Upgrading The Mcu Software - Polycom RealPresence 800s Getting Started Manual

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
The virtual machine and the MCU instance restart.
DO NOT click Reset. Doing so may corrupt the Virtual Machine.

Upgrading the MCU Software

The following procedure describes how to upgrade the MCU software using a new OVA file.
This procedure allows an administrator to update the MCU instance without requiring the administrator to
reregister the product.
Updating the MCU instance requires the previously used activation key. If you no longer have the
activation key, contact support before starting this procedure.
See
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalI
d=1714 before proceeding.
To update the MCU instance:
1 On the RealPresence Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
The Backup Configuration dialog box opens.
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