of Contents for NEC Univerge SV8100

  • Page 1: Single Line Telephone User Guide

    INT-2064 (UNIV) ISSUE 1.0 Single Line Telephone User Guide NEC Corporation of America April, 2010...
  • Page 3 NEC Corporation of America reserves the right to change the specifica- tions, functions, or features, at any time, without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval from NEC Corporation of America.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1. Quick Reference Guide General Information ......................1 Quick Reference Guide ...................... 1 Quick Reference Guide Continued ................... 1 Quick Reference Guide Continued ..................2 2. BASIC OPERATION Answering Calls ........................3 Placing Calls ........................3 Speed Dial – Storing Numbers .................... 3 Speed Dial –...
  • Page 6 TABLE OF CONTENTS Call Forwarding – Immediate ....................5 Call Forwarding – Busy/No Answer ..................6 To Set Call Forwarding - Busy/No Answer for any Extension to Destination: ..... 6 Call Forwarding with Follow Me ..................7 Call Forwarding – VM8000 InMail Park and Page .............. 8 Paging ..........................
  • Page 7 TABLE OF CONTENTS Camp-On ........................... 12 Trunk Queuing ........................12 ACD ........................... 13 Quick Transfer to Voice Mail ..................... 14 Message Waiting ....................... 14 E911 Compatibility ......................15 - iii -...
  • Page 8 TABLE OF CONTENTS This Page Intentionally Left Blank - iv -...

  • Page 9: Quick Reference Guide

    Quick Reference Guide General Information Quick Reference Guide Continued The following should be considered when reviewing this User Guide: Internal Calling  Access to many features is based on system Station Call Dial Station Number assignments. Some access codes may vary from those stated in this user guide and not all features Tone Override Reach Busy Station Dial *...

  • Page 10: Quick Reference Guide Continued

    Quick Reference Guide Continued Set: For Forward All: Dial 741 | Dial 1 | Dial Destination From the Intercom For Busy/No Answer: Dial Call Forward 744 | Dial 1 | Dial Destination Dial 701| 0~9 or 01~64| Page Internal Paging Dial 0 or 00 for All Internal Cancel: Paging | Page...

  • Page 11: Basic Operation

    BASIC OPERATION Answering Calls Converse. CO/PBX N UMBER EDIAL INGING ALLS Lift handset. Lift handset. Dial Last Number Redial code #5. Converse. Converse. IGNALING Speed Dial – Storing Numbers With a call in progress: Receive Off-Hook Signaling. Lift the Handset. Replace handset to disconnect the present call.

  • Page 12: Speed Dial - System/Group/Station

    Hang up. Replace handset. If the called station is busy, replacing handset will Note 1: Speed Dial – System/Group/Station initiate a camp-on. An unanswered camp-on or ring transferred call will recall to your telephone Lift handset. after a preprogrammed time interval. Dial Speed Dial code: To return to the original party, press Hookswitch.

  • Page 13: Business Features

    BUSINESS FEATURES Call Forwarding To set Call Forward - Immediate for any Extension to Destination: Call Forwarding permits an extension user to redirect Lift the handset. their calls to another extension, or an off-premise number. Dial the Call Forwarding - Immediate for any Extension to Destination Service Code (default: 790).

  • Page 14: Call Forwarding - Busy/No Answer

    Call Forwarding – Busy/No Answer To Set Call Forwarding - Busy/No Answer for any Extension to Destination: Calls to the extension forward when busy or unanswered. Lift the handset. To set Call Forwarding - Busy/No Answer: Dial the Call Forwarding - Busy/No Answer for any Extension to Destination Service Code Lift the handset.

  • Page 15: Call Forwarding With Follow Me

    Call Forwarding with Follow Me Call Forwarding with Both Ringing All calls forward immediately to the destination, and While at a co-worker’s desk, a user can have Call both the destination and the forwarded extension ring. Forwarding with Follow Me redirect their calls to the co-worker’s extension.

  • Page 16: Call Forwarding - Vm8000 Inmail Park And Page

    Call Forwarding – VM8000 InMail Park and Paging Page To Make an Internal Page Announcement: When an extension user is away from their phone, Park Lift the handset. and Page can let them know when they have a call Dial 701 and the Paging Zone number (0~9 or waiting to be answered.

  • Page 17: Meet - Me Answer

    Meet – Me Answer Call Pickup This feature enables a station user to answer any call To join a Meet Me Internal Page: directed to another station, to a station within their own Lift the handset. Call Pickup Group, or to a station within a different Call Dial 763 (if your extension is in the zone 0~8 Pickup Group.

  • Page 18: Call Pickup - Group

    Call Pickup – Group Call Park This method permits a station user to answer any calls To Park a Call in a System Orbit: directed to other extensions in their preset pickup group You can park Intercom or trunk calls. Note: by dialing a Call Pickup –...

  • Page 19: Conference

    Conference To Barge-In to a Conference Call: Lift the handset and dial the service code (default With a call in progress: = 710). Press the Hookswitch or Flash Key and dial #1. Dial the extension number. Dial the party you want to add and wait until they When a new call is added to the conference, an Note: answer.

  • Page 20: Voice Over

    Voice Over To cancel a Camp-On request: Hang up. RIGINATE NSWER Lift the handset and dial 770. Originate Trunk Queuing When calling a busy telephone: Dial 6. Trunk Queuing permits an extension user to queue (wait in line) on-hook for a busy trunk or trunk group to -OR- become free.

  • Page 21: Acd

    To set the manual Rest Mode: ULTIPLE GENT Lift the handset and dial 658. To Log In: A fast busy is heard. Follow steps 1~3 to log in with additional AICs (up Note: To set Pre-Rest Mode (while on a call), press the to three) at any time.

  • Page 22: Quick Transfer To Voice Mail

    Quick Transfer to Voice Mail Message Waiting An extension user can leave a Message Waiting To Quick Transfer a call while talking with an outside or internal party: indication at a busy or unanswered extension requesting a return call. Press the Transfer key, and wait for an internal dial tone.

  • Page 23: E911 Compatibility

    To cancel the Messages Waiting you have left at a E911 Compatibility specific extension: E911 Compatibility ensures that emergency calls Lift the handset. always get through. If an emergency occurs, a user Dial 771. simply goes to any telephone, lifts the handset and dials 911.
  • Page 24 --- NOTES ---...
  • Page 26 NEC Corporation of America NEC Corporation of America 6535 N. State Highway 161 Irving, TX 75039-2402...