Installing Typical Voicemail Pro Server And Client - Avaya IP Office Voicemail Pro Installation And Maintenance Manual

Installing Typical Voicemail Pro Server and Client

Note

If you are upgrading an existing Voicemail System, see Upgrading a Voicemail Pro System.
This typical installation of Voicemail Pro provides:

The Voicemail Pro Client.

The Voicemail Pro Server (as either an executable program or a service).

Web campaign components, including the IIS web server if it is not already installed.

Options to install Help files and .wav files for the voicemail prompts in all supported languages.
The process for installing a typical Voicemail Pro comprises the following key steps:
1. Completing the pre-installation steps described in this section.
2. Installing the Voicemail Pro software as described in this section.
3. Configure Window 2003 to work with Web Campaigns. For more information, see Configuring
Windows 2003 to Work with Web Campaigns.
Before you begin:
1. Log on to the server PC using the account under which you intend the Voicemail Pro server or
service to run. This account must have full administrator rights to the local PC.

We recommend that a new user account called Voicemail is created and given full
administrator rights on the PC. This will help identify the accounts purpose. We also
recommend that the account is set so that its password does not expire.
2. Check that the web server has been installed and is operating correctly. Test that its home page
can be viewed from other PCs on the customer's network, that is the PCs of users who will want
to access campaign messages.
3. In IP Office Manager, check that the correct licenses for Voicemail Pro are installed and show a
status of Valid. For Voicemail Pro with Web Campaigns, the licenses required are:

Voicemail Pro (4 ports) plus Additional Voicemail Pro (X ports) licenses up to the total
number of port required or supported by the IP Office control unit.
To install typical Voicemail Pro Server and Client:
1. Insert the IP Office Voicemail Pro CD. The installation should auto-start. If it does not auto-start,
click Browse to locate Setup.exe on the CD and then run it. The Choose Setup Language
window is displayed.
2. Select the installation language.
This language is used for the installation and for the default language prompts.
3. Click OK.
Installation preparation begins.
Voicemail Pro Installation and Maintenance Guide
IP Office
Installing the Voicemail Pro Server and Client
15-601063 Issue 15b (31 May 2006)
Page 31