NEC Univerge SV8100 Programming Manual page 489

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UNIVERGE SV8100
Input Data
Item
Conditions
None
Feature Cross Reference
Programming Manual
ACD Group No.
No.
01
Number of Calls in Queue
Set the number of calls that can accumulate in the
ACD queue before the Queue Status Display (and
optional queue alarm) occurs.
02
Queue Status Display Time
Set how long the Queue Status display remains on
the telephone display.
03
Queue Status Display Interval
Set the interval that refreshes the Queue Status
Alarm time in queue display and causes the optional
queue alarm to occur on phones active on a call,
logged out, or in wrap-up.
04
ACD Call Waiting Alarm
Enable or disable the queue alarm.
05
ACD Call Waiting Alarm Hold Time
Set how long the Call Waiting Alarm should sound.
Automatic Call Distribution (ACD)
Item
Issue 1.0
01~64
Input Data Default
0 = No Display, 0
1~200
0~64800 (sec) 5 (sec)
0~64800 (sec) 60 (sec)
0 = Disable (Off) 0
1 = Enable (On)
0~64800 (sec) 0
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