Using The Condition Editor; Overview; Starting The Condition Editor - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Using the Condition Editor

Overview

Conditions are constructed from a set of basic elements. These elements can be combined within a
single condition to create complex rules. For example the Week Planner can be used to define a
company's standard working hours, and then combined with the calendar to define exception days such
as public holidays.
Within the voicemail call flow, conditions can be checked by a Test Condition action and, according to
whether the condition is currently true or false, callers can be routed to different actions. See Test
Condition Action.
Logic settings can be applied to both the whole condition and to the elements in a condition. These can
alter when a condition is true or false.

AND
The condition is true when all the elements are true, i.e. both A and B are true.

OR
The condition is true when either A or B is true.

NOT
This logic element can be used to reverse the value (e.g. return false when true) of individual
elements or of the whole condition.

Starting the Condition Editor

To start the Condition Editor:

From the toolbar click the

Press F6.

From the menu bar select Administration and then Conditions Editor.
To add a condition:
1. Click the icon.
2. Enter the name for the condition and then click OK.
3. You can now add elements to the condition and alter the properties of those elements.
To add elements to a condition:
A condition can consist of multiple elements, including several elements of the same type.
1. Click the element list (shown as
2. Click the type of element required.
3. Click the condition to which you want to add the element.
4. You can now edit the element's settings.
Note

By default the logical AND X+ setting is applied to new condition elements. For the week planner
and calendar elements, if more than one day is set this will never return true. Therefore we
recommend that the OR X|| logical setting is applied to all week planner and calendar elements.
Voicemail Pro Installation and Maintenance Guide
IP Office
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15-601063 Issue 15b (31 May 2006)
Page 179