Switching Voicemail Pro To Mapi - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Installation and Maintenance Guide

Switching Voicemail Pro to MAPI

By default the Voicemail Pro installation process assumes that SMTP will be used and requests SMTP
email account settings during installation setup. Voicemail Pro uses MAPI and so the Voicemail Pro must
be switched to MAPI operation.
If you are installing IMS, use the IMS account previously created as part of the installation process. For
more information, see Installing IMS:Overview.
Note

Some options are not available if you are working offline. You must be working online to use this
feature. For more information, see Logging in to the Voicemail Pro Server and Switching
Between Online and Offline Mode.
To switch Voicemail Pro to MAPI:
1. Start the Voicemail Pro Client.
2. Click Preferences and select General.
3. Click the MAPI tab.
4. The Use Email Protocol settings allow you to switch Voicemail Pro between MAPI and SMTP.

If MAPI is selected, a valid MAPI profile and password must be entered in the fields
above. That MAPI profile must exist within the MAPI email client on the server PC and be
useable by the account under which the Voicemail Pro service is running.

If SMTP is selected, the SMTP email account settings must be entered as shown below.
5. Click OK.
6. Click Save and Make Live.
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15-601063 Issue 15b (31 May 2006)
Voicemail Pro Installation and Maintenance Guide
IP Office