Table Of Contents - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Table Of Contents

Introduction .............................................................................................................................. 13
About this Guide.....................................................................................................................................13
Voicemail Pro ........................................................................................................................... 15
Overview ................................................................................................................................................15
What's New ............................................................................................................................................15
Voicemail Pro Features ..........................................................................................................................16
Voicemail Pro Software ..........................................................................................................................17
Number of Simultaneous Voicemail Users..............................................................................................18
User, Group and Mailbox Names............................................................................................................19
Supported Languages ............................................................................................................................19
System Planning Form ...........................................................................................................................20
Installation Types and Requirements..................................................................................... 21
Overview ................................................................................................................................................21
Types of Voicemail Pro Installation.........................................................................................................21
Requirements .........................................................................................................................................22
General Installation Requirements .....................................................................................................22
PC Specification ................................................................................................................................22
Network Requirements.......................................................................................................................24
Disk Space Requirements..................................................................................................................24
Web Server Requirements.................................................................................................................24
Voicemail Email Connection Requirements........................................................................................24
Integrated Messaging Service Connection Requirements Connection Requirements ........................25
ContactStore Requirements...............................................................................................................25
Voicemail Pro Licenses ..........................................................................................................................25
Installing the Voicemail Pro Server and Client...................................................................... 27
Overview ................................................................................................................................................27
Compact Installation ..........................................................................................................................27
Typical Installation .............................................................................................................................27
Custom Installation ............................................................................................................................27
Installation Process............................................................................................................................28
Installing Compact Voicemail Pro Server and Client ...............................................................................28
Installing Typical Voicemail Pro Server and Client ..................................................................................31
Installing Custom Voicemail Pro Server and Client .................................................................................34
Removing Software Features from a Voicemail Pro Installation .........................................................34
Configuring Windows 2003 to Work with Web Campaigns .....................................................................35
Starting the Voicemail Pro Service .........................................................................................................35
Installing the Voicemail Pro Client Only ................................................................................ 37
Overview ................................................................................................................................................37
Installing the Voicemail Pro Client Only ..................................................................................................37
Installing the ACM Gateway .................................................................................................... 39
Overview ................................................................................................................................................39
Installing Voicemail Pro as an ACM Gateway .........................................................................................39
Installing Voicemail Email ....................................................................................................... 43
Overview ................................................................................................................................................43
Installing Voicemail Pro for SMTP Voicemail Email ................................................................................43
Installing Voicemail Pro for MAPI Voicemail Email as a Domain Member...............................................44
Creating a Voicemail Domain Account ...............................................................................................44
Configuring Outlook for Voicemail Email ............................................................................................44
Installing the Voicemail Pro Software .................................................................................................45
Switching Voicemail Pro to MAPI .......................................................................................................46
Voicemail Pro Installation and Maintenance Guide
IP Office 15-601063 Issue 15b (31 May 2006)
Page 3