Customizing Manual Recording - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

To Record Other Calls
The following is an example shortcode for recording a call involving a specific extension. You do not
have to be in conference with or part of the call To use this shortcode - therefore this shortcode should
only be set up as a user shortcode for trusted users.

Shortcode: *96*N#

Telephone Number: N

Line Group ID: 0

Feature: CallRecord

Customizing Manual Recording

Normally recording is performed by the Voicemail Pro server as a default task. However, a module
named Record can be used to customize the operation of auto-recording.

Note
If a Record module is created, it overrides the default record operation. Therefore it must at
minimum emulate the default manual recording process of placing recordings into the mailbox of
the user who triggered recording. For example, in the module call flow shown below, the Listen
action is set to $UUI.

The $UUI Variable
The $UUI variable is supported from Voicemail Pro 1.3.15 onwards. Whenever recording is
triggered, $UUI contains the user name of the user who that triggered the recording process.
Voicemail Pro Installation and Maintenance Guide
IP Office
Recording Calls
15-601063 Issue 15b (31 May 2006)
Page 189