Campaign Action; Configuration Actions; Edit Play List Action; Record Name Action - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Installation and Maintenance Guide

Campaign Action

This action can be used to either route a caller into a campaign or to allow an agent to access any
messages left for a campaign. See Voicemail Pro Campaigns.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings
specific to this type of action.
Specific Tab:

Please select a campaign:
Displays a list of the available campaigns from which a selection can be made.

Leave campaign information:
Select if the action should start the campaign to collect the caller's responses.

Pick up campaign information:
Select if the action should start playing back the response left by callers to the campaign.

Configuration Actions

Edit Play List Action

With this action a caller can record a specified prompt file held on the voicemail server PC. This
means that they can re-record prompts other than those for their own mailbox.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings
specific to this type of action.
Specific Tab:

File path: Specifies which prompt file the action accesses for re-recording.

Record Name Action

This action allows the caller to record the mailbox name of their mailbox or a specified mailbox. See
Adding a Record Name Module.
For details of the default tabs see Standard Action Tabs, this section details only tabs and settings
specific to this type of action.
Specific Tab:

Caller's mailbox: The mailbox matching the start point of the call.

Mailbox: Select or enter the name of the target mailbox.
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15-601063 Issue 15b (31 May 2006)
Voicemail Pro Installation and Maintenance Guide
IP Office