Creating And Configuring The Ims Account - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Voicemail Pro Installation and Maintenance Guide

Creating and Configuring the IMS Account

Complete the steps in this section to:

Create a domain user and mailbox account called IMS.

Configure the Outlook or Exchange client on the server PC to use the account that you have
created.
To create and configure a domain user and mailbox account called IMS:
1. Make sure that the PC that will be running the Integrated Messaging Server, normally the Voicemail
Pro server PC, is a member of the same domain as the Exchange server.

Right-click My Computer. Select Properties and select the Network Identification Tab.
Note

To join the domain you will need to use a log on account with administrative permissions
on the domain.
2. Create an account called IMS on the domain and an associated Mailbox. Provide a secure
password and ensure User Cannot Change Password and Password Never Expires are
checked.
3. On the Voicemail Pro PC, select Administrative Tools | Computer Management | Groups.
4. Select Add. From the Look In list select the domain name.
5. In the Name window highlight the IMS account and click Add. Click OK twice.
6. On the desktop, right-click the Outlook icon and select Properties to configure the IMS Account.
7. On the Mail Properties | General Screen, click Add.
8. Check the Microsoft Exchange checkbox followed by Next >.
9. Type in the Exchange servers name in the Server field, and IMS account in the Mailbox field.
Click Next >.
10. Select No when asked if you travel with this computer. Click Next >.
11. Click Finish.
12. Highlight the MS Exchange Settings and click Properties.
13. Highlight Microsoft Exchange Server and click Properties.
14. Click Check name and ensure the name is resolved.
15. If the name is resolved, select Apply. Click OK twice and then Close.
16. Do not continue until the name has been correctly resolved with the Exchange Server. If the
name is not correctly resolved, check the Exchange and Mail account details with the Exchange
Administrator.
17. Open Outlook and select Yes to register Outlook as the Default eMail application.
Page 84
15-601063 Issue 15b (31 May 2006)
Voicemail Pro Installation and Maintenance Guide
IP Office